<abstract xmlns="http://www.w3.org/1999/xhtml">

<p>The power of emotions is evident in almost all areas of marketing and consumer behavior. Consumers often strive for "affect optimization": At the end of the day, they want their emotional balance to be positive. That means products, advertisements and other people - anything that can make us happy - all have a high potential for success. Hundreds of empirical studies demonstrate the importance of emotions in marketing and consumer behavior. But emotions are very diverse and can be researched from different perspectives. Methods for measuring emotions are as diverse as the various theoretical approaches. They range from verbal self-evaluation and picture-based scales to neuroscientific measures like heart rate, electrodermal reactions or regional brain response. Other popular approaches include observational methods that attempt to capture emotional facial expressions. Which method fits best needs to be decided on a case-by-case basis. 
</p>
</abstract>

The power of emotions is evident in almost all areas of marketing and consumer behavior. Consumers often strive for "affect optimization": At the end of the day, they want their emotional balance to be positive. That means products, advertisements and other people - anything that can make us happy - all have a high potential for success. Hundreds of empirical studies demonstrate the importance of emotions in marketing and consumer behavior. But emotions are very diverse and can be researched from different perspectives. Methods for measuring emotions are as diverse as the various theoretical approaches. They range from verbal self-evaluation and picture-based scales to neuroscientific measures like heart rate, electrodermal reactions or regional brain response. Other popular approaches include observational methods that attempt to capture emotional facial expressions. Which method fits best needs to be decided on a case-by-case basis.

No Motion without Emotion: Getting Started with Hard Facts on a Soft Topic

Chair of Marketing and Director of the Institute of Consumer and Behavior Research at Saarland University, Saarbrücken,

NIM Marketing Intelligence Review

This work is licensed under the Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International License.

{"article-title":"No Motion without Emotion: Getting Started with Hard Facts on a Soft Topic"}

The power of emotions is evident in almost all areas of marketing and consumer behavior. Consumers often strive for "affect optimization": At the end of the...

No Motion without Emotion: Getting Started with Hard Facts on a Soft Topic

Publié en ligne: 10 juil. 2014

Pages: 8 - 15

DOI: https://doi.org/10.2478/gfkmir-2014-0002

Mots clés
Emotion Theory, Emotion Research, Emotion Measurement, Emotions in Marketing

© 2014

This work is licensed under the Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International License.

No Motion without Emotion: Getting Started with Hard Facts on a Soft Topic

Publié en ligne: 10 juil. 2014

Pages: 8 - 15

DOI: https://doi.org/10.2478/gfkmir-2014-0002

Mots clésEmotion Theory, Emotion Research, Emotion Measurement, Emotions in Marketing

© 2014

This work is licensed under the Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International License.

Mots clés
Emotion Theory, Emotion Research, Emotion Measurement, Emotions in Marketing