Accès libre

Organizational and Individual Antecedents of Resistance to Change: Organizational Climate and Technology Readiness

,  et   
12 août 2025
À propos de cet article

Citez
Télécharger la couverture

Abdel-Ghany, M. M. M. (2014). Readiness for change, change beliefs and resistance to change of extension personnel in the New Valley Governorate about mobile extension. Annals of Agricultural Sciences, 59(2), 297-303. https://doi.org/10.1016/j.aoas.2014.11.019 Search in Google Scholar

Alhammadi, K., Marashdeh, H., & Hussain, M. (2023). Assessing the effect of innovation diffusion and technology readiness theories on attitude, behavioral intention and implementation of smart learning. Cross Cultural & Strategic Management, 30(4), 657-675. Search in Google Scholar

Ashraf, M. I., Jumani, N. B., & Mehmood, A. (2020). The relationship between organizational climate and technology acceptance at university level. J Educ Sci Res, 7(2), 49-70. Search in Google Scholar

Aydın, B., & Okar, M. (2020). The relationship between teachers’ organizational climate percetions and attıtudes toward change resistance. International Journal on Lifelong Education and Leadership, 6(1), 10-19. Search in Google Scholar

Bakan, İ., Büyükbeşe, T. & Bedestenci, Ç. (2004). Örgüt sırlarının çözümünde örgüt kültürü teorik ve ampirik yaklaşım, İstanbul, Aktüel. Search in Google Scholar

Berberoglu, A. (2018). Impact of organizational climate on organizational commitment and perceived organizational performance: Empirical evidence from public hospitals. BMC Health Services Research, 18, 1-9. https://doi.org/10.1186/s12913-018-3149-z Search in Google Scholar

Brislin, R. W., Lonner, W. J., & Thorndike, R. M. (1973). Cross cultural research methods, New York, John Wiley-SonsPub. Search in Google Scholar

Burton, R. M., Lauridsen, J. & Obel, B. (2000). Tension and resistance to change in organizational climate: Managerial implications for a fast paced world. LOK Research Center. Search in Google Scholar

Burton, R. M., Lauridsen, J., & Obel, B. (2004). The impact of organizational climate and strategic fit on firm performance. Human Resource Management: Published in Cooperation with the School of Business Administration, The University of Michigan and in Alliance with the Society of Human Resources Management, 43(1), 67-82. Search in Google Scholar

Çalışkan, A. (2019). Değişime direnç: Bir ölçek uyarlama çalışması. Süleyman Demirel Üniversitesi İktisadi ve İdari Bilimler Fakültesi Dergisi, 24(2), 237-252. Search in Google Scholar

Caputo, F., Papa, A., Cillo, V., & Del Giudice, M. (2019). Technology readiness for education 4.0: Barriers and opportunities in the digital world. In Opening up education for inclusivity across digital economies and societies (pp. 277-296). Search in Google Scholar

Çetinkaya, A. Ş., Niavand, A., & Rashid, M. (2019). Organizational change and competitive advantage: Business size matters. Business & Management Studies: An International Journal, 7(3), 40-67. Search in Google Scholar

Chen, C. J., & Huang, J. W. (2007). How organizational climate and structure affect knowledge management— The social interaction perspective. International Journal of Information Management, 27(2), 104-118. Search in Google Scholar

Chittipaka, V., Kumar, S., Sivarajah, U., Bowden, J. L. H., & Baral, M. M. (2023). Blockchain technology for supply chains operating in emerging markets: An empirical examination of technology-organization-environment (TOE) framework. Annals of Operations Research, 327(1), 465-492. https://doi.org/10.1007/s10479-022-04801-5 Search in Google Scholar

Dinçer, Ö. (2008). Örgüt geliştirme teori, uygulama ve teknikler. Alfa. Search in Google Scholar

Cohen, J. (1988). Statistical power analysis for the behavioral sciences (2nd ed.). Lawrence Erlbaum Associates. Search in Google Scholar

Douglas, J., Muturi, D., Douglas, A., & Ochieng, J. (2017). The role of organisational climate in readiness for change to lean six sigma. The TQM Journal, 29(5), 666-676. Search in Google Scholar

Fournier, P. L., Jobin, M. H., Lapointe, L., & Bahl, L. (2023). Lean implementation in healthcare: Offsetting physicians’ resistance to change. Production Planning & Control, 34(6), 493-505. https://doi.org/10.1080/09537287.2021.1938730 Search in Google Scholar

George, D. & Mallery, P. (2019). IBM SPSS statistics 25 step by step a simple guide and reference, (15th. Ed.), by Routledge Search in Google Scholar

Goll, I., Brown Johnson, N., & Rasheed, A. A. (2007). Knowledge capability, strategic change, and firm performance: The moderating role of the environment. Management Decision, 45(2), 161-179. Search in Google Scholar

Gürbüz, S. (2019). Sosyal bilimlerde aracı, düzenleyici ve durumsal etki analizi. Ankara: Seçkin Yayıncılık. Search in Google Scholar

Hair J. F. Jr., Anderson R. E., Tatham R. L. & Black W.C. (2014). Multivariate Data Analysis. Macmillan. Search in Google Scholar

Hameed, M. A., Counsell, S., & Swift, S. (2012). A conceptual model for the process of IT innovation adoption in organizations. Journal of Engineering and Technology Management, 29(3), 358-390. https://doi.org/10.1016/j.jengtecman.2012.03.007 Search in Google Scholar

Hayes, A.F. (2013). İntroduction to mediation, moderation and conditional process analysis: A regression-based. New York: Guilford Press Search in Google Scholar

Hon, A. H., Bloom, M., & Crant, J. M. (2014). Overcoming resistance to change and enhancing creative performance. Journal of Management, 40(3), 919-941. https://doi.org/10.1177/0149206311415418 Search in Google Scholar

Hsieh, P. J. (2015). Healthcare professionals’ use of health clouds: Integrating technology acceptance and status quo bias perspectives. International Journal of Medical Informatics, 84(7), 512-523. https://doi.org/10.1016/j.ijmedinf.2015.03.004 Search in Google Scholar

Huang, R. T., Deggs, D. M., Jabor, M. K., & Machtmes, K. (2011). Faculty online technology adoption: The role of management support and organizational climate. Online Journal of Distance Learning Administration, 14(2), 1-11. Search in Google Scholar

Jacobs, R. J., Caballero, J., Parmar, J., & Kane, M. N. (2019). The role of self-efficacy, flexibility, and gender in pharmacy students’ health information technology readiness. Currents in Pharmacy Teaching and Learning, 11(11), 1103-1110. https://doi.org/10.1016/j.cptl.2019.07.016 Search in Google Scholar

Jaw, B. S., & Liu, W. (2003). Promoting organizational learning and self‐renewal in Taiwanese companies: The role of HRM. Human Resource Management: Published in Cooperation with the School of Business Administration, The University of Michigan and in Alliance with the Society of Human Resources Management, 42(3), 223-241. Search in Google Scholar

Jones, R. A., Jimmieson, N. L., & Griffiths, A. (2005). The impact of organizational culture and reshaping capabilities on change implementation success: The mediating role of readiness for change. Journal of Management Studies, 42(2), 361-386. Search in Google Scholar

Kamal, S. A., Shafiq, M., & Kakria, P. (2020). Investigating acceptance of telemedicine services through an extended technology acceptance model (TAM). Technology in Society, 60, 101212. https://doi.org/10.1016/j.techsoc.2019.101212 Search in Google Scholar

Khasawneh, O. Y. (2018). Technophobia without boarders: The influence of technophobia and emotional intelligence on technology acceptance and the moderating influence of organizational climate. Computers in Human Behavior, 88, 210-218. https://doi.org/10.1016/j.chb.2018.07.007 Search in Google Scholar

Kim, D. Y. (2009). The moderating effect of individual and organizational factors on information technology acceptance: The case of US CVBS’internet marketing. Journal of Travel & Tourism Marketing, 26(3), 329-343. https://doi.org/10.1080/10548400902925395 Search in Google Scholar

Kuo, K. M., Liu, C. F., & Ma, C. C. (2013). An investigation of the effect of nurses’ technology readiness on the acceptance of mobile electronic medical record systems. BMC Medical Informatics and Decision Making, 13, 1-14. https://doi.org/10.1186/1472-6947-13-88 Search in Google Scholar

Lai, M. L. (2008). Technology readiness, internet self‐efficacy and computing experience of professional accounting students. Campus-Wide Information Systems. https://doi.org/10.1108/10650740810849061 Search in Google Scholar

Lin, C., Lin, I. C., ve Roan, J. (2012). Barriers to physicians’ adoption of healthcare information technology: An empirical study on multiple hospitals. Journal of Medical Systems, 36, 1965-1977. https://doi.org/10.1007/s10916-011-9656-7 Search in Google Scholar

Lin, S. F., Lin, C. L., & Lee, D. C. (2015). The relationship between elementary school teachers’ technology readiness and intention to use social media platforms for classroom management. International Journal of Organizational Innovation, 8(1), 48-63. Search in Google Scholar

Malik, S., Chadhar, M., Vatanasakdakul, S., & Chetty, M. (2021). Factors affecting the organizational adoption of blockchain technology: Extending the technology–organization–environment (TOE) framework in the Australian context. Sustainability, 13(16), 9404. https://doi.org/10.3390/su13169404 Search in Google Scholar

Mareš, J. (2018). Resistance of health personnel to changes in healthcare. Kontakt, 20(3), e262-e272. Search in Google Scholar

Meng J.G., Elliott K.M., Hall M.C. (2009). Technology readiness index (TRI): Assessing cross-cultural validity. Journal of International Consumer Marketing, 22(1), 19–31. https://doi.org/10.1080/08961530902844915. Search in Google Scholar

Mini, T. C., & Janetuis, S. T. (2012). Technology adaptation, ınnovation resistance and net banking behavior among middle aged adults. Journal of Business and Management, 3(1), 1-5. Search in Google Scholar

Nov, O., & Ye, C. (2008). Personality and technology acceptance: Personal innovativeness in IT, openness and resistance to change. In Proceedings of the 41st annual Hawaii international conference on system sciences (HICSS 2008) (448-448). IEEE. Search in Google Scholar

Nystrom, P. C., Ramamurthy, K., & Wilson, A. L. (2002). Organizational context, climate and innovativeness: Adoption of imaging technology. Journal of engineering and technology management, 19(3-4), 221-247. https://doi.org/10.1016/S0923-4748(02)00019-X Search in Google Scholar

Ofosu-Ampong, K., & Acheampong, B. (2022). Adoption of contactless technologies for remote work in Ghana post-Covid-19: Insights from technology-organisation-environment framework. Digital Business, 2(2), 100023. https://doi.org/10.1016/j.digbus.2022.100023 Search in Google Scholar

Öngel, V., Yavuz, M. S. & Tatlı, H. S. (2022). Factors affecting digital literacy of human resources. (The Manager)Управленец, 13(1), 68-83. Search in Google Scholar

Özdemir-Güngör, D., & Camgöz-Akdağ, H. (2018). Examining the effects of technology anxiety and resistance to change on the acceptance of breast tumor registry system: Evidence from Turkey. Technology in Society, 54, 66-73. https://doi.org/10.1016/j.techsoc.2018.03.00 Search in Google Scholar

Parasuraman A. (2000). Technology Readiness Index (TRI): A multiple-item scale to measure readiness to embrace new technologies. Journal of Service Research, 2(4), 307–320. https://doi.org/10.1177/109467050024001. Search in Google Scholar

Parasuraman, A., & Colby, C.L. (2001). Techno-ready marketing: How and why your customers adopt technology. The Free Press. Search in Google Scholar

Parasuraman, A., ve Colby, C. L. (2015). An updated and streamlined technology readiness index: TRI 2.0. Journal of Service Research, 18(1), 59–74 https://doi.org/10.1177/1094670514539730 Search in Google Scholar

Poon, E. G., Blumenthal, D., Jaggi, T., Honour, M. M., Bates, D. W., & Kaushal, R. (2004). Overcoming barriers to adopting and implementing computerized physician order entry systems in US hospitals. Health Affairs, 23(4), 184-190. https://doi.org/10.1377/hlthaff.23.4.184 Search in Google Scholar

Preacher, K. & Hayes, A.. (2004). SPSS and SAS procedures for estimating indirect effects in simple mediation models. Behavior research methods, instruments, & computers : a journal of the Psychonomic Society, Inc. 36(4). 717-31. doi:10.3758/BF03206553. Search in Google Scholar

Rafferty, A. E., & Jimmieson, N. L. (2017). Subjective perceptions of organizational change and employee resistance to change: Direct and mediated relationships with employee well‐being. British Journal of Management, 28(2), 248-264. https://doi.org/10.1111/1467-8551.12200 Search in Google Scholar

Rehman, N., Mahmood, A., Ibtasam, M., Murtaza, S. A., Iqbal, N., & Molnár, E. (2021). The psychology of resistance to change: The antidotal effect of organizational justice, support and leader-member exchange. Frontiers in Psychology, 12, 678952. https://doi.org/10.3389/fpsyg.2021.678952 Search in Google Scholar

Rojas-Mendez, J. I., Parasuraman, A., & Papadopoulos, N. (2017). Demographics, attitudes, and technology readiness: A cross-cultural analysis and model validation. Marketing Intelligence & Planning, 35(1), 18-39. Search in Google Scholar

Schneider, B., Brief, A. P., & Guzzo, R. A. (1996). Creating a climate and culture for sustainable organizational change. Organizational Dynamics, 24(4), 7-19. https://doi.org/10.1016/S0090-2616(96)90010-8 Search in Google Scholar

Schulz-Knappe, C., Koch, T., & Beckert, J. (2019). The importance of communicating change: Identifying predictors for support and resistance toward organizational change processes. Corporate Communications: An International Journal, 24(4), 670-685. https://doi.org/10.1108/CCIJ-04-2019-0039 Search in Google Scholar

Slimani, I., Douli, S., & Belhadj, F. (2017) The relationship between organizational climate and organizational change in corporation Sonelgaz Rustic Distribution Bechar Algeria, International Journal of Academic Research in Economics and Management Sciences, 6(2), 216-229. https://doi.org/10.6007/IJAREMS/v6-i2/2858 Search in Google Scholar

Srivastava, S., & Agrawal, S. (2020). Resistance to change and turnover intention: A moderated mediation model of burnout and perceived organizational support. Journal of Organizational Change Management, 33(7), 1431-1447. https://doi.org/10.1108/JOCM-02-2020-0063 Search in Google Scholar

Tabachnick B. G. & Fidell, L. S. (2013). Using multivariate statistics (6th Ed.), Pearson. Search in Google Scholar

Taherdoost, H. (2022). A critical review of blockchain acceptance models—blockchain technology adoption frameworks and applications. Computers, 11(2), 24. https://doi.org/10.3390/computers11020024 Search in Google Scholar

Thakare, V., Prakash, G., & Upadhyay, Y. (2014). Organizational Climate for Technological Innovation–A Case Study”. International Journal of Advanced Manufacturing Systems (IJAMS) in print. Search in Google Scholar

Tsai, T. H., Lin, W. Y., Chang, Y. S., Chang, P. C., & Lee, M. Y. (2020). Technology anxiety and resistance to change behavioral study of a wearable cardiac warming system using an extended TAM for older adults. PloS one, 15(1), e0227270. https://doi.org/10.1371/journal.pone.0227270 Search in Google Scholar

Turan, A.D. (2020). Does unified theory of acceptance and use of technology (UTAUT) reduce resistance and anxiety of individuals towards a new system?.Kybernetes, 49(5), 1381-1405. https://doi.org/10.1108/K-08-2018-0450 Search in Google Scholar

Van Dam, K., Oreg, S., & Schyns, B. (2008). Daily work contexts and resistance to organisational change: The role of leader–member exchange, development climate, and change process characteristics. Applied Psychology, 57(2), 313-334. Search in Google Scholar

Yoo, S. J., & Wen-Hao, H. (2012). The impact of employee’s perception of organizational climate on their technology acceptance toward e-learning in South Korea. Knowledge Management & E-Learning, 4(3), 359-378. Search in Google Scholar