<abstract xmlns="http://www.w3.org/1999/xhtml"><p>This paper offers an alternative approach to defining the management concept. The proposed methodology relies on the identification of tools supporting the given concept. The author assumed that the identification of tools’ evolution gives clearer insights into circumstances of constant development of—by its nature—a more general concept. The tools’ classification resembles a phylogenic tree and is based on the idea of an affinity diagram. To provide the proof for such reasoning, the total quality management (TQM) concept was chosen. This proposition can be useful for better understanding origins and the development of management thought. It clarifies relationships among methods constituting frameworks of quality management.</p></abstract>

This paper offers an alternative approach to defining the management concept. The proposed methodology relies on the identification of tools supporting the given concept. The author assumed that the identification of tools’ evolution gives clearer insights into circumstances of constant development of—by its nature—a more general concept. The tools’ classification resembles a phylogenic tree and is based on the idea of an affinity diagram. To provide the proof for such reasoning, the total quality management (TQM) concept was chosen. This proposition can be useful for better understanding origins and the development of management thought. It clarifies relationships among methods constituting frameworks of quality management.

Understanding Management Concepts through Development of their Tool Box: The case of total quality management

Faculty of Management, Cracow University of Economics, Poland

Naše gospodarstvo/Our economy

This work is licensed under the Creative Commons Attribution-NonCommercial-NoDerivatives 3.0 License.

This paper offers an alternative approach to defining the management concept. The proposed methodology relies on the identification of tools supporting the...

Understanding Management Concepts through Development of their Tool Box: The case of total quality management

Publié en ligne: 19 mars 2016

Pages: 56 - 62

Reçu: 01 août 2015

Accepté: 01 janv. 2016

DOI: https://doi.org/10.1515/ngoe-2016-0006

Mots clés
management concept, evolution, tools, total quality management

© 2016 Marek Ćwiklicki, published by De Gruyter Open

This work is licensed under the Creative Commons Attribution-NonCommercial-NoDerivatives 3.0 License.

Understanding Management Concepts through Development of their Tool Box: The case of total quality management

Publié en ligne: 19 mars 2016

Pages: 56 - 62

Reçu: 01 août 2015

Accepté: 01 janv. 2016

DOI: https://doi.org/10.1515/ngoe-2016-0006

Mots clésmanagement concept, evolution, tools, total quality management

© 2016 Marek Ćwiklicki, published by De Gruyter Open

This work is licensed under the Creative Commons Attribution-NonCommercial-NoDerivatives 3.0 License.

Mots clés
management concept, evolution, tools, total quality management