Improvements in business operations and customer experience through data science and Artificial Intelligence

Publié en ligne: 15 juin 2018

Pages: 804 - 815

DOI: https://doi.org/10.2478/picbe-2018-0072

Mots clés

Online Reputation Management, Artificial Intelligence, Big Data, Text Analytics, Customer Experience, insights, competitive reporting, data-driven decisions

© 2018 Cristian-Constantin Popescu, published by Sciendo

This work is licensed under the Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 License.