1. bookVolume 59 (2021): Edition 4 (December 2021)
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2217-3668
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Employees’ Satisfaction with Supervisor Communication and Personal Feedback

Publié en ligne: 09 May 2022
Volume & Edition: Volume 59 (2021) - Edition 4 (December 2021)
Pages: 535 - 554
Reçu: 31 Mar 2020
Accepté: 18 Oct 2021
Détails du magazine
License
Format
Magazine
eISSN
2217-3668
Première parution
15 Apr 2014
Périodicité
4 fois par an
Langues
Anglais
Abstract

The subject of the research in this paper was the examination of satisfaction with the internal communication dimensions that have the strongest correlations with job satisfaction, which are: supervisor communication and personal feedback. Therefore, if employees are satisfied with these communication dimensions, their job satisfaction will be at a satisfactory level. The goal of the research was to determine satisfaction with the observed communication dimensions based on the employees’ attitudes. Managers’ and non-managerial employees’ attitudes towards the observed communication dimensions are presented, also. On the sample of 72 respondents, using descriptive statistics, the results have shown that the employees are not satisfied with the observed dimensions, also, the non-managerial employees are less satisfied than the managerial ones. The results are useful since they provide a description of the observed dimensions and findings of the previous studies, especially the ones which investigated the relationship between satisfaction with the observed communication dimensions and job satisfaction. The results may be useful for (Serbian) managers in the process of managing the observed communication dimensions. The sample size limits the generalizability of the result.

Keywords

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