Accès libre

Tourists’ perceived value of wildlife tourism product at Lake Nakuru National Park, Kenya

À propos de cet article

Citez

[1] Akama, J. S., & Kieti, D. M. (2003). Measuring tourist satisfaction with Kenya’s wildlife safari: a case study of Tsavo West National Park. Tourism management, 24(1), 73-81.10.1016/S0261-5177(02)00044-4Open DOISearch in Google Scholar

[2] Al-Sabbahy, H. Z., Ekinci, Y. & Riley, M. (2004). An investigation of perceived value dimensions: implications for hospitality research. Journal of Travel Research, 42: 226-234.Search in Google Scholar

[3] Ariya, G., & Momanyi, S. (2015). Contribution of gold-ecorated lodges to poverty reduction among local residents in Maasai Mara and Amboseli protected areas, Kenya. Journal of Tourism & Hospitality, Vol 4(4), pp. 1-7.Search in Google Scholar

[4] Avcikurt, C. (2003). Turizm Sosyolojisi. Detay Yayıncılık: Ankara.Search in Google Scholar

[5] Bajs, I. (2015). Tourist perceived value, relationship to satisfaction, and behavioral intentions: the example of the Croatian tourist destination Dubrovnik. Journal of Travel Research, 54(1), 122-134.10.1177/0047287513513158Search in Google Scholar

[6] Beeton, S. (2004). Business issues in wildlife tourism. In K. Higginbottom (Ed.), Wildlife tourism: Impacts, management and planning (pp. 187–210). Altona, Victoria: Common Ground Publishing Pty Ltd.Search in Google Scholar

[7] Burns, G. L. & Sofield, T. (2001). The Host Community: Social and cultural issues concerning wildlife tourism. Wildlife Tourism Report No.4, Status Assessment of Wildlife Tourism in Australia Series. Gold Coast: CRC for Sustainable Tourism.Search in Google Scholar

[8] Carey, S., Gountas, Y. & Gilbert, D. (1997). Tour operators and destination sustainability. Tourism Management, 18 (7), 425–431.10.1016/S0261-5177(97)00044-7Search in Google Scholar

[9] Chen, C. F. & Chen F. S. (2010). Experience quality, perceived value, satisfaction and behavioral intentions for heritage tourists. Tourism Management, 31(1), 29-35.10.1016/j.tourman.2009.02.008Open DOISearch in Google Scholar

[10] Chiu, Y., Lee, W. & Chen, T. (2014). Environmentally Responsible Behavior in Ecotourism. Antecedents and Implications. Tourism Management, 40, 321-329.10.1016/j.tourman.2013.06.013Search in Google Scholar

[11] Cohen, J. (1988). Statistical power analysis for the behavioral sciences. Hillsdale, NJ: Erlbaum.Search in Google Scholar

[12] Connelly, L. (2008). Pilot studies. Measuring. Journal of Nursing, 17(6), 411-412Search in Google Scholar

[13] Cousins, J. A. (2007). The role of UK-based conservation tourism operators. Tourism Management, 28(4), 1020-1030.10.1016/j.tourman.2006.08.011Open DOISearch in Google Scholar

[14] Cravens, David W., Charles W., Holland, L, & William C. M. (1988). Marketing’s Role in Product and Service Quality. Industrial Marketing Management, 17, (4), 285-304.10.1016/0019-8501(88)90032-6Open DOISearch in Google Scholar

[15] Curtin, S. (2010). Wildlife tourism: the intangible, psychological benefits of human-wildlife encounters. Current Issues in Tourism, 12, 5-6.Search in Google Scholar

[16] Dharani, N., Kinyamario, J. I. & Onyari, J. M. (2006). Structure and Composition of Acacia xanthophloea woodland in Lake Nakuru National Park, Kenya. African Journal of Ecology, 44, 523-530.10.1111/j.1365-2028.2006.00668.xOpen DOISearch in Google Scholar

[17] Dumand, T. & Anna S. M. (2005). The Role of Affective Factors on Perceived Cruise Vacation Value. Tourism Management, 26(3): 311-23.10.1016/j.tourman.2003.11.014Open DOISearch in Google Scholar

[18] Eagles, P. & McCool, S. (2002). Tourism in National Parks and Protected Areas: Planning and Management. Wallingford, UK: CABI.10.1079/9780851995892.0000Search in Google Scholar

[19] Gale, B. T. (1994). Managing customer value: Creating quality and service that customers can see. New York: The Free Press.Search in Google Scholar

[20] Gallarza, M. G. & Saura, I. G. (2006). Value dimensions, perceived value, satisfaction and loyalty: an investigation of university students’ travel behavior. Tourism Management, 27: 437-452.10.1016/j.tourman.2004.12.002Open DOISearch in Google Scholar

[21] Government of Kenya (2010). National Climate Change Response Strategy. Nairobi: Government Printers.Search in Google Scholar

[22] Hellier, P., Geursen, G., Carr, R., Rickard, J. (2003). Customer repurchase intention: A general structural equation model. European Journal of Marketing, 37(11), 1762-1800.10.1108/03090560310495456Search in Google Scholar

[23] Higginbottom, K. (2004). Wildlife tourism: Impacts, management and planning. Gold Coast: Common Ground Publishing. CRC for Sustainable Tourism.Search in Google Scholar

[24] Higginbottom, K., Rann, K., Moscardo, G., Davis, D., & Muloin, S. (2001). Status assessment of wildlife tourism in Australia: An overview part II. Gold Coast, Queensland: CRC for Sustainable Tourism.Search in Google Scholar

[25] Higham, J. E. S., & Shelton, E. J. (2011). Tourism and wildlife habituation: reduced population fitness or cessation of impact? Tourism Management, 32(6), 1290-1298.10.1016/j.tourman.2010.12.006Open DOISearch in Google Scholar

[26] Holbrook, M. B. (1994). The nature of customer value: an axiology of services in the consumption experience. In: Rust R and Oliver RL (eds) Service Quality: New Directions in Theory and Practice. Thousand Oaks, CA: Sage, 21–71.10.4135/9781452229102.n2Search in Google Scholar

[27] Huber, F., Herrmann, A., Morgan R. E, (2001). Gaining competitive advantage through customer value oriented management. Journal of Consumer Marketing, 18(1): 41-53.10.1108/07363760110365796Open DOISearch in Google Scholar

[28] Hutchinson, J., Fujun, L., & Youcheng W. (2009). Understanding the Relationships of Quality, Value, Equity, Satisfaction, and Behavioral Intentions among Golf Travelers. Tourism Management, 30(2), 298-308.10.1016/j.tourman.2008.07.010Open DOISearch in Google Scholar

[29] ICMBio (2014). Visitor Numbers in Protected Areas. General Coordination of Public Use and Business CGEUP (internal document), Brasilia.Search in Google Scholar

[30] Kashyap, R. & David C. B. (2000). A Structural Analysis of Value, Quality, and Price Perceptions of Business and Leisure Travelers. Journal of Travel Research, 39(1) 45-51.10.1177/004728750003900106Search in Google Scholar

[31] Kim, H., Woo, E. & Uysal, M. (2015). Tourism experience and quality of life among elderly tourists. Tourism Management, 46, 465-476.10.1016/j.tourman.2014.08.002Search in Google Scholar

[32] King, L., McCool, S., Fredman, P. & Halpenny, E. (2012). Protected area branding strategies to increase stewardship among park constituencies. PARKS, 18(2), 55-64.10.2305/IUCN.CH.2012.PARKS-18-2.LMK.enSearch in Google Scholar

[33] Lawton, G., & Page, S. (1997). Evaluating travel agents provision of health advice to travellers. Tourism Management, 18(2), 89-104.10.1016/S0261-5177(96)00104-5Open DOISearch in Google Scholar

[34] Manning, T. (1999). Opinion piece: Indicators of tourism sustainability. Tourism Management, 20 (2), 179–181Search in Google Scholar

[35] Monroe, K. B. (1990). In Pricing: Making Profitable Decisions. New York: McGraw-Hill.Search in Google Scholar

[36] Moscardo, G. (2008). Sustainable tourism innovation: Challenging basic assumptions. Tourism and Hospitality Research, 8(1), 4–13.10.1057/thr.2008.7Search in Google Scholar

[37] Moulton, M., & Sanderson, J. (1999). Wildlife issues in a changing world (2nd ed). London: Lewis Publishers.Search in Google Scholar

[38] Moutinho, L. (2011). How Far Does Overall Service Quality of a Destination Affect Customers Post-Purchase Behaviours? International Journal of Tourism Research, published online June 14, 2011.10.1002/jtr.856Search in Google Scholar

[39] Mvula, C. D. (2000). Fair trade in tourism to protected areas-A micro case study of wildlife tourism to South Luangwa National Park, Zambia. International Journal of Tourism Research, 3, 393-405.Search in Google Scholar

[40] Oduor, S. O. & Schagerl, M. (2007). Temporal trends of ion contents and nutrients in the three Kenya Rift Valley salinealkaline lakes and their influence on phytoplankton biomass Hydrobiologia. Hydrobiologia, 548, 59-68.10.1007/s10750-007-0605-xSearch in Google Scholar

[41] Oh, H. (2000). Diners’ Perceptions of Quality, Value and Satisfaction. Cornell Hotel and Restaurant Administration Quarterly, 41(3), 58-66.10.1177/001088040004100317Open DOISearch in Google Scholar

[42] Orams, M. B. (2002). Feeding wildlife as a tourism attraction: a review of issues and impacts. Tourism Management, 23(3), 281-293.10.1016/S0261-5177(01)00080-2Open DOISearch in Google Scholar

[43] Parasuraman, A. & Grewal, D. 2000, „The impact of technology on the quality-value-loyalty chain: a research agenda‟, Journal of the Academy of Marketing Science, vol. 28, no. 1, pp. 168-174.Search in Google Scholar

[44] Parasuraman, A. (1997). Reflections on gaining competitive advantage through customer value. Journal of the Academy of Marketing Science, 25(4), 332-342.10.1007/BF02894351Open DOISearch in Google Scholar

[45] Petrick, J. F. & Backman, S. J. (2001) An examination of golf travellers’ satisfaction, perceived value, loyalty, and intentions to revisit. Journal of Tourism Analysis, 6(3/4), 223-237.Search in Google Scholar

[46] Petrick, J. F. (2002). Development of a multi-dimensional scale for measuring the perceived value of a service. Journal of Leisure Research, 34(2), 119-134.10.1080/00222216.2002.11949965Open DOISearch in Google Scholar

[47] Petrick, J. F. (2004). The roles of quality, value, and satisfaction in predicting cruise passengers’ behavioural intentions. Journal of Travel Research, 42(4), 397-407.10.1177/0047287504263037Search in Google Scholar

[48] Prebensen, N., Woo, E., Chen, J. & Uysal, M. (2013). Motivation and involvement as antecedents of the perceived value of the destination experience. Journal of Travel Research, 52(2), 253-264.10.1177/0047287512461181Search in Google Scholar

[49] Ramsar, (2015). National Report on the Implementation of the Ramsar Convention on Wetlands. URL: http://www.ramsar.org. (Accessed on 12.7.2016).Search in Google Scholar

[50] Reynolds, P.C., & Braithwaite, D. (2001). Towards a conceptual framework for wildlife tourism. Tourism Management, 22(1), 31–42.10.1016/S0261-5177(00)00018-2Open DOISearch in Google Scholar

[51] Sánchez, J., Callarisa, L., Rodríguez, R. M., & Moliner, M. A. (2006). Perceived value of the purchase of a tourism product. Tourism Management, 27(3), 394-409.10.1016/j.tourman.2004.11.007Open DOISearch in Google Scholar

[52] Shackley, M. (1996). Wildlife tourism. London: International Thomson Business Press.Search in Google Scholar

[53] Sheth, J. N., Newman B. I. & Gross, B. L. (1991). Consumption Values and Market Choice. Cincinnati: South Western Publishing.Search in Google Scholar

[54] Sweeney, J. C. & Soutar, G. (2001). Consumer perceived value: the development of multiple item scale. Journal of Retailing, 77(2), 203-220.10.1016/S0022-4359(01)00041-0Search in Google Scholar

[55] Sweeney, J. C., Soutar, G. N., & Johnson, L. W. (1999). The role of perceived risk in the quality-value relationship: a study in a retail environment. Journal of Retailing, 75(1), 77-105.10.1016/S0022-4359(99)80005-0Search in Google Scholar

[56] Tomigová, K., Mendes, J. & Pereira, L. N. (2016). The Attractiveness of Portugal as a Tourist Destination: The Perspective of Czech Tour Operators. Journal of Travel & Tourism Marketing, 33:2, 197-210.10.1080/10548408.2015.1048404Search in Google Scholar

[57] Tussyadiah, I. P. (2014). Toward a theoretical foundation for experience design in tourism. Journal of Travel Research, 53(5), 543-564.10.1177/0047287513513172Search in Google Scholar

[58] Vengesayi, S. (2003). A conceptual model of tourism destination competitiveness and attractiveness, ANZMAC Conference Proceedings, 637-647, Adelaide, University of South Australia, 1-3 December.Search in Google Scholar

[59] Viveiros de Castro, E., Souza T.B., & Thapa, B. (2015). Determinants of tourism attractiveness in the national parks of Brazil. Parks, 21(2), 51-62.Search in Google Scholar

[60] Weiler, B., & Yu, X. (2007). Dimensions of cultural mediation in guiding Chinese tour groups: Implications for interpretation. Tourism Recreation Research, 32(3), 13-22.10.1080/02508281.2007.11081535Search in Google Scholar

[61] Weiler, B., Moore, S. & Moyle, B. (2013). Building and sustaining support for national parks in the 21st century: why and how to save the national park experience from extinction. Journal of Park and Recreation Administration, 31(2), 115-131.Search in Google Scholar

[62] Williams, P., & Soutar, G. N. (2009). Value, satisfaction and behavioral intentions in an adventure tourism context. Annals of Tourism Research, 36(3), 413-438.10.1016/j.annals.2009.02.002Open DOISearch in Google Scholar

[63] Woodruff, R. B. & Gardial, S. F. (1996). Know your customer: New approaches to understanding customer value and satisfaction. Cambridge, MA: Blackwell Publishers.Search in Google Scholar

[64] Woodruff, R. B. (1997). Customer value: The next source for competitive advantage. Journal of the Academy of Marketing Science, 25(2), 139-153.10.1007/BF02894350Open DOISearch in Google Scholar

[65] Woods, B., & Moscardo, G. (2003). Enhancing wildlife education through mindfulness. Australian Journal of Environmental Education, 19, 97-108.10.1017/S0814062600001506Search in Google Scholar

[66] Zeithaml, V. A. (1988). Consumer perceptions of price, quality, and value: A means-end model and synthesis of evidence. Journal of Marketing, 52(3), 2-22.10.2307/1251446Open DOISearch in Google Scholar

eISSN:
2182-4924
Langue:
Anglais