Accès libre

Hotel Branding Exposed: a Content Analysis of Related Organisational Values

À propos de cet article

Citez

Allison, J. (2019). Values statements: The missing link between organizational culture, strategic management and strategic communication. International Journal of Organizational Analysis, 27(3), 666-689. https://doi.org/10.1108/IJOA-08-2018-150110.1108/IJOA-08-2018-1501 Search in Google Scholar

Allport, G. W. (1961). Pattern and Growth in Personality. New York, NY: Harcourt College Publishers. Search in Google Scholar

Balažic Peček, T., & Ovsenik, M. (2018). Organization, autopoiesis and human potential as paradigm of the future organization. Organizacija, 51(3), 208-218. https://doi.org/10.2478/orga-2018-001510.2478/orga-2018-0015 Search in Google Scholar

Barreda, A. A., Bilgihan, A., Nusair, K., & Okumus, F. (2016). Online branding: Development of hotel branding through interactivity theory. Tourism Management, 57, 180-192. https://doi.org/10.1016/j.tour-man.2016.06.007 Search in Google Scholar

Batagelj, V., Doreian, P., Ferligoj, A., & Kejžar, N. (2014). Understanding Large Temporal Networks and Spatial Networks: Exploration, Pattern Searching, Visualization and Network Evolution (1 edition ed.). Southern Gate, Chichester, West Sussex: Wiley.10.1002/9781118915370 Search in Google Scholar

Bourne, H., Jenkins, M., & Parry, E. (2019). Mapping espoused organizational values. Journal of Business Ethics, 159(1), 133-148. https://doi.org/10.1108/IJPPM-04-2019-020110.1108/IJPPM-04-2019-0201 Search in Google Scholar

Breznik, K. (2016). Using social network analysis to identify innovation clusters. International journal of innovation and learning, 19(3), 272-285. https://doi.org/10.1504/IJIL.2016.07565410.1504/IJIL.2016.075654 Search in Google Scholar

Breznik, K., & Law, K. M. Y. (2019). What do mission statements reveal about the values of top universities in the world? International Journal of Organizational Analysis, 27(5), 1362-1375. https://doi.org/10.1108/IJOA-08-2018-152210.1108/IJOA-08-2018-1522 Search in Google Scholar

Cha, S. E., & Edmondson, A. C. (2006). When values backfire: Leadership, attribution, and disenchantment in a values-driven organization. The Leadership Quarterly, 17(1), 57-78. https://doi.org/10.1016/j.leaqua.2005.10.00610.1016/j.leaqua.2005.10.006 Search in Google Scholar

Choromański, K., Matuszak, M., & Miȩkisz, J. (2013). Scale-Free Graph with Preferential Attachment and Evolving Internal Vertex Structure. Journal of Statistical Physics, 151, 1175-1183. https://doi.org/10.1007/s10955-013-0749-110.1007/s10955-013-0749-1 Search in Google Scholar

Collins, J. C., Collins, J., & Porras, J. I. (2005). Built to last: Successful habits of visionary companies: Random House. Search in Google Scholar

D’Amato, V., & Tosca, E. (2019). Organizational value statements: a web-based analysis of the 100 best US companies to work for 2017. World Journal of Management, 10(1), 16-44. Search in Google Scholar

Dief, M. E., & Font, X. (2012). Determinants of environmental management in the Red Sea Hotels: personal and organizational values and contextual variables. Journal of Hospitality & Tourism Research, 36(1), 115-137. https://doi.org/10.1177/109634801038865710.1177/1096348010388657 Search in Google Scholar

Doggrell, K. (2018). Hotel Analyst - The Hotel Brands Report 2018. Retrieved from https://hotelanalyst.co.uk/product/the-hotel-brands-report-2017/ Search in Google Scholar

Dobni, D., Ritchie, J. B., & Zerbe, W. (2000). Organizational values: The inside view of service productivity. Journal of Business Research, 47(2), 91-107. https://doi.org/10.1016/S0148-2963(98)00058-710.1016/S0148-2963(98)00058-7 Search in Google Scholar

Dwyer, L., Edwards, D., Mistilis, N., Roman, C., & Scott, N. (2009). Destination and enterprise management for a tourism future. Tourism Management, 30(1), 63-74. https://doi.org/10.1016/j.tourman.2008.04.00210.1016/j.tourman.2008.04.002 Search in Google Scholar

England, G. W. (1967). Personal Value Systems of American Managers. Academy of management journal, 10(1), 53-68. https://doi.org/10.5465/25524410.5465/255244 Search in Google Scholar

Feinerer, I., Hornik, K., Software, A., & Ghostscript, I. (2018). tm: Text Mining Package (Version 0.7-5). Retrieved from https://CRAN.R-project.org/package=tm Search in Google Scholar

Freeman III, A. M., Herriges, J. A., Kling, C. L., Herriges, J. A., & Kling, C. L. (2014). The Measurement of Environmental and Resource Values : Theory and Methods: Routledge.10.4324/9781315780917 Search in Google Scholar

Gehani, R. (2001). Enhancing Brand Equity and Reputational Capital with Enterprise-Wide Complementary Innovations. Marketing Management Journal, 11(1). Search in Google Scholar

Gorenak, M. (2019). The Differences in Perceptions of Organizational Values in the Hospitality Sector: What Do They Tell Us? Academica Turistica-Tourism and Innovation Journal, 12(1). https://doi.org/10.26493/2335-4194.12.73-8210.26493/2335-4194.12.73-82 Search in Google Scholar

Grace, D., Ross, M., & King, C. (2020). Brand fidelity: Scale development and validation. Journal of Retailing and Consumer Services, 52, 101908. https://doi.org/10.1016/j.jretconser.2019.10190810.1016/j.jretconser.2019.101908 Search in Google Scholar

Guzzo, R. A., & Salas, E. (1996). Team effectiveness and decision making in organizations. Human Resource Development Quarterly, 7(3), 295-297. https://doi.org/10.1002/hrdq.392007031010.1002/hrdq.3920070310 Search in Google Scholar

Helmy, I., Adawiyah, W. R., & Setyawati, H. A. (2020). Fostering Frontline Employees’ Innovative Service Behavior: The Role of Workplace Friendship and Knowledge Sharing Process. Organizacija, 53(3), 185-197. https://doi.org/10.2478/orga-2020-001210.2478/orga-2020-0012 Search in Google Scholar

Hoerr, J. (1989). The Payoff From Teamwork. Business Week. Retrieved from http://www.organizationdesign.com/a_ThePayoffFromTeamwork.html Search in Google Scholar

Hofstede, G. (1998). Attitudes, values and organizational culture: Disentangling the concepts. Organization Studies, 19(3), 477-493. https://doi.org/10.1177/01708406980190030510.1177/017084069801900305 Search in Google Scholar

Holland, J. L. (1985). Vocational preference inventory (VPI). Odessa, FL: Psychological Assessment Resources. Search in Google Scholar

Jiang, J., Gretzel, U., & Law, R. (2014). Influence of star rating and ownership structure on brand image of mainland China hotels. Journal of China Tourism Research, 10(1), 69-94. https://doi.org/10.1080/19388160.2013.87050610.1080/19388160.2013.870506 Search in Google Scholar

Judge, T. A., & Cable, D. M. (1997). Applicant Personality, Organizational Culture, and Organization Attraction. Personnel psychology, 50(2), 359-394. https://doi.org/10.1111/j.1744-6570.1997.tb00912.x10.1111/j.1744-6570.1997.tb00912.x Search in Google Scholar

Kapferer, J.-N. (2008). The new strategic brand management: Creating and sustaining brand equity long term: Kogan Page Publishers. Search in Google Scholar

Kautish, P., Khare, A., & Sharma, R. (2020). Influence of values, brand consciousness and behavioral intentions in predicting luxury fashion consumption. Journal of Product & Brand Management. https://doi.org/10.1108/JPBM-08-2019-253510.1108/JPBM-08-2019-2535 Search in Google Scholar

Kenny, T. (1994). From Vision to Reality through Values. Management development review, 7(3), 17-20. https://doi.org/10.1108/0962251941006037510.1108/09622519410060375 Search in Google Scholar

Kumar, R., & Sharma, S. (2014). Corporate Social Responsibility- A study on hotel industry.pdf | Corporate Social Responsibility. Scribd. Retrieved from https://www.scribd.com/document/265560757/Corporate-Social-Responsibility-A-study-on-hotel-industry-pdf Search in Google Scholar

Law, K., & Breznik, K. (2018). What do airline mission statements reveal about value and strategy?. Journal of air transport management. 70, 36-44. https://doi.org/10.1016/j.jairtraman.2018.04.01510.1016/j.jairtraman.2018.04.015 Search in Google Scholar

Lewin, K. (1951). Field theory in social science: selected theoretical papers: Harper. Search in Google Scholar

Li, M., & Cai, L. A. (2011). The Effects of Personal Values on Travel Motivation and Behavioral Intention. Journal of Travel Research. https://doi.org/10.1177/004728751141836610.1177/0047287511418366 Search in Google Scholar

Liu, M. T., Wong, I. A., Tseng, T.-H., Chang, A. W.-Y., & Phau, I. (2017). Applying consumer-based brand equity in luxury hotel branding. Journal of business research, 81, 192-202. https://doi.org/10.1016/j.jbusres.2017.06.01410.1016/j.jbusres.2017.06.014 Search in Google Scholar

Lyons, S. T., Duxbury, L. E., & Higgins, C. A. (2006). A comparison of the values and commitment of private sector, public sector, and parapublic sector employees. Public administration review, 66(4), 605-618. https://doi.org/10.1111/j.1540-6210.2006.00620.x10.1111/j.1540-6210.2006.00620.x Search in Google Scholar

Malbašić, I., Marimon, F., & Mas-Machuca, M. (2016). Is it worth having focused values? Management Decision, 54(10), 2370-2392. https://doi.org/10.1108/MD-05-2016-028210.1108/MD-05-2016-0282 Search in Google Scholar

Malbašić, I., Rey, C., & Potočan, V. (2015). Balanced organizational values: From theory to practice. Journal of business ethics, 130(2), 437-446. https://doi.org/10.1007/s10551-014-2238-010.1007/s10551-014-2238-0 Search in Google Scholar

Mrvar, A., & Batagelj, V. (2019). Pajek / PajekXXL / Pajek3XL. Retrieved from http://mrvar.fdv.uni-lj.si/pajek/ Search in Google Scholar

Neumeier, M. (2005). The Brand Gap: Revised Edition: Peachpit Press. Search in Google Scholar

Ogunmokun, O. A., Eluwole, K. K., Avci, T., Lasisi, T. T., & Ikhide, J. E. (2020). Propensity to trust and knowledge sharing behavior: An evaluation of importance-performance analysis among Nigerian restaurant employees. Tourism management perspectives, 33, 100590. https://doi.org/10.1016/j.tmp.2019.10059010.1016/j.tmp.2019.100590 Search in Google Scholar

Oh, H., Lee, M., & Lee, S. A. (2020). Global or local brand? Hotel selection in global travel context. Journal of Product & Brand Management. https://doi.org/10.1108/JPBM-08-2019-250910.1108/JPBM-08-2019-2509 Search in Google Scholar

Park, S.-Y., & Levy, S. E. (2014). Corporate social responsibility: perspectives of hotel frontline employees. International Journal of Contemporary Hospitality Management, 26(3), 332-348. http://dx.doi.org/10.1108/IJCHM-01-2013-003410.1108/IJCHM-01-2013-0034 Search in Google Scholar

Pavlakovič, B., & Jereb, E. (2020). Human Resources in Industrial Tourism. Academica Turistica-Tourism and Innovation Journal, 13(1). https://doi.org/10.26493/2335-4194.13.51-6510.26493/2335-4194.13.51-65 Search in Google Scholar

Pedersen, E. R. G., Gwozdz, W., & Hvass, K. K. (2018). Exploring the relationship between business model innovation, corporate sustainability, and organizational values within the fashion industry. Journal of business ethics, 149(2), 267-284. https://doi.org/10.1007/s10551-016-3044-710.1007/s10551-016-3044-7 Search in Google Scholar

Pfeiffer, J. W., Goodstein, L. D., & Nolan, T. M. (1985). Understanding Applied Strategic Planning: A Manager’s Guide. San Diego, Calif: Pfeiffer & Co. Search in Google Scholar

Posner, B., Kouzes, J., & Schmidt, W. (1985). Shared Values Make A Difference: An Empirical Test of Corporate Culture. Management & Entrepreneurship, 24(3), 293-309. https://doi.org/10.1002/hrm.393024030510.1002/hrm.3930240305 Search in Google Scholar

Prevolšek, B., Rozman, Č., Pažek, K., Maksimović, A., & Potočnik Topler, J. (2017). Development of family tourism businesses in rural areas: multi criteria assessment of businesses in easter Slovenia. Podravina: časopis za multidisciplinarna istraživanja, 16(32), 136-149. Retrieved from https://hrcak.srce.hr/index.php?show=clanak&id_clanak_jezik=283855 Search in Google Scholar

R-Software. (2019). R: The R Project for Statistical Computing. In. Available from: https://www.r-project.org/ Search in Google Scholar

Rangus, M., & Brumen, B. (2016). Development of tourism research. Teorija in Praksa, 53(4), 929-941. https://doi.org/110.15240/tul/001/20015-1-006 Search in Google Scholar

Rokeach, M. (1973). The nature of human values: Free Press. Search in Google Scholar

Schwartz, S. H. (1992). Universals in the content and structure of values: Theoretical advances and empirical tests in 20 countries. Advances in experimental social psychology, 25, 1-65. http://dx.doi.org/10.1016/S0065-2601(08)60281-610.1016/S0065-2601(08)60281-6 Search in Google Scholar

Simerly, R. G. (1987). Strategic Planning and Leadership in Continuing Education: Enhancing Organizational Vitality, Responsiveness, and Identity (1st edition ed.). San Francisco, Calif: Jossey-Bass. Search in Google Scholar

Tajeddini, K., & Trueman, M. (2012). Managing Swiss Hospitality: How cultural antecedents of innovation and customer-oriented value systems can influence performance in the hotel industry. International Journal of Hospitality Management, 31(4), 1119-1129. https://doi.org/10.1016/j.ijhm.2012.01.00910.1016/j.ijhm.2012.01.009 Search in Google Scholar

Tepeci, M., & Bartlett, A. L. B. (2002). The hospitality industry culture profile: a measure of individual values, organizational culture, and person–organization fit as predictors of job satisfaction and behavioral intentions. International Journal of Hospitality Management, 21(2), 151-170. https://doi.org/10.1016/S0278-4319(01)00035-410.1016/S0278-4319(01)00035-4 Search in Google Scholar

van Eck, N. J., & Waltman, L. (2011). Text mining and visualization using VOSviewer. arXiv: 1109.2058 [cs]. Retrieved from http://arxiv.org/abs/1109.2058 Search in Google Scholar

van Eck, N. J., & Waltman, L. (2019). VOSviewer - Visualizing scientific landscapes. VOSviewer. Retrieved from https://www.vosviewer.com// Search in Google Scholar

Vecchione, M., Schwartz, S. H., Davidov, E., Cieciuch, J., Alessandri, G., & Marsicano, G. (2019). Stability and change of basic personal values in early adolescence: A 2-year longitudinal study. Journal of Personality, 00, 1-17. DOI: 10.1111/jopy.1250210.1111/jopy.12502 Search in Google Scholar

Waltman, L., van Eck, N. J., & Noyons, E. C. M. (2010). A unified approach to mapping and clustering of bibliometric networks. Journal of Informetrics, 4(4), 629-635. https://doi.org/10.1016/j.joi.2010.07.00210.1016/j.joi.2010.07.002 Search in Google Scholar

Wilkins, S., Butt, M. M., & Annabi, C. A. (2018). The influence of organizational identification on employee attitudes and behaviours in multinational higher education institutions. Journal of Higher Education Policy and Management, 40(1), 48-66. https://doi.org/10.1080/1360080X.2017.141106010.1080/1360080X.2017.1411060 Search in Google Scholar

eISSN:
1581-1832
Langue:
Anglais