Accès libre

Consistency of Quality Management in Slovenian Organizations

À propos de cet article

Citez

1. AJPES – Agency of the Republic of Slovenia for public legal records and related services (2015). Information on Business of Enterprises in the Republic of Slovenia in the Year 2011, AJPES, Ljubljana.Search in Google Scholar

2. Akdere, M. (2011), “An analysis of decision-making process in organizations: Implications for quality management and systematic practice”, Total Quality Management & Business Excellence, Vol. 22, No. 12, pp. 1317-1330.10.1080/14783363.2011.625180Open DOISearch in Google Scholar

3. Alič, M. (2014), “Impact of ISO 9001 certification cancellation on business performance: a case study in Slovenian organisations”, Total Quality Management & Business Excellence, Vol. 25, No. 7/8, pp. 790-811.10.1080/14783363.2014.906107Search in Google Scholar

4. Asif, M., deBrujin, E. J., Fisscher, O. A. M., Searcy, C. (2010), “Meta management of integration of management system”, The TQM Journal, Vol. 22, No. 6, pp. 570-582.10.1108/17542731011085285Search in Google Scholar

5. Bell, M., Omachou, V. (2011), “Quality system implementation process for business success”, International Journal of Quality & Reliability Management, Vol. 28, No. 7, pp. 732-734.10.1108/02656711111150814Search in Google Scholar

6. Brown, A. (2013), “Quality: where we come from and what can we expect”, The TQM Journal, Vol. 25, No. 6, pp. 585-596.10.1108/TQM-04-2013-0045Search in Google Scholar

7. Conti, T. (2010), “System thinking in quality management”, The TQM Journal, Vol. 22, No. 4, pp.352-368.10.1108/17542731011053280Search in Google Scholar

8. Doeleman, H.J., ten Have, S., Ahaus, K. (2012), “The moderating role of leadership in the relationship between management control and business excellence”, Total Quality Management & Business Excellence, Vol. 23, No. 5-6, pp. 591-611.10.1080/14783363.2012.669935Search in Google Scholar

9. Dong-Yung, K., Kumar, V., Kumar, U. (2012), “Relationship between quality management practices and innovation”, Journal of Operations Management, Vol. 30, No. 4, pp. 295-315.10.1016/j.jom.2012.02.003Open DOISearch in Google Scholar

10. Elg, M., Gremyr, I., Hellstöm, A., Witell, L. (2011), “The role of quality managers in contemporary organisations”, Total Quality Management & Business Excellence, Vol. 22, No. 8, pp. 795-806.10.1080/14783363.2011.593899Search in Google Scholar

11. Karapetrović, S., Casadesus, M. (2009), “Implementing environmental with other standardized management system: scope, sequence time and integration”, Journal of Cleaner production, Vol. 17, No. 5, pp. 533-540.10.1016/j.jclepro.2008.09.006Open DOISearch in Google Scholar

12. Kaynak, H. (2003), “The relationship between total quality management practice and their effects on firm performance”, Journal of Operations Management, Vol. 21, No. 4, pp. 405-435.10.1016/S0272-6963(03)00004-4Open DOISearch in Google Scholar

13. Larsson, J., Vinberg, S. (2010), “Leadership behaviour in successful organisations: Universal or situation- dependent?”, Total Quality Management & Business Excellence, Vol. 21, No. 3, pp. 317-336.10.1080/14783360903561779Open DOISearch in Google Scholar

14. Liebesman, S. (2008), “Down with silos”, Quality Progress, Vol. 41, No. 9, pp. 64-67.Search in Google Scholar

15. Martinez-Costa, M., Choi, T. Y., Martinez, J. A., Martinez-Lorente, A. R. (2009), “ISO9000/1994, ISO 9000/2000 and TQM: The performance debate revisited”, Journal of Operations Management, Vol. 27, No. 6, pp. 495-511.10.1016/j.jom.2009.04.002Search in Google Scholar

16. Nair, A. (2006), “Meta-analysis of the relationship between quality management practice and firm performance – implication for quality management theory development”, Journal of Operations Management, Vol. 24, No. 6, pp. 948-975.10.1016/j.jom.2005.11.005Open DOISearch in Google Scholar

17. Prajogo, D., Sohal, A. (2003), “The relationship between TQM practice quality performance and innovation performance: An empirical examination”, International Journal of Quality & Reliability Management, Vol. 20, No. 8, pp.901-918.10.1108/02656710310493625Search in Google Scholar

18. Saizarbitoria, I. H. (2006), “How quality management models influence company results. Conclusion of an empirical study based on the delphi metod”, Total Quality Management, Vol. 17, No. 6, pp. 775-794.10.1080/09593960600597768Open DOISearch in Google Scholar

19. Singh, P. J., Power, D., Choung, S. C. (2011), “A resource dependence theory perspective of ISO 9000 managing organizational environment”, Journal of Operations Management, Vol. 29, No. 1-2, pp. 49-64.10.1016/j.jom.2010.04.002Search in Google Scholar

20. Slovenski inštitut za standardizacijo (2009). SIST EN ISO 9004:2009, Vodenje za trajno uspešnost organizacije – Pristop z vodenjem kakovosti (ISO 9004:2009) (Managing for the sustained success of an organization – A quality management approach), Ljubljana, Slovenia.Search in Google Scholar

21. Sommerhoff, B. (2012), Entwicklung eines Transformationskonzept für den Beruf Qualitätsmanager, Shaker Verlag, Aachen, Germany.Search in Google Scholar

22. Sommerhoff, B. (2013), “Transformation of the quality manager”, in Lekič, Z., Benčina, J., Germ, M., Trampuž, M., Kiauta, M., Žargi, G. (Eds), The Answer is Quality – From Vision to Sustainable Results, Slovensko združenje za kakovost in odličnost, Ljubljana, Slovenia, pp. 6.Search in Google Scholar

23. Werner, T., Weckenmann, A. (2012), “Sustainable quality assurance by assuring competence of employees”, Measurement: Journal of the International Measurement Confederation, Vol. 45, No. 6, pp. 1534-1539.10.1016/j.measurement.2012.02.025Open DOISearch in Google Scholar

24. Yeung, A. C. I., Cheng, T. C. E., Lai, K. (2006), “An operational and institutional perspective on total quality management”, Production and Operations Management, Vol. 15, No. 1, pp. 156-170.Search in Google Scholar

25. Zelnik, M., Maletič, M., Maletič, D., Gomišček, B. (2012), “Quality management systems as a link between management and employees”, Total Quality Management & Business Excellence, Vol. 23, No. 1, pp. 45-62.10.1080/14783363.2011.637781Search in Google Scholar

26. Zhang, D., Linderman, K., Schroeder, R.G. (2012), “The moderating role of contextual factors on quality management practices”, Journal of Operations Management, Vol. 30, No. 1-2, pp. 12-23.10.1016/j.jom.2011.05.001Search in Google Scholar