<abstract xmlns="http://www.w3.org/1999/xhtml">

<p>To investigate the effect of a change from the telephone to the web mode on item nonresponse in panel surveys, we use experimental data from a two-wave panel survey. The treatment group changed from the telephone to the web mode after the first wave, while the control group continued in the telephone mode. We find that when changing to the web, “don’t know” answers increase moderately from a low level, while item refusal increases substantially from a very low level. This is the case for all person groups, although socio-demographic characteristics have some additional effects on giving a don’t know or a refusal when changing mode.</p>
</abstract>

To investigate the effect of a change from the telephone to the web mode on item nonresponse in panel surveys, we use experimental data from a two-wave panel survey. The treatment group changed from the telephone to the web mode after the first wave, while the control group continued in the telephone mode. We find that when changing to the web, “don’t know” answers increase moderately from a low level, while item refusal increases substantially from a very low level. This is the case for all person groups, although socio-demographic characteristics have some additional effects on giving a don’t know or a refusal when changing mode.

Effects of Changing Modes on Item Nonresponse in Panel Surveys

Journal of Official Statistics

This work is licensed under the Creative Commons Attribution-NonCommercial-NoDerivatives 3.0 License.

{"article-title":"Effects of Changing Modes on Item Nonresponse in Panel Surveys"}

To investigate the effect of a change from the telephone to the web mode on item nonresponse in panel surveys, we use experimental data from a two-wave panel...

Effects of Changing Modes on Item Nonresponse in Panel Surveys

Publié en ligne: 09 juin 2023

Pages: 139 - 149

Reçu: 01 juil. 2021

Accepté: 01 nov. 2022

DOI: https://doi.org/10.2478/jos-2023-0007

Mots clés
telephone, web, don’t know, item refusal

© 2023 Oliver Lipps et al., published by Sciendo

This work is licensed under the Creative Commons Attribution-NonCommercial-NoDerivatives 3.0 License.

Effects of Changing Modes on Item Nonresponse in Panel Surveys

Publié en ligne: 09 juin 2023

Pages: 139 - 149

Reçu: 01 juil. 2021

Accepté: 01 nov. 2022

DOI: https://doi.org/10.2478/jos-2023-0007

Mots cléstelephone, web, don’t know, item refusal

© 2023 Oliver Lipps et al., published by Sciendo

This work is licensed under the Creative Commons Attribution-NonCommercial-NoDerivatives 3.0 License.

Mots clés
telephone, web, don’t know, item refusal