[Ali, N., Jusoff, K., Ali, S., Mokhtar, N., & Salamat, A. S. A. (2009). The Factors Influencing Students’ Performance at Universiti Teknologi MARA Kedah, Malaysia’. Management Science and Engineering, .(4), 81–90. https://doi.org/10.3968/j.mse.1913035X20090304.010]Search in Google Scholar
[Baum, C. L. (2003). Does Early Maternal Employment Harm Child Development? An Analysis of the Potential Benefits of Leave Taking. Journal of Labor Economics, 21(2), 409–448. https://doi.org/10.1086/345563]Search in Google Scholar
[Bhakuni, R. S. (2010). Elton Mayo’s Theory of Human Relation. International Journal of Research in Commerce, IT, Engineering and Social Sciences (IJRCIESS), .(7), 9–14. https://gejournal.net/index.php/IJRCIESS/article/view/472]Search in Google Scholar
[Biggs, J. (2001). The reflective institution: Assuring and enhancing the quality of teaching and learning. Higher Education, 41, 221–238. https://doi.org/10.1023/A:1004181331049]Search in Google Scholar
[Bobby, C. (2014). The ABCs of Building Quality Cultures for Education in a Global World. In International Conference on Quality Assurance, Bangkok, Thailand.]Search in Google Scholar
[Bogue, E. G. (2002). Quality assurance in higher education: The evolution of systems and design ideals. New Directions for Institutional Research, 1998(99), 7–18. https://doi.org/10.1002/ir.9901]Search in Google Scholar
[Bok, D. (2009). Our Underachieving Colleges: A Candid Look at How Much Students Learn and Why They Should Be Learning More. Princeton University Press. https://doi.org/10.2307/j.ctvcm4jc0]Search in Google Scholar
[Bruce, K. & Nyland, C. (2011). Elton Mayo and the Deification of Human Relations. Organization Studies, 32(3), 383–405. https://doi.org/10.1177/0170840610397478]Search in Google Scholar
[Bush, T. (2007). Education Leadership and Management: Theory, policy, and practice. South African Journal of Education, 27(3), 391–406. https://files.eric.ed.gov/fulltext/EJ1150205.pdf]Search in Google Scholar
[Campbell, C., & Rozsnyai, C. (2002). Quality assurance and the development of course programmes. Bucharest: UNESCO – CEPES. ISBN 92-9069-17l-3. https://api.semanticscholar.org/CorpusID:168251087]Search in Google Scholar
[Cheng, Y., & Tam, W. (1997). Multi-models of quality in education. Quality Assurance in Education, .(1), 22–31. https://doi.org/10.1108/09684889710156558]Search in Google Scholar
[Cooley, S. (2016). Human Relations Theory of Organizations. In Farazmand, A. (Ed.), Global Encyclopedia of Public Administration, Public Policy, and Governance. Cham: Springer. https://doi.org/10.1007/978-3-319-31816-5_2998-1]Search in Google Scholar
[Creswell, J. W. (2012). Educational Research: Planning, Conducting, and Evaluating Quantitative and Qualitative Research, 4th ed. Pearson. ISBN 9780131367395.]Search in Google Scholar
[Díaz, C., González, G., Jara-Ramírez, L. I., & Muñoz-Parra, J. A. (2018). Validation of a Classroom Management Questionnaire for pre and Inservice Teachers of English. Revista Colombiana de Educación, 75, 263–285. https://www.researchgate.net/publication/326004155_Validation_of_a_Classroom_Management_Questionnaire_for_pre_and_Inservice_Teachers_of_English]Search in Google Scholar
[Ebimiere, A.-O., Uloaku, N. J., & Onyekachi, N. E. (2020). Classroom Management and Students’ Academic Performance in Public Secondary Schools in Rivers State. International Journal of Educational Research and Management Technology. 5(3), 63–101. https://casirmediapublishing.com/wp-content/uploads/2021/02/Page-63-101-2020-5083.pdf]Search in Google Scholar
[Gallup. (2023). Gallup’s Employee Engagement Survey: Ask the Right Questions With the Q12® Survey. https://www.gallup.com/q12/]Search in Google Scholar
[Harvey, L., & Green, D. (1993). Defining quality. Assessment & Evaluation in Higher Education, 18(1), 9–34. https://doi.org/10.1080/0260293930180102]Search in Google Scholar
[Harvey, L., & Knight, P. T. (1996). Transforming Higher Education. London, UK: Society for Research into Higher Education & Open University Press. ISBN-0-335-19589-X. https://www.qualityresearchinternational.com/Harvey%20papers/Harvey%20and%20Knight%201996%20Transforming%20Higher%20Education%20ED418640.pdf]Search in Google Scholar
[Haworth, J. G., & Conrad, C. F. (1997). Emblems of Quality in Higher Education: Developing and Sustaining High-Quality Programs. Needham Heights, Massachusetts: Allyn & Bacon. ISBN 0-205-19546-6.]Search in Google Scholar
[Houlihan, F. (2020). Autocratic, Democratic and Laissez-Faire Leadership Styles: Is there a link between these Leadership Styles and Absenteeism/Withdrawal Amongst Millennials? Masters thesis, Dublin: National College of Ireland. https://norma.ncirl.ie/4843/]Search in Google Scholar
[Iacovidou, M., Gibbs, P., & Zopiatis, A. (2009). An Exploratory Use of the Stakeholder Approach to Defining and Measuring Quality: The Case of a Cypriot Higher Education Institution. Quality in Higher Education, 15(2), 147–165. https://doi.org/10.1080/13538320902995774]Search in Google Scholar
[Kumpulainen, K., Kajamaa, A., & Rajala, A. (2018). Understanding educational change: Agency-structure dynamics in a novel design and making environment. Digital Education Review. https://doi.org/10.1344/der.2018.33.26-38]Search in Google Scholar
[Likert, R. (1947). Kurt Lewin: A Pioneer in Human Relations Research. Human Relations, .(1), 131–140. https://doi.org/10.1177/001872674700100109]Search in Google Scholar
[Luxton, A. (2005). Quality Management in Higher Education. All Books. Book1. http://digitalcommons.andrews.edu/books/1]Search in Google Scholar
[Nestour, A. L., Moscoviz, L., & Sandefur, J. (2022). The Long-Run Decline of Education Quality in the Developing World. CGD Working Paper 608. Washington, DC: Center for Global Development. https://www.cgdev.org/publication/long-run-decline-education-quality-developing-world]Search in Google Scholar
[NUC. (2019). Nigerian University System Statistical Digest. National Universities Commission. ISSN 2659-1251. https://nuc.edu.ng/wp-content/uploads/2019/10/2018%20Statistical%20Digest%20Full%20version.pdf]Search in Google Scholar
[OECD, (2008). TALIS – The Teaching and Learning International Survey. Paris: OECD. https://www.oecd.org/education/talis]Search in Google Scholar
[Ohanyelu, C. N. (2021). Augmentation of Students’ Academic Performance in Mathematics Through Classroom Management Practices in Nigeria. Acta Prosperitatis, 2021(12), 103–118. https://doi.org/10.37804/1691-6077-2021-12-103-118]Search in Google Scholar
[Ohanyelu, C. N. (2023). The University Education Quality Improvement Model (UEQIModel): A 21st Century Design for University Education Quality Improvement in Developing Countries. Acta Prosperitatis, Sciendo, 14(1), 144–154. https://doi.org/10.37804/1691-6077-2023-14-144-154]Search in Google Scholar
[Srikanthan, G., & Dalrymple, J. (2003). Developing alternative perspectives for quality in higher education. International Journal of Educational Management, 17(3), 126–136. https://doi.org/10.1108/09513540310467804]Search in Google Scholar
[Thom-Otuya, B. E. N., & Inko-Tariah, D. C. (2016). Quality education for national development: The Nigerian experience. African Educational Research Journal, .(3), 101–108. https://eric.ed.gov/?id=EJ1216176]Search in Google Scholar
[UNESCO. (2013). The Global Learning Crisis: Why Every Child Deserves a Quality Education. https://unesdoc.unesco.org/ark:/48223/pf0000223826]Search in Google Scholar
[Welzant, H., Schindler, L., Puls-Elvidge, S., & Crawford, L. (2015). Definitions of Quality in Higher Education: A synthesis of literature. Higher Learning Research Communications, .(3), 3–13. https://doi.org/10.18870/hlrc.v5i3.244]Search in Google Scholar
[World Bank. (2018). LEARNING to Realize Education’s Promise. https://www.worldbank.org/en/publication/wdr2018]Search in Google Scholar