<abstract xmlns="http://www.w3.org/1999/xhtml"><p>This study focuses on the impact of empowering leadership and challenges work environment on both sale employee’s creativity and innovative work behavior in the Vietnamese banking industry. An empirical test, a structural equation model comprising a sample of 319 sale employees in 15 banks, indicates a strong relationship between sales staff creativity and innovative work behavior. Moreover, the findings indicate that both an empowering leadership and a challenging work environment can trigger sale employees’ creativity. Finally, innovative work behavior has a positive impact on innovative output. In general, this study contributes with some suggestions for bank managers to identify appropriate methods in order to stimulate the creativity and innovative work behavior of employees with the objective of achieving strong and sustainable business performance.</p></abstract>

This study focuses on the impact of empowering leadership and challenges work environment on both sale employee’s creativity and innovative work behavior in the Vietnamese banking industry. An empirical test, a structural equation model comprising a sample of 319 sale employees in 15 banks, indicates a strong relationship between sales staff creativity and innovative work behavior. Moreover, the findings indicate that both an empowering leadership and a challenging work environment can trigger sale employees’ creativity. Finally, innovative work behavior has a positive impact on innovative output. In general, this study contributes with some suggestions for bank managers to identify appropriate methods in order to stimulate the creativity and innovative work behavior of employees with the objective of achieving strong and sustainable business performance.

Predicting overall Staffs’ Creativity and Innovative Work Behavior in Banking

Industrial University of Ho Chi Minh City

Management & Marketing

This work is licensed under the Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 License.

This study focuses on the impact of empowering leadership and challenges work environment on both sale employee’s creativity and innovative work behavior in...

Predicting overall Staffs’ Creativity and Innovative Work Behavior in Banking

Publicado en línea: 02 jul 2019

Páginas: 188 - 202

DOI: https://doi.org/10.2478/mmcks-2019-0013

Palabras clave
employee’s creativity, empowering leadership, challenging work environment, innovative work behavior, innovative output, Vietnamese banking industry

© 2019 Ho Thanh Tri et al., published by Sciendo

This work is licensed under the Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 License.

Predicting overall Staffs’ Creativity and Innovative Work Behavior in Banking

Publicado en línea: 02 jul 2019

Páginas: 188 - 202

DOI: https://doi.org/10.2478/mmcks-2019-0013

Palabras claveemployee’s creativity, empowering leadership, challenging work environment, innovative work behavior, innovative output, Vietnamese banking industry

© 2019 Ho Thanh Tri et al., published by Sciendo

This work is licensed under the Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 License.

Palabras clave
employee’s creativity, empowering leadership, challenging work environment, innovative work behavior, innovative output, Vietnamese banking industry