<abstract xmlns="http://www.w3.org/1999/xhtml"> Background and Purpose: The term ‘social media’ refers to a cluster of applications and online services that support human interaction and content broadcasting and sharing. Current services are isolated islands or ‘walled gardens’, and are based on a business model that is highly exploitative of individuals and their data. Design/Methodology/Approach: Surveys of the refereed literature have been undertaken on several occasions during the period 2012-13. Reviews were conducted of social media services that are reasonably described as ‘consumer-oriented’. Media reports on those services were uncovered. The available information was then subjected to analysis, including reflection based on prior research conducted by the author. Results: Required characteristics of consumer-oriented social media, and barriers to emergence and adoption of such services were identified. That provided a basis for proposing means to overcome those barriers. Key impediments to the emergence of such services were identified, and means of overcoming the impediments outlined. Conclusion: An alternative, consumer-oriented approach is feasible, involving open architecture, inter-operability and portability features, fair terms and privacy-sensitivity.</abstract>

Background and Purpose: The term ‘social media’ refers to a cluster of applications and online services that support human interaction and content broadcasting and sharing. Current services are isolated islands or ‘walled gardens’, and are based on a business model that is highly exploitative of individuals and their data. Design/Methodology/Approach: Surveys of the refereed literature have been undertaken on several occasions during the period 2012-13. Reviews were conducted of social media services that are reasonably described as ‘consumer-oriented’. Media reports on those services were uncovered. The available information was then subjected to analysis, including reflection based on prior research conducted by the author. Results: Required characteristics of consumer-oriented social media, and barriers to emergence and adoption of such services were identified. That provided a basis for proposing means to overcome those barriers. Key impediments to the emergence of such services were identified, and means of overcoming the impediments outlined. Conclusion: An alternative, consumer-oriented approach is feasible, involving open architecture, inter-operability and portability features, fair terms and privacy-sensitivity.

The Prospects for Consumer-Oriented Social Media

Xamax Consultancy Pty Ltd, Canberra, Australia, and Australian National University, Canberra, and

Organizacija

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{"article-title":"The Prospects for Consumer-Oriented Social Media"}

Background and Purpose: The term ‘social media’ refers to a cluster of applications and online services that support human interaction and content broadcasting...

The Prospects for Consumer-Oriented Social Media

Publié en ligne: 30 déc. 2014

Pages: 219 - 230

Reçu: 21 sept. 2014

Accepté: 04 oct. 2014

DOI: https://doi.org/10.2478/orga-2014-0024

© by Roger Clarke

This work is licensed under the Creative Commons Attribution-NonCommercial-NoDerivatives 3.0 License.