Medical laboratory technicians’ job satisfaction in Generations X, Y, and Z: Findings from an online survey in Austria / Arbeitszufriedenheit österreichischer biomedizinischer Analytiker*innen in den Generationen X, Y und Z: Ergebnisse einer Online-Umfrage aus Österreich
This work is licensed under the Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International License.
Al-Qathmi, A., & Zedan, H. (2021). The effect of incentive management system on turnover rate, job satisfaction and motivation of medical laboratory technologists. Health Services Research and Managerial Epidemiology, 8, 233339282098840. https://doi.org/10.1177/2333392820988404Al-QathmiA.ZedanH.2021The effect of incentive management system on turnover rate, job satisfaction and motivation of medical laboratory technologists8233339282098840. https://doi.org/10.1177/2333392820988404Search in Google Scholar
Alrawahi, S., Sellgren, S. F., Altouby, S., Alwahaibi, N., & Brommels, M. (2020). The application of Herzberg’s two-factor theory of motivation to job satisfaction in clinical laboratories in Omani hospitals. Heliyon, 6(9), e04829. https://doi.org/10.1016/j.heliyon.2020.e04829AlrawahiS.SellgrenS. F.AltoubyS.AlwahaibiN.BrommelsM.2020The application of Herzberg’s two-factor theory of motivation to job satisfaction in clinical laboratories in Omani hospitals69e04829https://doi.org/10.1016/j.heliyon.2020.e04829Search in Google Scholar
Alrawahi, S., Sellgren, S. F., Alwahaibi, N., Altouby, S., & Brommels, M. (2019). Factors affecting job satisfaction among medical laboratory technologists in University Hospital, Oman: An exploratory study. The International Journal of Health Planning and Management, 34(1). https://doi.org/10.1002/hpm.2689AlrawahiS.SellgrenS. F.AlwahaibiN.AltoubyS.BrommelsM.2019Factors affecting job satisfaction among medical laboratory technologists in University Hospital, Oman: An exploratory study341https://doi.org/10.1002/hpm.2689Search in Google Scholar
Barili, E., Bertoli, P., Grembi, V., & Rattini, V. (2022). Job satisfaction among healthcare workers in the aftermath of the COVID-19 pandemic. PLOS ONE, 17(10), e0275334. https://doi.org/10.1371/journal.pone.0275334BariliE.BertoliP.GrembiV.RattiniV.2022Job satisfaction among healthcare workers in the aftermath of the COVID-19 pandemic1710e0275334https://doi.org/10.1371/journal.pone.0275334Search in Google Scholar
Briscoe, J. P., Hall, D. T., & Mayrhofer, W. (Eds.). (2012). Careers around the world: Individual and contextual perspectives. Routledge.BriscoeJ. P.HallD. T.MayrhoferW.(Eds.).2012RoutledgeSearch in Google Scholar
Bureau of Labor Statistics. (2023). Clinical laboratory technologists and technicians [U.S. Department of Labor]. Occupational Outlook Handbook. https://www.bls.gov/ooh/healthcare/clinical-laboratory-technologists-and-technicians.htmBureau of Labor Statistics2023https://www.bls.gov/ooh/healthcare/clinical-laboratory-technologists-and-technicians.htmSearch in Google Scholar
Cantarelli, P., Vainieri, M., & Seghieri, C. (2023). The management of healthcare employees’ job satisfaction: Optimization analyses from a series of large-scale surveys. BMC Health Services Research, 23(1), 428. https://doi.org/10.1186/s12913-023-09426-3CantarelliP.VainieriM.SeghieriC.2023The management of healthcare employees’ job satisfaction: Optimization analyses from a series of large-scale surveys231428https://doi.org/10.1186/s12913-023-09426-3Search in Google Scholar
Cohen, J. (1988). Statistical power analysis for the behavioral sciences (2nd ed). L. Erlbaum Associates.CohenJ.19882nd edL. Erlbaum AssociatesSearch in Google Scholar
Costanza, D. P., Badger, J. M., Fraser, R. L., Severt, J. B., & Gade, P. A. (2012). Generational differences in work-related attitudes: A meta-analysis. Journal of Business and Psychology, 27(4), 375–394. https://doi.org/10.1007/s10869-012-9259-4CostanzaD. P.BadgerJ. M.FraserR. L.SevertJ. B.GadeP. A.2012Generational differences in work-related attitudes: A meta-analysis274375394https://doi.org/10.1007/s10869-012-9259-4Search in Google Scholar
Dellie, E., Andargie Biks, G., Asrade, G., & Gebremedhin, T. (2019). Intentions to leave and associated factors among laboratory professionals working at Amhara National Regional State public hospitals, Ethiopia: An institution-based cross-sectional study. BMC Research Notes, 12(1), 656. https://doi.org/10.1186/s13104-019-4688-zDellieE.Andargie BiksG.AsradeG.GebremedhinT.2019Intentions to leave and associated factors among laboratory professionals working at Amhara National Regional State public hospitals, Ethiopia: An institution-based cross-sectional study121656https://doi.org/10.1186/s13104-019-4688-zSearch in Google Scholar
EFS survey software by Tivian XI GmbH, Cologne, DE. (n.d.). [Computer software]. Tivian XI GmbH.EFS survey software by Tivian XI GmbH, Cologne DE(n.d.).Tivian XI GmbHSearch in Google Scholar
Ferguson, C. J. (2016). An effect size primer: A guide for clinicians and researchers. In A. E. Kazdin (Ed.), Methodological issues and strategies in clinical research (4th ed.). (pp. 301–310). American Psychological Association. https://doi.org/10.1037/14805-020FergusonC. J.2016An effect size primer: A guide for clinicians and researchersInKazdinA. E.(Ed.)4th ed.301310American Psychological Associationhttps://doi.org/10.1037/14805-020Search in Google Scholar
Garcia, E., Kundu, I., Kelly, M., Soles, R., Mulder, L., & Talmon, G. A. (2020). The American Society for Clinical Pathology’s job satisfaction, well-being, and burnout survey of laboratory professionals. American Journal of Clinical Pathology, 153(4), 470–486. https://doi.org/10.1093/ajcp/aqaa008GarciaE.KunduI.KellyM.SolesR.MulderL.TalmonG. A.2020The American Society for Clinical Pathology’s job satisfaction, well-being, and burnout survey of laboratory professionals1534470486https://doi.org/10.1093/ajcp/aqaa008Search in Google Scholar
Gohar, B., & Nowrouzi-Kia, B. (2022). The forgotten (invisible) healthcare heroes: Experiences of Canadian medical laboratory employees working during the pandemic. Frontiers in Psychiatry, 13, 854507. https://doi.org/10.3389/fpsyt.2022.854507GoharB.Nowrouzi-KiaB.2022The forgotten (invisible) healthcare heroes: Experiences of Canadian medical laboratory employees working during the pandemic13854507https://doi.org/10.3389/fpsyt.2022.854507Search in Google Scholar
Goula, A., Rizopoulos, T., Stamouli, M.-A., Kelesi, M., Kaba, E., & Soulis, S. (2022). Internal quality and job satisfaction in health care services. International Journal of Environmental Research and Public Health, 19(3), 1496. https://doi.org/10.3390/ijerph19031496GoulaA.RizopoulosT.StamouliM.-A.KelesiM.KabaE.SoulisS.2022Internal quality and job satisfaction in health care services1931496https://doi.org/10.3390/ijerph19031496Search in Google Scholar
Halstead, D. C., & Sautter, R. L. (2023). A literature review on how we can address medical laboratory scientist staffing shortages. Laboratory Medicine, 54(1), e31–e36. https://doi.org/10.1093/labmed/lmac090HalsteadD. C.SautterR. L.2023A literature review on how we can address medical laboratory scientist staffing shortages541e31e36https://doi.org/10.1093/labmed/lmac090Search in Google Scholar
Hansen, J.-I. C., & Leuty, M. E. (2012). Work Values Across Generations. Journal of Career Assessment, 20(1), 34–52. https://doi.org/10.1177/1069072711417163HansenJ.-I. C.LeutyM. E.2012Work Values Across Generations2013452https://doi.org/10.1177/1069072711417163Search in Google Scholar
Holzweber, L., Zach, M., Gruböck, A., Juraszovich, B., Mathis-Edenhofer, S., Rappold, E., & Wallner, A. (2021). Jahresbericht Gesundheitsberuferegister 2020. Gesundheit Österreich GmbH.HolzweberL.ZachM.GruböckA.JuraszovichB.Mathis-EdenhoferS.RappoldE.WallnerA.2021Gesundheit Österreich GmbHSearch in Google Scholar
Kenwright, K. M. (2018). Career zatisfaction in theprofession of medical laboratory science. Journal of Allied Health, 47(3), 222–227.KenwrightK. M.2018Career zatisfaction in theprofession of medical laboratory science473222227Search in Google Scholar
Koehler, T., & Olds, D. (2022). Generational differences in nurses’ intention to leave. Western Journal of Nursing Research, 44(5), 446–455. https://doi.org/10.1177/0193945921999608KoehlerT.OldsD.2022Generational differences in nurses’ intention to leave445446455https://doi.org/10.1177/0193945921999608Search in Google Scholar
Kulnik, S. T., Latzke, M., Putz, P., Schlegl, C., Sorge, M., & Meriaux-Kratochvila, S. (2022). Experiences and attitudes toward scientific research among physiotherapists in Austria: A cross-sectional online survey. Physiotherapy Theory and Practice, 38(9), 1289–1304. https://doi.org/10.1080/09593985.2020.1836695KulnikS. T.LatzkeM.PutzP.SchleglC.SorgeM.Meriaux-KratochvilaS.2022Experiences and attitudes toward scientific research among physiotherapists in Austria: A cross-sectional online survey38912891304https://doi.org/10.1080/09593985.2020.1836695Search in Google Scholar
Kvist, T., Mäntynen, R., & Vehviläinen-Julkunen, K. (2013). Does Finnish hospital staff job satisfaction vary across occupational groups? BMC Health Services Research, 13(1), 376. https://doi.org/10.1186/1472-6963-13-376KvistT.MäntynenR.Vehviläinen-JulkunenK.2013Does Finnish hospital staff job satisfaction vary across occupational groups?131376https://doi.org/10.1186/1472-6963-13-376Search in Google Scholar
Latzke, M., Putz, P., Kulnik, S. T., Schlegl, C., Sorge, M., & Mériaux-Kratochvila, S. (2021). Physiotherapists’ job satisfaction according to employment situation: Findings from an online survey in Austria. Physiotherapy Research International, 26(3). https://doi.org/10.1002/pri.1907LatzkeM.PutzP.KulnikS. T.SchleglC.SorgeM.Mériaux-KratochvilaS.2021Physiotherapists’ job satisfaction according to employment situation: Findings from an online survey in Austria263https://doi.org/10.1002/pri.1907Search in Google Scholar
Leber, A. L., Peterson, E., & Dien Bard, J. (2022). The hidden crisis in the times of COVID-19: Critical shortages of medical laboratory professionals in clinical microbiology. Journal of Clinical Microbiology, 60(8), e00241–22. https://doi.org/10.1128/jcm.00241-22LeberA. L.PetersonE.Dien BardJ.2022The hidden crisis in the times of COVID-19: Critical shortages of medical laboratory professionals in clinical microbiology608e0024122https://doi.org/10.1128/jcm.00241-22Search in Google Scholar
Lyons, S., & Kuron, L. (2014). Generational differences in the workplace: A review of the evidence and directions for future research. Journal of Organizational Behavior, 35(S1), S139–S157. https://doi.org/10.1002/job.1913LyonsS.KuronL.2014Generational differences in the workplace: A review of the evidence and directions for future research35S1S139S157https://doi.org/10.1002/job.1913Search in Google Scholar
Mannheim, Karl. (1952). Essays on the sociology of knowledge. Routledge & K. Paul.MannheimKarl1952Routledge & K. PaulSearch in Google Scholar
Marinucci, F., Majigo, M., Wattleworth, M., Paterniti, A. D., Hossain, M. B., & Redfield, R. (2013). Factors affecting job satisfaction and retention of medical laboratory professionals in seven countries of sub-Saharan Africa. Human Resources for Health, 11(1), 38. https://doi.org/10.1186/1478-4491-11-38MarinucciF.MajigoM.WattleworthM.PaternitiA. D.HossainM. B.RedfieldR.2013Factors affecting job satisfaction and retention of medical laboratory professionals in seven countries of sub-Saharan Africa11138https://doi.org/10.1186/1478-4491-11-38Search in Google Scholar
Matsuo, T., Kobayashi, D., Taki, F., Sakamoto, F., Uehara, Y., Mori, N., & Fukui, T. (2020). Prevalence of health care worker burnout during the coronavirus disease 2019 (COVID-19) pandemic in Japan. JAMA Network Open, 3(8), e2017271. https://doi.org/10.1001/jamanetworkopen.2020.17271MatsuoT.KobayashiD.TakiF.SakamotoF.UeharaY.MoriN.FukuiT.2020Prevalence of health care worker burnout during the coronavirus disease 2019 (COVID-19) pandemic in Japan38e2017271https://doi.org/10.1001/jamanetworkopen.2020.17271Search in Google Scholar
Mayrhofer, W., Briscoe, J. P., Hall, D. T., Dickmann, M., Dries, N., Dysvik, A., Kaše, R., Parry, E., & Unite, J. (2016). Career success across the globe. Organizational Dynamics, 45(3), 197–205. https://doi.org/10.1016/j.orgdyn.2016.07.005MayrhoferW.BriscoeJ. P.HallD. T.DickmannM.DriesN.DysvikA.KašeR.ParryE.UniteJ.2016Career success across the globe453197205https://doi.org/10.1016/j.orgdyn.2016.07.005Search in Google Scholar
Mergenthal, K., & Güthlin, C. (2021). Einflussgrößen auf die Arbeitszufriedenheit von Medizinischen Fachangestellten. Zeitschrift für Evidenz, Fortbildung und Qualität im Gesundheitswesen, 167, 78–85. https://doi.org/10.1016/j.zefq.2021.09.006MergenthalK.GüthlinC.2021Einflussgrößen auf die Arbeitszufriedenheit von Medizinischen Fachangestellten1677885https://doi.org/10.1016/j.zefq.2021.09.006Search in Google Scholar
Mohammedsaleh, Z. M., & Mohammedsaleh, F. (2014). A review article of the reduce errors in medical laboratories. Global Journal of Health Science, 7(1), p46. https://doi.org/10.5539/gjhs.v7n1p46MohammedsalehZ. M.MohammedsalehF.2014A review article of the reduce errors in medical laboratories7146https://doi.org/10.5539/gjhs.v7n1p46Search in Google Scholar
Nowrouzi-Kia, B., Dong, J., Gohar, B., & Hoad, M. (2022). Factors associated with burnout among medical laboratory professionals in Ontario, Canada: An exploratory study during the second wave of the COVID-19 pandemic. The International Journal of Health Planning and Management, 37(4), 2183–2197. https://doi.org/10.1002/hpm.3460Nowrouzi-KiaB.DongJ.GoharB.HoadM.2022Factors associated with burnout among medical laboratory professionals in Ontario, Canada: An exploratory study during the second wave of the COVID-19 pandemic37421832197https://doi.org/10.1002/hpm.3460Search in Google Scholar
Parveen, M., Maimani, K., & Kassim, N. M. (2017). A comparative study on job satisfaction between registered nurses and other qualified healthcare professionals. International Journal of Healthcare Management, 10(4), 238–242. https://doi.org/10.1080/20479700.2016.1265781ParveenM.MaimaniK.KassimN. M.2017A comparative study on job satisfaction between registered nurses and other qualified healthcare professionals104238242https://doi.org/10.1080/20479700.2016.1265781Search in Google Scholar
Pew Research Center. (2018). The generations defined. https://www.pewresearch.org/st_18-02-27_generations_defined/Pew Research Center2018https://www.pewresearch.org/st_18-02-27_generations_defined/Search in Google Scholar
Randolph, D. S. (2005). Predicting the effect of extrinsic and intrinsic job satisfaction factors on recruitment and retention of rehabilitation professionals. Journal of Healthcare Management / American College of Healthcare Executives, 50(1), 49–60. https://doi.org/10.1097/00115514-200501000-00011RandolphD. S.2005Predicting the effect of extrinsic and intrinsic job satisfaction factors on recruitment and retention of rehabilitation professionals5014960https://doi.org/10.1097/00115514-200501000-00011Search in Google Scholar
Rappold, E., & Mathis-Edenhofer, S. (2022). MTD-Personalprognose für Österreich bis 2030. Gesundheit Österreich. https://wien.arbeiterkammer.at/service/studienundzeitschriften/studien/gesundheitundpflege/MTD-Prognose.pdfRappoldE.Mathis-EdenhoferS.2022Gesundheit Österreichhttps://wien.arbeiterkammer.at/service/studienundzeitschriften/studien/gesundheitundpflege/MTD-Prognose.pdfSearch in Google Scholar
Singh, T., Kaur, M., Verma, M., & Kumar, R. (2019). Job satisfaction among health care providers: A cross-sectional study in public health facilities of Punjab, India. Journal of Family Medicine and Primary Care, 8(10), 3268. https://doi.org/10.4103/jfmpc.jfmpc_600_19SinghT.KaurM.VermaM.KumarR.2019Job satisfaction among health care providers: A cross-sectional study in public health facilities of Punjab, India8103268https://doi.org/10.4103/jfmpc.jfmpc_600_19Search in Google Scholar
Stevanin, S., Palese, A., Bressan, V., Vehviläinen-Julkunen, K., & Kvist, T. (2018). Workplace-related generational characteristics of nurses: A mixed-method systematic review. Journal of Advanced Nursing, 74(6), 1245–1263. https://doi.org/10.1111/jan.13538StevaninS.PaleseA.BressanV.Vehviläinen-JulkunenK.KvistT.2018Workplace-related generational characteristics of nurses: A mixed-method systematic review74612451263https://doi.org/10.1111/jan.13538Search in Google Scholar
The National Health Workforce Accounts database. (2023). Global Health Workforce statistics database. The World Health Organization. https://www.who.int/data/gho/data/themes/topics/health-workforceThe National Health Workforce Accounts database2023The World Health Organizationhttps://www.who.int/data/gho/data/themes/topics/health-workforceSearch in Google Scholar
Tourangeau, A. E., Thomson, H., Cummings, G., & Cranley, L. A. (2013). Generation-specific incentives and disincentives for nurses to remain employed in acute care hospitals: Generation-specific incentives. Journal of Nursing Management, 21(3), 473–482. https://doi.org/10.1111/j.1365-2834.2012.01424.xTourangeauA. E.ThomsonH.CummingsG.CranleyL. A.2013Generation-specific incentives and disincentives for nurses to remain employed in acute care hospitals: Generation-specific incentives213473482https://doi.org/10.1111/j.1365-2834.2012.01424.xSearch in Google Scholar
Tran, J. (2021). Research initiative: Clinical placement shortage of medical laboratory technologists. The Medical Laboratory Professionals’ Association of Ontario. https://www.mlpao.org/_files/ugd/054d07_14a4d4931ee740419253ab401a3752ef.pdfTranJ.2021The Medical Laboratory Professionals’ Association of Ontariohttps://www.mlpao.org/_files/ugd/054d07_14a4d4931ee740419253ab401a3752ef.pdfSearch in Google Scholar
WMA Declaration of Helsinki – Ethical Principles for Medical Research Involving Human Subjects, (2018). https://www.wma.net/policies-post/wma-declaration-of-helsinki-ethical-principles-for-medical-research-involving-human-subjects/2018https://www.wma.net/policies-post/wma-declaration-of-helsinki-ethical-principles-for-medical-research-involving-human-subjects/Search in Google Scholar
Wray-Lake, L., Syvertsen, A. K., Briddell, L., Osgood, D. W., & Flanagan, C. A. (2011). Exploring the changing meaning of work for American high school seniors from 1976 to 2005. Youth & Society, 43(3), 1110–1135. https://doi.org/10.1177/0044118X10381367Wray-LakeL.SyvertsenA. K.BriddellL.OsgoodD. W.FlanaganC. A.2011Exploring the changing meaning of work for American high school seniors from 1976 to 200543311101135https://doi.org/10.1177/0044118X10381367Search in Google Scholar
Yue, Z., Qin, Y., Li, Y., Wang, J., Nicholas, S., Maitland, E., & Liu, C. (2022). Empathy and burnout in medical staff: Mediating role of job satisfaction and job commitment. BMC Public Health, 22(1), 1033. https://doi.org/10.1186/s12889-022-13405-4YueZ.QinY.LiY.WangJ.NicholasS.MaitlandE.LiuC.2022Empathy and burnout in medical staff: Mediating role of job satisfaction and job commitment2211033https://doi.org/10.1186/s12889-022-13405-4Search in Google Scholar
Zhang, Y., & Feng, X. (2011). The relationship between job satisfaction, burnout, and turnover intention among physicians from urban state-owned medical institutions in Hubei, China: A cross-sectional study. BMC Health Services Research, 11(1), 235. https://doi.org/10.1186/1472-6963-11-235ZhangY.FengX.2011The relationship between job satisfaction, burnout, and turnover intention among physicians from urban state-owned medical institutions in Hubei, China: A cross-sectional study111235https://doi.org/10.1186/1472-6963-11-235Search in Google Scholar