Accès libre

Determinants of Gratuity Size in the Czech Republic: Evidence from Four Inexpensive Restaurants in Brno

À propos de cet article

Citez

AZAR, O. H. (2007a). The Social Norm of Tipping: A Review. Journal of Applied Social Psychology. 37(2), pp. 380-402.10.1111/j.0021-9029.2007.00165.xSearch in Google Scholar

AZAR, O. H. (2007b). Do People Tip Strategically, to Improve Future Service? Theory and Evidence. Canadian Journal of Economics/Revue Canadienne d’économique. 40(2), pp. 515-27.10.1111/j.1365-2966.2007.00419.xSearch in Google Scholar

AZAR, O. H. (2009). Incentives and Service Quality in the Restaurant Industry: The Tipping-service Puzzle. Applied Economics. 41(15), pp. 1917-27.10.1080/00036840601131813Search in Google Scholar

AZAR, O. H. (2010a). Tipping Motivations and Behavior in the US and Israel. Journal of Applied Social Psychology. 40(2), pp. 421-57.10.1111/j.1559-1816.2009.00581.xSearch in Google Scholar

AZAR, O. H. (2010b). Do People Tip Because of Psychological or Strategic Motivations? An Empirical Analysis of Restaurant Tipping. Applied Economics. 42(23), pp. 3039-44.10.1080/00036840801964831Search in Google Scholar

BODVARSSON, Ö. B., and GIBSON, W. A. (1994). Gratuities and Customer Appraisal of Service: Evidence from Minnesota Restaurants. The Journal of Socio- Economics. 23(3), pp. 287-302.10.1016/1053-5357(94)90005-1Search in Google Scholar

BODVARSSON, Ö. B., and GIBSON, W. A. (1997). Economics and Restaurant Gratuities: Determining Tip Rates. American Journal of Economics and Sociology. 56(2), pp. 187-203.10.1111/j.1536-7150.1997.tb03460.xSearch in Google Scholar

BODVARSSON, Ö. B., and GIBSON, W. A. (1999). An Economic Approach to Tips and Service Quality: Results of a Survey. The Social Science Journal. 36(1), pp. 137-47.10.1016/S0362-3319(99)80009-3Search in Google Scholar

BODVARSSON, Ö. B., LUKSETICH, W. A., and MCDERMOTT, S. (2003). Why Do Diners Tip: Rule-of-Thumb or Valuation of Service? Applied Economics. 35(15), pp. 1659-65.Search in Google Scholar

CONLIN, M., LYNN, M., and O’DONOGHUE, T. (2003). The Norm of Restaurant Tipping. Journal of Economic Behavior & Organization. 52(3), pp. 297-321.10.1016/S0167-2681(03)00030-1Search in Google Scholar

FREEMAN, S., WALKER, M. R., BORDEN, R., and LATANÉ, B. (1975). Diffusion of Responsibility and Restaurant Tipping: Cheaper by the Bunch. Personality and Social Psychology Bulletin. 1(4), pp. 584-87.10.1177/014616727500100407Search in Google Scholar

GREEN, L., MYERSON, J., and SCHNEIDER, R. (2003). Is There a Magnitude Effect in Tipping? Psychonomic Bulletin & Review. 10(2), pp. 381-86.Search in Google Scholar

HARRIS, M. B. (1995). Waiters, Customers, and Service: Some Tips About Tipping. Journal of Applied Social Psychology. 25(8), pp. 725-44.10.1111/j.1559-1816.1995.tb01771.xSearch in Google Scholar

HORNIK, J. (1992). Tactile Stimulation and Consumer Response. Journal of Consumer Research. 19(3), pp. 449-58.10.1086/209314Search in Google Scholar

KAHNEMAN, D., KNETSCH, J. L., and THALER, R. (1986). Fairness as a Constraint on Profit Seeking: Entitlements in the Market. The American Economic Review. 76(4), pp. 728-41.Search in Google Scholar

LYNN, M. (2003). Restaurant Tips and Service Quality: A Weak Relationship or Just Weak Measurement. International Journal of Hospitality Management. 22(3), pp. 321-25.10.1016/S0278-4319(03)00048-3Search in Google Scholar

LYNN, M. (2006). Tipping in Restaurants and Around the Globe: An Interdisciplinary Review. In Handbook of Contemporary Behavioral Economics: Foundations and Developments, edited by M. Altman, pp. 626-43. M. E. Sharpe Publishers.Search in Google Scholar

LYNN, M. (2009). Determinants and Consequences of Female Attractiveness and Sexiness: Realistic Tests with Restaurant Waitresses. Archives of Sexual Behavior. 38(5), pp. 737-45.10.1007/s10508-008-9379-0Search in Google Scholar

LYNN, M., and GRASSMAN, A. (1990). Restaurant Tipping: An Examination of Three ‘Rational’explanations. Journal of Economic Psychology. 11(2), pp. 169-81.10.1016/0167-4870(90)90002-QSearch in Google Scholar

LYNN, M., and LATANÉ, B. (1984). The Psychology of Restaurant Tipping. Journal of Applied Social Psychology. 14(6), pp. 549-61.10.1111/j.1559-1816.1984.tb02259.xSearch in Google Scholar

LYNN, M., and LYNN, A. (2004). National Values and Tipping Customs: A Replication and Extension. Journal of Hospitality & Tourism Research. 28(3), pp. 356-64.10.1177/1096348003256605Search in Google Scholar

LYNN, M., and MCCALL, M. (2000). Gratitude and Gratuity: A Meta-Analysis of Research on the Service-Tipping Relationship. The Journal of Socio-Economics. 29(2), pp. 203-14.10.1016/S1053-5357(00)00062-7Search in Google Scholar

LYNN, M., and SIMONS, T. (2000). Predictors of Male and Female Servers’ Average Tip Earnings1. Journal of Applied Social Psychology. 30(2), pp. 241-52.10.1111/j.1559-1816.2000.tb02314.xSearch in Google Scholar

LYNN, M., and STURMAN, M. C. (2003). It’s Simpler Than It Seems: An Alternative Explanation for the Magnitude Effect in Tipping. International Journal of Hospitality Management. 22(1), pp. 103-10.10.1016/S0278-4319(02)00074-9Search in Google Scholar

LYNN, M., JABBOUR, P., and KIM, W. G. (2012). Who Uses Tips as a Reward for Service and When? An Examination of Potential Moderators of the Service-tipping Relationship. Journal of Economic Psychology. 33(1), pp. 90-103.10.1016/j.joep.2011.09.009Search in Google Scholar

RIND, B., and STROHMETZ, D. (2001). Effect of Beliefs About Future Weather Conditions on Restaurant Tipping. Journal of Applied Social Psychology. 31(10), pp. 2160-64.10.1111/j.1559-1816.2001.tb00168.xSearch in Google Scholar

ROGELBERG, S. G., PLOYHART, R. E., BALZER, W. K., and YONKER, R. D. (1999). Using Policy Capturing to Examine Tipping Decisions. Journal of Applied Social Psychology. 29(12), pp. 2567-90.10.1111/j.1559-1816.1999.tb00126.xSearch in Google Scholar

STROHMETZ, D. B., RIND, B., FISHER, R., and LYNN, M. (2002). Sweetening the Till: The Use of Candy to Increase Restaurant Tipping. Journal of Applied Social Psychology. 32(2), pp. 300-309. 10.1111/j.1559-1816.2002.tb00216.xSearch in Google Scholar

eISSN:
1804-1663
Langue:
Anglais
Périodicité:
4 fois par an
Sujets de la revue:
Business and Economics, Political Economics, Economic Theory, Systems and Structures