Accès libre

Cross-Organisational Collaboration Management of Digital Innovation in the Public Sector - The Case of the Estonian Employment Register

   | 04 juin 2024
À propos de cet article

Citez

Agranoff, R. (2006). Inside Collaborative Networks: Ten Lessons for Public Managers. PAR. Public Administration Review/Public Administration Review, 66(sl), 56–65. https://doi.org/10.1111/j.1540-6210.2006.00666.x Search in Google Scholar

Ansell, C., & Gash, A. (2007). Collaborative Governance in Theory and Practice. Journal of Public Administration Research and Theory, 18(4), 543-571. https://doi.org/10.1093/jopart/mum032 Search in Google Scholar

Ansell, C., & Gash, A. (2012). Stewards, Mediators, and Catalysts: Toward a Model of Collaborative Leadership 1. The Innovation Journal: The Public Sector Innovation Journal, 17(1), 2. https://www.questia.com/library/journal/lP3-2986463441/stewards-mediators-and-catalysts-toward-a-model Search in Google Scholar

Ansell, C. (2016). Collaborative Governance as Creative Problem-Solving. In J. Torfing & P. Triantafillou (Eds.), Enhancing Public Innovation by Transforming Public Governance (pp. 35-53). Cambridge University Press eBooks, https://doi.org/10.1017/cbo9781316105337.002 Search in Google Scholar

Ansell, C., & Miura, S. (2019). Can the Power of Platforms be Harnessed for Governance? Public Administration, 98(1), 261-276. https://doi.org/10.1111/padm.12636 Search in Google Scholar

Ansell, C., Sørensen, E., & Torfing, J. (2023). Public Administration and Politics Meet Turbulence: The Search for Robust Governance Responses. Public Administration, 101(1), 3-22. https://doi.org/10.llll/padm.12874 Search in Google Scholar

Bailey, D., & Barley, S. R. (2020). Beyond Design and Use: How Scholars Should Study Intelligent Technologies. Information and Organization, 30(2), 100286. https://doi.org/10.1016/j.infoandorg.2019.100286 Search in Google Scholar

Bardach, E. (2015). Networks, Hierarchies, and Hybrids. International Public Management Journal, 20(4), 560-585. https://doi.org/10.1080/10967494.2015.1127863 Search in Google Scholar

Bazeley, P. (2013). Qualitative Data Analysis. Practical Strategies. SAGE Publications Ltd. Search in Google Scholar

Bertot, J. C., Estévez, E., & Janowski, T. (2016). Universal and Contextualized Public Services: Digital Public Service Innovation Framework. Government Information Quarterly, 33(2), 211-222. https://doi.org/10.1016/j.giq.2016.05.004 Search in Google Scholar

Bingham, L. B. (2008). Legal Frameworks for Collaboration in Governance and Public Management. In L. B. Bingham & R. O’Leary (Eds.), Big Ideas in Collaborative Public Management (1st ed., pp. 247-269). Taylor & Francis Group. Search in Google Scholar

Bouckaert, G., Peters, B. G., & Verhoest, K. (2010). The Coordination of Public Sector Organizations: Shifting Patterns of public management. Search in Google Scholar

Brown, L., & Osborne, S. P. (2013). Risk and Innovation. Public Management Review, 15(2), 186-208. https://doi.org/10.1080/14719037.2012.707681 Search in Google Scholar

Bryson, J. M., Crosby, B. C., & Stone, M. E. (2006). The Design and Implementation of Cross-Sector Collaborations: Propositions from the Literature. PAR. Public Administration Review/Public Administration Review, 66(sl), 44-55. https://doi.org/10.1111/j.l540-6210.2006.00665.x Search in Google Scholar

Bullock, J., Young, M., & Wang, Y. (2020). Artificial Intelligence, Bureaucratic form, and Discretion in Public Service. Information Polity, 25(4), 491-506. https://doi.org/10.3233/ip-200223 Search in Google Scholar

Carstensen, M. B., Sørensen, E., & Torfing, J. (2023). Why We Need Bricoleurs to Foster Robust Governance Solutions in Turbulent Times. Public Administration, 101(1), 36-52. https://doi.org/10.llll/padm.12857 Search in Google Scholar

Chen, Y.-C., Lee, J. (2018). Collaborative data networks for public service: governance, management, and performance. Public Management Review, 20(5), 672-690. https://doi.org/10.1080/14719037.2017.1305691 Search in Google Scholar

Desouza, K. C., Dawson, G. S., & Chenok, D. (2020). Designing, Developing, and Deploying Artificial Intelligence Systems: Lessons from and for the Public Sector. Business Horizons, 63(2), 205-213. https://doi.org/10.1016/j.bushor.2019.ll.004 Search in Google Scholar

Emerson, K., Nabatchi, T., & Balogh, S. (2011). An Integrative Framework for Collaborative Governance. Journal of Public Administration Research and Theory, 22(1), 1-29. https://doi.org/10.1093/jopart/mur011 Search in Google Scholar

Flemig, S., Osborne, S. P., & Kinder, T. (2016). Risky Business—Reconceptualizing Risk and Innovation in Public Services. Public Money and Management/Public Money & Management, 36(6), 425-432. https://doi.org/10.1080/09540962.2016.1206751 Search in Google Scholar

Gil-García, J. R., & Sayogo, D. S. (2016). Government Inter-organizational Information Sharing Initiatives: Understanding the Main Determinants of Success. Government Information Quarterly, 33(3), 572-582. https://doi.org/10.1016/j.giq.2016.01.006 Search in Google Scholar

Hartley, J., Sørensen, E., & Torfing, J. (2013). Collaborative Innovation: a Viable Alternative to Market Competition and Organizational Entrepreneurship. PAR. Public Administration Review/Public Administration Review, 73(6), 821-830. https://doi.org/10.1111/puar.12136 Search in Google Scholar

Head, B. (2022). Wicked Problems in Public Policy. In Springer eBooks, https://doi.org/10.1007/978-3-030-94580-0 Search in Google Scholar

Head, B., & Alford, J. (2013). Wicked Problems. Administration & Society, 47(6), 711—739. https://doi.org/10.1177/0095399713481601 Search in Google Scholar

Huxham, C. (1996). Creating Collaborative Advantage. Sage Publications Ltd. Search in Google Scholar

Huxham, C. (2003). Theorizing Collaboration Practice. Public Management Review, 5(3), 401-423. https://doi.org/10.1080/1471903032000146964 Search in Google Scholar

Jacobsen, C. B., & Andersen, L. B. (2015). Is Leadership in the Eye of the Beholder? A study of Intended and Perceived Leadership Practices and Organizational Performance. PAR. Public Administration Review/Public Administration Review, 75(6), 829-841. https://doi.org/10.1111/puar.12380 Search in Google Scholar

Jugl, M. (2022). Administrative Characteristics and Timing of Governments’ Crisis Responses: A Global Study of Early Reactions to COVID-19. Public Administration, 101(4), 1408-1426. https://doi.org/10.1111/padm.12889 Search in Google Scholar

Kattel, R., Lember, V., & Tõnurist, P. (2019). Collaborative Innovation and Human- machine Networks. Public Management Review, 22(11), 1652-1673. https://doi.org/10.1080/14719037.2019.1645873 Search in Google Scholar

Kattel, R., & Mergel, I. (2018). Estonia’s Digital Transformation: Mission Mystique and the Hiding Hand. UCL Institute for Innovation and Public Purpose (IIPP) Working Paper Series: IIPP WP 2018-09. https://www.ucl.ac.uk/bartlett/public-purpose/publications/2018/sep/estonias-digital-transformation-mission-mystique-and-hiding-hand Search in Google Scholar

Kenis, P., & Provan, K. G. (2006). The Control of Public Networks. International Public Management Journal, 9(3), 227-247. https://doi.org/10.1080/10967490600899515 Search in Google Scholar

Klijn, E., & Koppenjan, J. F. M. (2006). Institutional Design. Public Management Review, 8(1), 141-160. https://doi.org/10.1080/14719030500518915 Search in Google Scholar

Klijn, E., & Koppenjan, J. (2014). Complexity in Governance Network Theory. Complexity, Governance & Networks, 1(1), 61. https://doi.org/10.7564/14-cgn8 Search in Google Scholar

Klijn, E. H., & Koppenjan, J. (2015). Governance Networks in the Public Sector. Routledge. https://doi.org/10.4324/9781315887098 Search in Google Scholar

Lember, V., Kattel, R., & Tönurist, P. (2018). Technological Capacity in the Public Sector: The Case of Estonia. International Review of Administrative Sciences, 84(2), 214-230. https://doi.org/10.1177/0020852317735164 Search in Google Scholar

Lewis, J. M., Ricard, L. M., & Klijn, E. H. (2017). How Innovation Drivers, Networking and Leadership Shape Public Sector Innovation Capacity. International Review of Administrative Sciences, 84(2), 288-307. https://doi.org/10.1177/0020852317694085 Search in Google Scholar

Margetts, H., & Dunleavy, P. (2013). The Second Wave of Digital-era Governance: A Quasi-paradigm for Government on the Web. Philosophical Transactions - Royal Society. Mathematical, Physical and Engineering Sciences, 371( 1987), 20120382. https://doi.org/10.1098/rsta.2012.0382 Search in Google Scholar

McGuire, M. (2002). Managing Networks: Propositions on What Managers Do and Why They Do It. Public Administration Review, 62(5), 599-609. https://doi.org/10.1111/1540-6210.00240 Search in Google Scholar

Neuendorf, K. A. (2002). The Content Analysis Guidebook (1st ed.). SAGE Publications, Inc. Search in Google Scholar

O’Leary, R., & Vij, N. (2012). Collaborative Public Management: Where have We Been and Where Are We Going? American Review of Public Administration, 42(5), 507-522. https://doi.org/10.1177/0275074012445780 Search in Google Scholar

Pardo, T. A., Gil-Garcia, J. R., & Luna-Reyes, L. F. (2010). Collaborative Governance and Cross-Boundary Information Sharing: Envisioning a Networked and IT-Enabled Public Administration. In R. O’Leary, D. M. Van Slyke, & S. Kim (Eds.), The Future of Public Administration around the World: The Minnowbrook Perspective (pp. 129-139). Georgetown University Press. Search in Google Scholar

Peters, B. G. (2015). Pursuing Horizontal Management: The Politics of Public Sector Coordination. University Press of Kansas, https://doi.org/10.1353/book46028 Search in Google Scholar

Picazo-Vela, S., Gutiérrez-Martínez, L, Duhamel, F., Luna, D. E., & Luna-Reyes, L. F. (2017). Value of Inter-organizational Collaboration in Digital Government Projects. Public Management Review, 20(5), 691-708. https://doi.org/10.1080/14719037.2017.1305702 Search in Google Scholar

Pollitt, C., & Bouckaert, G. (2011). Public Management Reform: A Comparative Analysis - New Public Management, Governance, and the Neo-Weberian State (3rd ed.). Oxford University Press. Search in Google Scholar

Raadschelders, J. C. N., & Whetsell, T. A. (2017). Conceptualizing the Landscape of Decision Making for Complex Problem Solving. International Journal of Public Administration, 41(14), 1132-1144. https://doi.org/10.1080/01900692.2017.1347946 Search in Google Scholar

Randma-Liiv, T., & Sarapuu, K. (2012). Avalik Teenistus. In R. Vetik (Ed.), Eestipoliitika ja valitsemine 1991-2011 (1st ed., pp. 356-388). Tallinna Ülikooli Kirjastus. Search in Google Scholar

Randma-Liiv, T., & Sarapuu, K. (2019). Public Governance in Small States: From Paradoxes to Research Agenda. In A. Massey (Ed.), A Research Agenda for Public Administration. Edward Elgar Publishing eBooks, https://doi.org/10.4337/9781788117258.00016 Search in Google Scholar

Ricard, L. M., Klijn, E. H., Lewis, J. M., & Ysa, T. (2016). Assessing Public Leadership Styles for Innovation: A Comparison of Copenhagen, Rotterdam and Barcelona. Public Management Review, 19(2), 134-156. https://doi.org/10.1080/14719037.2016.1148192 Search in Google Scholar

Sarapuu, K. (2011). Post-Communist Development of Administrative Structure in Estonia: From Fragmentation to Segmentation. Transylvanian Review of Administrative Sciences, Special Issue, 54-73. https://www.rtsa.ro/tras/index.php/tras/article/view/243 Search in Google Scholar

Sarapuu, K. (2012). Administrative Structure in Times of Changes: The Development of Estonian Ministries and Government Agencies 1990-2010. International Journal of Public Administration, 35(12), 808-819. https://doi.org/10.1080/01900692.2012.715561 Search in Google Scholar

Savi, R., & Randma-Liiv, T. (2016). Public Administration Reform in Estonia: The Abundance of Piecemeal Initiatives. In G. Hammerschmid, S. Van De Walle, R. Andrews, & P. Bezes (Eds.), Public Administration Reforms in Europe: The View from the Top (pp. 85-95). Edward Elgar Publishing eBooks, https://doi.org/10.4337/9781783475407.00015 Search in Google Scholar

Schreier, M. (2012). Qualitative Content Analysis in Practice. SAGE Publications Inc. https://doi.org/10.4135/9781529682571 Search in Google Scholar

Torfing, J. (2019). Collaborative Innovation in the Public Sector: The Argument. Public Management Review, 21(1), 1-11. https://doi.org/10.1080/14719037.2018.1430248 Search in Google Scholar

Van Der Voet, J., Kuipers, B. S., & Groeneveld, S. (2015). Implementing Change in Public Organizations: The Relationship between Leadership and Affective Commitment to Change in a Public Sector Context. Public Management Review, 18(6), 842-865. https://doi.org/10.1080/14719037.2015.1045020 Search in Google Scholar

Vangen, S., & Huxham, C. (2009). Introducing the Theory of Collaborative Advantage. In S. P. Osborne (Ed.), The New Public Governance? Emerging Perspectives on the Theory and Practice of Public Governance (1st ed., pp. 179-200). https://doi.org/10.4324/9780203861684-18 Search in Google Scholar

Van Thiel, S. (2014). Research Methods in Public Administration and Public Management. An Introduction. (1st ed.). Routledge. https://doi.org/10.4324/9780203078525 Search in Google Scholar

Vial, G. (2019). Understanding Digital Transformation: A Review and a Research Agenda. The Journal of Strategic Information Systems, 28(2), 118-144. https://doi.org/10.1016/j.jsis.2019.01.003 Search in Google Scholar

Wegrich, K. (2019). The Blind Spots of Collaborative Innovation. Public Management Review, 21(1), 12-20. https://doi.org/10.1080/14719037.2018.1433311 Search in Google Scholar

Wynen, J., Verhoest, K., Ongaro, E., & Van Thiel, S. (2013). Innovation-Oriented Culture in the Public Sector: Do Managerial Autonomy and Result Control Lead to Innovation? Public Management Review, 16(1), 45-66. https://doi.org/10.1080/14719037.2013.790273 Search in Google Scholar

eISSN:
1338-4309
Langue:
Anglais
Périodicité:
2 fois par an
Sujets de la revue:
Social Sciences, Political Science, Local Government and Administration