[1. Priest S. (1996). The relationship among change, program type and facilitation technique in adventure programming. The Journal of Adventure Education and Outdoor Leadership 13(2), 22-26.]Search in Google Scholar
[2. Sweeney J.C., Soutar G.N., Johnson L.W. (1999). The role of perceived risk in the quality-value relationship: A study in a retail environment. Journal of Retailing 75(1), 77-105.10.1016/S0022-4359(99)80005-0]Search in Google Scholar
[3. Zeithaml V.A. (1988). Consumer perceptions of price, quality, and value: A means-end model and synthesis of evidence. Journal of Marketing 52(3), 2-22.10.2307/1251446]Open DOISearch in Google Scholar
[4. Sweeney J.C., Soutar G.N. (2001). Consumer perceived value: The development of a multiple item scale. Journal of Retailing 77(2), 203-220. DOI: 10.1016/S0022-4359(01)00041-0.10.1016/S0022-4359(01)00041-0]Open DOISearch in Google Scholar
[5. Sheth J.N., Newman B.I., Gross B.L. (1991). Consumption values and market choices: Theory and applications. Cincinnati, OH: South-Western Pub.]Search in Google Scholar
[6. Hall C.M., Weiler B. (1992). Introduction: What’s so special about special interest tourism? In B. Weiler, C.M. Hall (eds.), Special interest tourism. London: Belhaven Press.]Search in Google Scholar
[7. Weber K. (2001). Outdoor adventure tourism: A review of research approaches. Annals of Tourism Research 28(2), 360-377.10.1016/S0160-7383(00)00051-7]Open DOISearch in Google Scholar
[8. Fornell C. (1992). A national customer satisfaction barometer: The Swedish experience. Journal of Marketing 56(1), 6-21.10.1177/002224299205600103]Search in Google Scholar
[9. Fonseca J.R.S. (2009). Customer satisfaction study via a latent segment model. Journal of Retailing and Consumer Services 16(5), 352-359.10.1016/j.jretconser.2009.04.001]Search in Google Scholar
[10. Baker D.A., Crompton J.L. (2000). Quality, satisfaction and behavioral intentions. Annals of Tourism Research 27(3), 785-804.10.1016/S0160-7383(99)00108-5]Search in Google Scholar
[11. Zeithaml V.A., Berry L.L., Parasuraman A. (1996). The behavioral consequences of service quality. Journal of Marketing 60(2), 31.10.1177/002224299606000203]Search in Google Scholar
[12. Calabuig Moreno F., Prado-Gascó V., Crespo Hervás J., Núñez-Pomar J., Añó Sanz V. (2015). Spectator emotions: Effecs on quality, satisfaction, value, and future intentions. Journal of Business Research 68(7), 1445-1449. DOI: 10.1016/j.jbusres.2015.01.031.10.1016/j.jbusres.2015.01.031]Open DOISearch in Google Scholar
[13. Chen C.-F., Tsai M.-H. (2008). Perceived value, satisfaction, and loyalty of TV travel product shopping: Involvement as a moderator. Tourism Management 29(6), 1166-1171. DOI: 10.1016/j.tourman.2008.02.019.10.1016/j.tourman.2008.02.019712729732287726]Open DOISearch in Google Scholar
[14. Gallarza M.G., Gil Saura I. (2006). Value dimensions, perceived value, satisfaction and loyalty: An investigation of university students’ travel behaviour. Tourism Management 27(3), 437-452. DOI: 10.1016/j.tourman.2004.12.002.10.1016/j.tourman.2004.12.002]Open DOISearch in Google Scholar
[15. Howat G., Assaker G. (2013). The hierarchical effects of perceived quality on perceived value, satisfaction, and loyalty: Empirical results from public, outdoor aquatic centres in Australia. Sport Management Review 16(3), 268-284. DOI: 10.1016/j.smr.2012.10.001.10.1016/j.smr.2012.10.001]Open DOISearch in Google Scholar
[16. Hutchinson J., Lai F., Wang Y. (2009). Understanding the relationships of quality, value, equity, satisfaction, and behavioral intentions among golf travelers. Tourism Management 30(2), 298-308. DOI: 10.1016/j.tourman.2008.07.010.10.1016/j.tourman.2008.07.010]Open DOISearch in Google Scholar
[17. Lai W.-T., Chen C.-F. (2011). Behavioral intentions of public transit passengers - The roles of service quality, perceived value, satisfaction and involvement. Transport Policy 18(2), 318-325. DOI: 10.1016/j.tranpol.2010.09.003.10.1016/j.tranpol.2010.09.003]Open DOISearch in Google Scholar
[18. Bojanic D.C. (1996). Consumer perceptions of price, value and satisfaction in the hotel industry: An exploratory study. Journal of Hospitality and Leisure Management 4(1), 5-22.10.1300/J150v04n01_02]Search in Google Scholar
[19. Williams P., Soutar G. (2005). Close to the “edge”: Critical issues for adventure tourism operators. Asia Pacific Journal of Tourism Research 10(3), 247-261. DOI: 10.1080/10941660500309614.10.1080/10941660500309614]Open DOISearch in Google Scholar
[20. Chandel J.K., Bansal S.P. (2014). Understanding the relationships of value, satisfaction and behavioural intentions among adventure tourists. International Journal of Leisure and Tourism Marketing 4(2), 156-171.10.1504/IJLTM.2014.065884]Search in Google Scholar
[21. Choi E.J., Kim S. (2013). The study of the impact of perceived quality and value of social enterprises on customer satisfaction and re-purchase intention. International Journal of Smart Home 7(1), 239-252.]Search in Google Scholar
[22. Khan N., Kadir S.L.S.A., Wahab S.A. (2010). Investigating structure relationship from functional and relational value to behavior intention: The role of satisfaction and relationship commitment. International Journal of Business and Management 5(10), 20-36.10.5539/ijbm.v5n10p20]Search in Google Scholar
[23. Williams P., Soutar G.N. (2009). Value, satisfaction and behavioral intentions in an adventure tourism context. Annals of Tourism Research 36(3), 413-438. DOI: 10.1016/j.annals. 2009.02.002.10.1016/j.annals.2009.02.002]Open DOISearch in Google Scholar
[24. McDougall G.H.G., Levesque T. (2000). Customer satisfaction with services: Putting perceived value into the equation. Journal of Services Marketing 14(5), 392-410. DOI: 10.1108/08876040010340937.10.1108/08876040010340937]Open DOISearch in Google Scholar
[25. Otto J.E., Ritchie J.R.B. (1996). The service experience in tourism. Tourism Management 17(3), 165-174.10.1016/0261-5177(96)00003-9]Open DOISearch in Google Scholar
[26. Feng R., Jang S. (2004). Temporal destination loyalty: A structural initiation. Advances in Hospitality and Tourism Research 9, 207-221.]Search in Google Scholar
[27. Alvarado A., Beltrán S. (2008). The effects of spectators’ emotional and evaluative satisfaction concerning their intentions to attend events and recommending them to others. Innovar 18(32), 75-86. [in Spanish]]Search in Google Scholar
[28. Caruana A. (2002). Service loyalty: The effects of service quality and the mediating role of customer satisfaction. European Journal of Marketing 36(7), 811-828.10.1108/03090560210430818]Open DOISearch in Google Scholar
[29. Cronin J.J., Taylor S.A. (1992). Measuring service quality: A reexamination and extension. Journal of Marketing 56(3), 55-68. DOI: 10.2307/1252296.10.2307/1252296]Open DOISearch in Google Scholar
[30. Flint D.J., Blocker C.P., Boutin P.J. (2011). Customer value anticipation, customer satisfaction and loyalty: An empirical examination. Industrial Marketing Management 40(2), 219-230. DOI: 10.1016/j.indmarman.2010.06.034.10.1016/j.indmarman.2010.06.034]Open DOISearch in Google Scholar
[31. Lee S., Jeon S., Kim D. (2011). The impact of tour quality and tourist satisfaction on tourist loyalty: The case of Chinese tourists in Korea. Tourism Management 32(5), 1115-1124. DOI: 10.1016/j.tourman.2010.09.016.10.1016/j.tourman.2010.09.016]Open DOISearch in Google Scholar
[32. Olsen S.O. (2002). Comparative evaluation and the relationship between quality, satisfaction, and repurchase loyalty. Journal of the Academy of Marketing Science 30(3), 240-249.10.1177/0092070302303005]Open DOISearch in Google Scholar
[33. Ryu K., Han H., Kim T.-H. (2008). The relationships among overall quick-casual restaurant image, perceived value, customer satisfaction, and behavioral intentions. International Journal of Hospitality Management 27(3), 459-469. DOI: 10.1016/j.ijhm.2007.11.001.10.1016/j.ijhm.2007.11.001]Open DOISearch in Google Scholar
[34. Beeho A.J., Prentice R.C. (1997). Conceptualizing the experiences of heritage tourists: A case study of New Lanark World Heritage Village. Tourism Management 18(2), 75-87. DOI: 10.1016/S0261-5177(96)00103-3.10.1016/S0261-5177(96)00103-3]Open DOISearch in Google Scholar
[35. Som A.P.M., Badarneh M.B. (2011). Tourist satisfaction and repeat visitation: Toward a new comprehensive model. World Academy of Science, Engineering and Technology 5, 973-980.]Search in Google Scholar
[36. Kozak M., Rimmington M. (2000). Tourist satisfaction with Mallorca, Spain, as an off-season holiday destination. Journal of Travel Research 38(3), 260-269. DOI: 10.1177/004728750003800308.10.1177/004728750003800308]Open DOISearch in Google Scholar
[37. Cronin J.J., Brady M.K., Hult G.T.M. (2000). Assessing the effects of quality, value, and customer satisfaction on consumer behavioral intentions in service environments. Journal of Retailing 76(2), 193-218. DOI: 10.1016/S0022- 4359(00)00028-2.10.1016/S0022-4359(00)00028-2]Open DOISearch in Google Scholar
[38. Lam S.Y., Shankar V., Erramilli M.K., Murthy B. (2004). Customer value, satisfaction, loyalty, and switching costs: An illustration from business-to-business service context. Academy of Marketing Science 32(3), 293-311.10.1177/0092070304263330]Open DOISearch in Google Scholar
[39. Bello D.C., Etzel M.J. (1985). The role of novelty in the pleasure travel experience. Journal of Travel Research 24(1), 20-26.10.1177/004728758502400104]Search in Google Scholar
[40. Homburg C., Koschate N., Hoyer W.D. (2005). Do satisfied customers really pay more? A study of the relationship between customer satisfaction and willingness to pay. Journal of Marketing 69(2), 84-96.10.1509/jmkg.69.2.84.60760]Search in Google Scholar
[41. Patterson P.G., Spreng R.A. (1997). Modelling the relationship between perceived value, satisfaction and repurchase intentions in a business-to-business, services context: An empirical examination. International Journal of Service Industry Management 8(5), 414-434.10.1108/09564239710189835]Open DOISearch in Google Scholar
[42. Petrick J.F., Backman S.J. (2002). An examination of the construct of perceived value for the prediction of golf travelers’ intentions to revisit. Journal of Travel Research 41(1), 38-45.10.1177/004728750204100106]Search in Google Scholar
[43. Spreng R.A., MacKenzie S.B., Olshavsky R.W. (1996). A reexamination of the determinants of consumer satisfaction. Journal of Marketing 60(3), 15.10.1177/002224299606000302]Search in Google Scholar
[44. Eggert A., Ulaga W. (2002). Customer perceived value: A substitute for satisfaction in business markets? Journal of Business Industrial Marketing 17(2/3), 107-118.10.1108/08858620210419754]Open DOISearch in Google Scholar
[45. Kashyap R., Bojanic D.C. (2000). A structural analysis of value, quality, and price perceptions of business and leisure travellers. Journal of Travel Research 39(1), 45-51.10.1177/004728750003900106]Search in Google Scholar
[46. Ringle C.M., Wende S., Will A. (2005). SmartPLS. Hamburg, Germany: SmartPLS. Retrieved from http://www.smartpls.de.]Search in Google Scholar
[47. Hair J.F., Ringle C.M., Sarstedt M. (2011). PLS-SEM: Indeed a silver bullet. The Journal of Marketing Theory and Practice 19(2), 139-152. DOI: 10.2753/MTP1069-6679190202.10.2753/MTP1069-6679190202]Open DOISearch in Google Scholar
[48. Hair Jr. J.F., Hult G.T.M., Ringle C.M., Sarstedt M. (2014). A Primer on Partial Least Squares Structural Equation Modeling (PLS-SEM). Thousand Oaks, CA: Sage Publications, Inc.10.1108/EBR-10-2013-0128]Search in Google Scholar
[49. Preacher K.J., Hayes A.F. (2008). Asymptotic and resampling strategies for assessing and comparing indirect effects in multiple mediator models. Behavior Research Methods 40(3), 879-891. DOI: 10.3758/BRM.40.3.879.10.3758/BRM.40.3.87918697684]Open DOISearch in Google Scholar