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Getting Personal about Personal Insurance

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29 janv. 2025
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Interview Participants – Consumers

No. # Gender Age Occupation Highest level of education Insurance types currently held
1 Male 25–34 Student and crowd control Year 12 Contents, car
2 Female 35–44 Art teacher Bachelor degree Car
3 Female 45–59 Housewife Year 10 House, contents, car, life (outside super)
4 Male 35–44 Traffic controller Year 9 Contents, car, life (outside super)
5 Female 25–34 Child educator (child care) Cert 4 in child protection Car
6 Male 25–34 Driver Cert 2 Car
7 Female 45–59 Airport officer Year 10 House, contents, car, life, TPD, IP, trauma (all outside super)
8 Female 45–59 Admin assistant Year 10 House, car, life, TPD (both within super)
9 Female 45–59 Lecturer Graduate diploma House, contents, car, TPD (outside super), trauma
10 Female 25–34 Admin officer Cert 4 in office admin Contents, car, life, TPD, IP (outside super)
11 Female 25–34 Admin officer Year 12 Car
12 Male 60–69 Company director Diploma of fin services House, contents, car, life, TPD, trauma (all outside super)
13 Male 35–44 Business owner – Subway Bachelor degree – Business House, contents, car, business insurance, life, TPD (all within super)
14 Female 35–44 Admin officer Bachelor degree House, contents, car
15 Female 25–34 Admin adviser Bachelor degree Car
16 Female 25–34 Unemployed Cert 2 No cover
17 Male 35–44 Academic staff Master degree Contents, car, life (within super), IP and trauma (both outside super)
18 Female 25–34 Admin officer Bachelor degree Car
19 Male 25–34 Engineer Bachelor degree House, contents, car, life, TPD, IP (three within super)
20 Female 45–59 Housewife Bachelor degree No cover
21 Male 35–44 Scientist PhD – marine biology Car, contents, life (within super, does not coverage)
22 Male 60–69 Pensioner Bachelor degree – No cover
23 Male 35–44 Medical doctor Master degree House, contents, car, life, TPD (both within super), IP, trauma (outside super)
24 Male 25–34 Plumber Year 12 House, contents, car, life, TPD, IP (three within super)
25 Male 18–24 Student - uni Year 12 Car, contents
26 Female 35–44 Beautician Cert 4 House, contents, car, life (within super, does not know coverage)
27 Male 45–59 Nurse Bachelor degree House, contents, car, life, TPD (both within super, does not know coverage)
28 Male 25–34 Medical doctor Bachelor degree – medicine House, contents, car, life, TPD (both within super)
29 Male 35–44 Project manager Master degree House, contents, car, life, TPD (both within super), IP (outside super)
30 Female 45–59 Hairdresser Year 12 Contents, life (within super, does not know coverage)
31 Male 35–44 Dentist Bachelor degree House, contents, car, life, TPD, IP (three within super)
32 Male 45–59 Business owner – Restaurant Bachelor degree House, contents, car, business, life, TPD, IP (three within super)
33 Female 35–44 Business owner – Hairdressing Cert 4 House, contents, car, business, life, TPD, IP (three within super)
34 Male 45–59 Veterinarian - business owner Master degree House, contents, car, business insurance
35 Female 25–34 Lecturer PhD – finance House, contents, car, life, TPD, IP (three within upper)
36 Male 45–59 Business owner Year 12 House, contents, car, business insurance
37 Female 18–24 Bank teller Year 12 Car, contents, life, TPD (both within super, does not know coverages)
38 Male 35–44 Lawyer Master degree House, contents, car, life, TPD, IP (three within super), trauma (outside super)
39 Female 60–69 Pensioner Bachelor degree House, contents, car
40 Male 18–24 Sales assistant Year 12 Car, contents

Interview Participants – Informed participants (financial advisers)

Respondent # Gender Employment Type
1 Male Bank employee
2 Male Bank employee
3 Male Bank employee
4 Male Bank employee
5 Male Private FP firm, owner
6 Male Private FP firm, employee
7 Female Bank employee
8 Male Bank employee
9 Male Bank employee
10 Female Bank employee
11 Female Private FP firm, employee
12 Male Bank employee
13 Male Bank employee
14 Female Private FP firm, employee
15 Male Bank employee
16 Female Bank employee
17 Female Private FP firm, employee
18 Male Bank employee
19 Male Bank employee
20 Female Private FP firm, employee
21 Male Private FP firm, owner
22 Female Bank employee
23 Female Private FP firm, employee
24 Male Private FP firm, employee
25 Female Private FP firm, employee
26 Female Bank employee
27 Male Private FP firm, employee
28 Male Bank employee
29 Male Private FP firm, owner
30 Female Private FP firm, employee

Interview Participants – Consumers: Insurance types and method of holding insurance

Insurance type Ownership within a superannuation fund Ownership outside a superannuation fund Total
Life insurance 18 5 23
TPD insurance 14 4 18
IP insurance 9 5 14
Trauma insurance Not offered within a superannuation fund 6 6
House/building insurance N/A 23, which represents 100% of those who owned a house 23
Contents insurance N/A 31 31
Motor Vehicle insurance N/A 36 36