<abstract xmlns="http://www.w3.org/1999/xhtml">

<p>SMEs have received much recognition as they continue to be the backbone in the development and economic growth of nations. This study intended to investigate how the entrepreneurial orientation moderates the relationship between the utilization of the financial support services and the firm’s performance. This study used Structural Equation Modeling to evaluate the impact of financial support services on SME performance. The sample for this study involved SMEs in Malaysia. The result indicates that financial support services significantly associated with the firms’ performance and entrepreneurial orientation failed to influence significantly the relationship between the usage of the services and the performance. The findings of this study could be useful for the government business support services providers to enhance further the quality of services and will provide an understanding of how effectively the characteristics of SMEs related to entrepreneurial orientation would help increase the effectiveness of the support services.</p>
</abstract>

SMEs have received much recognition as they continue to be the backbone in the development and economic growth of nations. This study intended to investigate how the entrepreneurial orientation moderates the relationship between the utilization of the financial support services and the firm’s performance. This study used Structural Equation Modeling to evaluate the impact of financial support services on SME performance. The sample for this study involved SMEs in Malaysia. The result indicates that financial support services significantly associated with the firms’ performance and entrepreneurial orientation failed to influence significantly the relationship between the usage of the services and the performance. The findings of this study could be useful for the government business support services providers to enhance further the quality of services and will provide an understanding of how effectively the characteristics of SMEs related to entrepreneurial orientation would help increase the effectiveness of the support services.

Usage of Public Financial Support Services, Entrepreneurial Orientation and Sme Performance: the Case of Malaysia

Universiti Teknologi Mara (Sarawak Branch)

Financial Internet Quarterly

This work is licensed under the Creative Commons Attribution-NonCommercial-NoDerivatives 3.0 License.

SMEs have received much recognition as they continue to be the backbone in the development and economic growth of nations. This study intended to investigate...

Usage of Public Financial Support Services, Entrepreneurial Orientation and Sme Performance: the Case of Malaysia

Publié en ligne: 01 janv. 2022

Pages: 12 - 26

Reçu: 19 oct. 2021

Accepté: 28 nov. 2021

DOI: https://doi.org/10.2478/fiqf-2021-0024

Mots clés
entrepreneurial orientation, financial support services, performance, SMEs, SEM-PLS

© 2021 Mohd Nor Hakimin Bin Yusoff et al.

This work is licensed under the Creative Commons Attribution-NonCommercial-NoDerivatives 3.0 License.

Usage of Public Financial Support Services, Entrepreneurial Orientation and Sme Performance: the Case of Malaysia

Publié en ligne: 01 janv. 2022

Pages: 12 - 26

Reçu: 19 oct. 2021

Accepté: 28 nov. 2021

DOI: https://doi.org/10.2478/fiqf-2021-0024

Mots clésentrepreneurial orientation, financial support services, performance, SMEs, SEM-PLS

© 2021 Mohd Nor Hakimin Bin Yusoff et al.

This work is licensed under the Creative Commons Attribution-NonCommercial-NoDerivatives 3.0 License.

Mots clés
entrepreneurial orientation, financial support services, performance, SMEs, SEM-PLS