Internal and External Processes Improvement, a New Dimension of Balance Scorecard and Its Impact on Organizational Performance

Publicado en línea: 03 jul 2024

Páginas: 2032 - 2041

DOI: https://doi.org/10.2478/picbe-2024-0172

Palabras clave

Performance, KPI, Stakeholders, Balance Scorecard, Improvement

© 2024 Simona Alexandra Voicu (Apostol) et al., published by Sciendo

This work is licensed under the Creative Commons Attribution 4.0 International License.