1. bookVolume 9 (2020): Edition 1 (December 2020)
Détails du magazine
License
Format
Magazine
eISSN
1805-9767
Première parution
08 Oct 2013
Périodicité
2 fois par an
Langues
Anglais
access type Accès libre

Videoconferencing and Virtual Worlds in Tourism Language Education – Practical Evaluation of the Systematic Approach in the Czech Context

Publié en ligne: 10 Apr 2022
Volume & Edition: Volume 9 (2020) - Edition 1 (December 2020)
Pages: 1 - 21
Accepté: 25 Nov 2021
Détails du magazine
License
Format
Magazine
eISSN
1805-9767
Première parution
08 Oct 2013
Périodicité
2 fois par an
Langues
Anglais
Abstract

Language learning in tourism is increasingly embracing digital technologies for both synchronous and asynchronous content delivery and interaction. Blended learning combining online and traditional face-to-face forms as well as immersive forms such as 3D virtual worlds, where participants may travel as they learn from the comfort of their sofa, offer promising benefits, namely in times of pandemic and other turbulent events. Involving culturally and geographically distant tutors in the learning process may increase learners’ motivation as well as satisfaction, provided that the course curricula and lesson plans utilize the potential by appropriate selection of activities. Despite all the potential benefits, however, troubles caused by the increased complexity of digitally enhanced courses may ruin learners’ experience. The paper provides a conceptual basis for a systemic approach in planning, creating, and delivering courses, considering both technical and psychological aspects, which may assist in the prevention or mitigation of the challenges. To provide a relevant context, presentations of several language schools are briefly examined. The study of changes in their presentations between 2014 and 2021, in the light of web search trends, provides an additional glimpse into the evolution of the adoption and perception of relevant forms of education and technologies, further supporting the necessity of a systematic approach. Experience from three separate projects implementing innovative language courses collected both qualitatively and quantitatively via questionnaires is summarized, pointing out both successes and challenges.

Keywords

JEL Classification

Adeyinka-Ojo, S., Lee, S., Abdullah, S. & Teo, J. (2020). Hospitality and tourism education in an emerging digital economy. Worldwide Hospitality and Tourism Themes, 12(2), 113-125. DOI: 10.1108/WHATT-12-2019-0075.10.1108/WHATT-12-2019-0075 Search in Google Scholar

Airola, E., Rasi, P., & Outila, M. (2020). Older people as users and non-users of a video conferencing service for promoting social connectedness and well-being--a case study from Finnish Lapland. Educational Gerontology, 46(5), 258–269.10.1080/03601277.2020.1743008 Search in Google Scholar

Akimova, O., Bobyreva, N., Palutina, O., & Pomortseva, N. (2015). Distance Language Education. Procedia-Social and Behavioral Sciences, 199, 348–356.10.1016/j.sbspro.2015.07.558 Search in Google Scholar

Al-Khatib, M. (2005). English in the workplace: An analysis of the communication needs of tourism and banking personnel. Asian EFL Journal, 7(2), 174–194. Search in Google Scholar

Alresheed, S., Raiker, A., & Carmichael, P. (2017). Integrating computer-assisted language learning in Saudi schools: A change model. In Handbook on digital learning for K-12 schools (pp. 369–380). Springer.10.1007/978-3-319-33808-8_22 Search in Google Scholar

Alzahrani, A. A. (2019). The effect of distance learning delivery methods on student performance and perception. International Journal for Research in Education, 43(1), 293–317. Search in Google Scholar

Benitt, N. (2019). Campus Meets Classroom: Video Conferencing and Reflective Practice in Language Teacher Education. European Journal of Applied Linguistics and TEFL, 8(2), 121–139. Search in Google Scholar

Blindside Networks (2020). BigBluebutton - project website, Retrieved from http://bigbluebutton.org/. Search in Google Scholar

Chang, V. (2016). Review and discussion: E-learning for academia and industry. International Journal of Information Management, 36(3), 476-485, DOI: 10.1016/j.ijinfomgt.2015.12.007.10.1016/j.ijinfomgt.2015.12.007 Search in Google Scholar

Di Pierro, M. (2020). Web2py Web Framework - project website. Retrieved from http://web2py.com/. Search in Google Scholar

dos Santos Nunes, E. P., Tori, R., Kenski, V. M., & others. (2012). A Model of Assessment of Knowledge Acquisition in Three-Dimensional Learning Virtual Environments. 2012 14th Symposium on Virtual and Augmented Reality, 237–245.10.1109/SVR.2012.21 Search in Google Scholar

Fandiño, F. G. E., & Velandia, A. J. S. (2020). How an online tutor motivates E-learning English. Heliyon, 6(8), e04630.10.1016/j.heliyon.2020.e04630741583632793837 Search in Google Scholar

Garrison, D.R., & Kanuka, H. (2004). Blended learning: Uncovering its transformative potential in higher education. The Internet and Higher Education. 7(2), 95–105.10.1016/j.iheduc.2004.02.001 Search in Google Scholar

Ghany, S. Y. A., & Latif, M. M. A. (2012). English language preparation of tourism and hospitality undergraduates in Egypt: Does it meet their future workplace requirements? Journal of Hospitality, Leisure, Sport \& Tourism Education, 11(2), 93–100.10.1016/j.jhlste.2012.05.001 Search in Google Scholar

Gruson, B., & Barnes, F. (2012). What Is the Impact of Video Conferencing on the Teaching and Learning of a Foreign Language in Primary Education?. European Association for Computer-Assisted Language Learning (EUROCALL).10.4995/eurocall.2012.16051 Search in Google Scholar

Hampel, R., & Stickler, U. (2012). The use of videoconferencing to support multimodal interaction in an online language classroom. ReCALL, 24(2), 116–137.10.1017/S095834401200002X Search in Google Scholar

Huang, Y.-Ch. et al. (2013). Experiencing student learning and tourism training in a 3D virtual world: An exploratory study. Journal of Hospitality, Leisure, Sport & Tourism Education, 13, 190-201, DOI: 10.1016/j.jhlste.2013.09.007.10.1016/j.jhlste.2013.09.007 Search in Google Scholar

Hubackova, S. et al. (2011). Blended Learning in a Foreign Language Teaching. Procedia - Social and Behavioral Sciences. 28, 281–285.10.1016/j.sbspro.2011.11.054 Search in Google Scholar

Hypergrid.org: Metropolis website. Retrieved from https://hypergrid.org/metropolis/wiki/en/index.php?title=Hauptseite. Search in Google Scholar

Kacetl, J., & Fiserova, M. (2016). Online Video Clips in Foreign Language Teaching. Business Challenges in the Changing Economic Landscape, Vol. 2, 355–364.10.1007/978-3-319-22593-7_26 Search in Google Scholar

Kacetl, J., & Frydrychova-Klimova, B. (2014). English vocabulary in video clips on travel and tourism. Procedia-Social and Behavioral Sciences, 182, 364–368. Search in Google Scholar

Kakoty, S., Lal, M., & Sarma, S. K. (2011). E-learning as a research area: an analytical approach. E-Learning, 2(9).10.14569/IJACSA.2011.020923 Search in Google Scholar

Karl-Ellis et al. (2020). WebcamStudio for GNU/Linux. Retrieved from https://sourceforge.net/projects/webcamstudio/. Search in Google Scholar

Kelm, O.R. (1992) The Use of Synchronous Computer Networks in Second Language Instruc-tion: A Preliminary Report. Foreign Language Annals, 25(5), 441–454.10.1111/j.1944-9720.1992.tb01127.x Search in Google Scholar

Kissau, S. (2012). Perceptions of self-efficacy for two types of second language methods instruction. Computer Assisted Language Learning, 25(4), 295–317.10.1080/09588221.2011.587436 Search in Google Scholar

Kohoutová, K. (2020). Individuální výuka angličtiny přes videokonference skype (Individual English lessons via skype videoconferencing), Retrieved from http://www.jazykova-skola-online.cz/individualni-vyuka-anglictiny-a-nemciny-pres-skype.php. Search in Google Scholar

LAMPA Systems s.r.o. (2014). LAMPA - Learning and teaching on-line. Retrieved from http://www.mylampa.org/. Search in Google Scholar

LAMPA Systems s.r.o. (2021). LAMPA - Lesson & Activity Management, Planning & Access. Retrieved from https://www.mylampa.com/. Search in Google Scholar

Lange, J. (2021). Platform stabilization: an autoethnographic exploration of the multiple relations and role of data behind the interface of online tutoring software. Critical Studies in Education, 62(1), 82–96.10.1080/17508487.2020.1786708 Search in Google Scholar

Lee, P. C. (2017). Training and Development Trends in the Hospitality Industry-Evidence from Hospitality Management Journals. J. Tourism Res. Hospitality, 6(2). DOI: 10.4172/2324-8807.1000164.10.4172/2324-8807.1000164 Search in Google Scholar

Leslie, D., & Russell, H. (2006). The importance of foreign language skills in the tourism sector: A comparative study of student perceptions in the UK and continental Europe. Tourism Management, 27(6), 1397–1407.10.1016/j.tourman.2005.12.016 Search in Google Scholar

Lu, R. et al. (2014). Impact of Videoconference with Native English Speakers on Chinese EFL Learners’ Oral Competence and Self-Confidence. Open Journal of Social Sciences, 2(2), 54–60.10.4236/jss.2014.22008 Search in Google Scholar

Matlakala, M.C. et al. (2013). Video conference teaching at an Open Distance Learning (ODL) university in South Africa: Analysis of benefits and drawbacks. African Journal for Physical Health Education, Recreation and Dance: The transitional phase of pedagogy in higher education: Supplement 2, 19, 22–31. Search in Google Scholar

Moore, M. G., & Kearsley, G. (2011). Distance education: A systems view of online learning. Cengage Learning. Search in Google Scholar

Moore, M.G., & Kearsley, G. (2004). Distance Education: A Systems View. Wadsworth Publishing, Belmont, CA. Search in Google Scholar

Mossberger, K. et al. (2007). Digital Citizenship: The Internet, Society, and Participation. The MIT Press, Bellingham, Wash.10.7551/mitpress/7428.001.0001 Search in Google Scholar

Nakatsuhara, F., Inoue, C., Berry, V., & Galaczi, E. (2017). Exploring the use of video-conferencing technology in the assessment of spoken language: A mixed-methods study. Language Assessment Quarterly, 14(1), 1–18.10.1080/15434303.2016.1263637 Search in Google Scholar

OpenSimulator (2020). OpenSimulator website. Retrieved from http://opensimulator.org/wiki/Main_Page. Search in Google Scholar

Osgrid Inc. (2020). Osgrid website. Retrieved from https://www.osgrid.org/. Search in Google Scholar

POLYGLOT jazyková škola s.r.o. (2014). Polyglot.cz - Skype kurzy (Polyglot.cz - Skype courses). Retrieved from https://www.polyglot.cz/cs/jazykova-skola/skype-kurzy/. Search in Google Scholar

Rani, M., Nayak, R., & Vyas, O. P. (2015). An ontology-based adaptive personalized e-learning system, assisted by software agents on cloud storage. Knowledge-Based Systems, 90, 33-48.10.1016/j.knosys.2015.10.002 Search in Google Scholar

Roed, J. (2003). Language Learner Behaviour in a Virtual Environment. Computer Assisted Language Learning, 16(2–3), 155–172.10.1076/call.16.2.155.15880 Search in Google Scholar

Schmid, E.C. (2010). Developing competencies for using the interactive whiteboard to implement communicative language teaching in the English as a Foreign Language classroom. Technology, Pedagogy and Education, 19(2), 159–172.10.1080/1475939X.2010.491218 Search in Google Scholar

SPĚVÁČEK jazyková škola s.r.o. (2014). Spěváček - Skype Learning. Retrieved from http://www.kurzy-spevacek.info/e-learning/skype-learning/. Search in Google Scholar

SPĚVÁČEK jazyková škola s.r.o. (2021a). Spěváček – Online výuka. Retrieved from https://www.jazykovka.info/online-vyuka/. Search in Google Scholar

SPĚVÁČEK jazyková škola s.r.o. (2021b). Spěváček - Blended Learning. Retrieved from https://www.jazykovka.info/firemni-jazykove-kurzy/blended-learning/. Search in Google Scholar

Strietska-Ilina, O.; Tessaring, M. (eds.) (2005). Trends and skill need in Tourism. Cedefop Panorama series; 115, Luxembourg: Office for Official Publications of the European Communities Search in Google Scholar

Tafazoli, D., & Golshan, N. (2014). Review of computer-assisted language learning: History, merits and barriers. International Journal of Language and Linguistics, 2(5–1), 32–38. Search in Google Scholar

Truong, H. M. (2016). Integrating learning styles and adaptive e-learning system: Current developments, problems and opportunities. Comput. Hum. Behav., 55, 1185-1193.10.1016/j.chb.2015.02.014 Search in Google Scholar

Universidade Federal do Rio Grande do Sul (2020). Mconf - project website. Retrieved from http://mconf.org/m/. Search in Google Scholar

Vodáková, J. (2020). Obecné cíle základního vzdělávání (General objectives of basic education). Retrieved from http://www.zkola.cz/zkedu/rodiceaverejnost/vybirameskolu/zakladniskoly/28223.aspx. Search in Google Scholar

WANGLE SCHOOL s.r.o. (2014), Wangle School - On–line jazykové lekce. Retrieved from http://www.wangleschool.cz/on-line-jazykove-lekce. Search in Google Scholar

WANGLE SCHOOL s.r.o. (2021), Wangle School - Jazyková škola – Litoměřice. Retrieved from http://www.wangleschool.cz. Search in Google Scholar

Wu, W.-C.V. et al. (2012). Promotion of EFL Student Motivation, Confidence, and Satisfaction Via a Learning Spiral, Peer-Scaffolding, and CMC. International Journal of Computer-Assisted Language Learning and Teaching, 2(3), 54–75.10.4018/ijcallt.2012070104 Search in Google Scholar

Yang, Y.-F., & Kuo, N.-C. (2020). New teaching strategies from student teachers’ pedagogical conceptual change in CALL. System, 90, 102218.10.1016/j.system.2020.102218 Search in Google Scholar

Zahedpisheh, N., Bakar, A., Zulqarnain, B., & Saffari, N. (2017). English for Tourism and Hospitality Purposes (ETP). English Language Teaching, 10(9), 86–94.10.5539/elt.v10n9p86 Search in Google Scholar

Zejda, D., & Canoy, E. (2014). Videoconferencing and Virtual Reality in the Context of Language Education. International Journal for Talent Development and Creativity, 2(2), 175–186. Search in Google Scholar

Zejda, D., & Canoy, E. (2015). Videoconferencing and Virtual Reality in the Context of Language Education. International Journal for Talent Development and Creativity, 175. Search in Google Scholar

Zelenka, J. (2005). Distance learning for professional education in tourism. Trends and Skill Needs in Tourism, 112. Retrieved from https://cendoc.esan.edu.pe/fulltext/e-documents/SkillTourism.pdf#page=116. Search in Google Scholar

Zimmermann, H. (1980). OSI reference model-the ISO model of architecture for open systems interconnection. IEEE Transactions on communications, 28(4), 425-432.10.1109/TCOM.1980.1094702 Search in Google Scholar

Articles recommandés par Trend MD

Planifiez votre conférence à distance avec Sciendo