Analysis of Reasons for Non-Compliance Using the Quality Management Method. Case Study

Companies should constantly seek the causes and sources of irregularities. For this purpose, known and widely used quality management methods and tools should be used. Thanks to them, organizations will be able to identify key irregularities and then seek solutions for correction and improvement. Achieving high reliability of products, companies are able to fully meet their consumers’ needs. The paper explains the basic concepts related to quality. However, the most important issue is to present an example of solution using the Poka Yoke method, for an electronics company. The company specializes in the production and development of electronic and electromechanical components, for industries of different categories: household appliances, energy, automotive. The presented solution for improvement concerns modernization of workstations.