Accès libre

Application of Process Mining on the Example of an Authorized Passenger Car Service Station in Poland

Agnieszka Bitkowska

Bitkowska, Agnieszka

,

,

Candace Tenbrink

Tenbrink, Candace

et

Aleksandra Piasecka

Piasecka, Aleksandra

21 sept. 2020

Application of Process Mining on the Example of an Authorized Passenger Car Service Station in Poland's Cover Image

Foundations of Management

Édition 12 (2020): Edition 1 (Janvier 2020)

À propos de cet article

Article précédent

Article suivant

Citez

Partagez

Télécharger la couverture

Publié en ligne: 21 sept. 2020

Pages: 125 - 136

DOI: https://doi.org/10.2478/fman-2020-0010

Mots clés
business process, process maturity, process mining, process discovery, after-sales, automotive

© 2020 Agnieszka Bitkowska et al., published by Sciendo

This work is licensed under the Creative Commons Attribution-NonCommercial-NoDerivatives 3.0 License.

Bitkowska, Agnieszka

Warsaw University of Technology, Faculty of ManagementWarsaw, POLAND

Sliż, Piotr

University of Gdansk, Faculty of ManagementSopot, POLAND

Tenbrink, Candace

University of Houston-Downtown, ManagementHouston, UNITED STATES OF AMERICA

Piasecka, Aleksandra

Hamburg, GERMANY

Langue:: Anglais

Périodicité:: 1 fois par an
Sujets de la revue:: Informatique, Informatique d'entreprises, Affaires et économie, Gestion d'entreprise, Comptabilité de gestion, contrôle de finances, calcul des coûts, investissement

RSS Feed de la revue