Cite

ABSL & KPMG (2016), “Outsourcing Industry Report”, available at https://www.absl.ro/press-room/#reports, (accessed February 27, 2018).Search in Google Scholar

ABSL & KPMG (2017), “Outsourcing Industry Report”, available at https://www.absl.ro/press-room/#reports, (accessed February 27, 2018).Search in Google Scholar

Andrews, J., and Higson, H. (2008), “Graduate Employability, ‘Soft Skills’ Versus ‘Hard’ Business Knowledge, A European Study”, Higher Education in Europe, Vol. 33, No. 4, pp. 411-422, doi: 10.1080/03797720802522627.10.1080/03797720802522627Open DOISearch in Google Scholar

AT Kearney (2016), “Global Services Location Index Report”, available at https://www.atkearney.com/documents/10192/7094247/On+the+Eve+of+Disruption.pdf/49fa89fa-7677-4ab8-8854-5003af40fc8e, (accessed February 27, 2018).Search in Google Scholar

Asonitou, S. (2015), “Employability Skills in Higher Education and the Case of Greece”, Procedia - Social and Behavioral Sciences 175, pp. 283-290.10.1016/j.sbspro.2015.01.1202Search in Google Scholar

Barrett, S., Burgess, J., and Campbell, I. (2005), “The Australian Labour Market” 2004, Journal of Industrial Relations, Vol. 47, No. 2, pp. 133-150.10.1111/j.1472-9296.2005.00168.xSearch in Google Scholar

Basavaraj, and Anjaneya, B. (2014), “Developing Skills to Improve Employability in IT Industry - A Study of NASSCOM and BPO” In Acme Intellects International Journal of Research in Management, Social Sciences & Technology International conference On Empowering employability in Business Education on 6th May 2014, Channagiri, India, pp. 1-8, available at https://www.acmeintellects.org/images/AIIJRMSST/Conferences/06052014/22-B1.pdf (accessed February 28, 2018).Search in Google Scholar

Belfiore, M.E., Defoe, T.A., Folinsbee, S., Hunter, J., and Jackson, N.S. (2004), “Reading Work: Literacies in the New Workplace”, Hillsdale, NJ: Lawrence Erlbaum.10.4324/9781410609779Search in Google Scholar

Blalock, H.M. (1979), “Social Statistics”, New York: McGraw-HillSearch in Google Scholar

Benett, R. (2002), “Employers’ Demands for Personal Transferable Skills in Graduates: a content analysis of 1000 job advertisements and an associated empirical study”, Journal of Vocational Education and Training, Vol. 54, No. 4, pp. 457-476, doi: 10.1080/13636820200200209.10.1080/13636820200200209Open DOISearch in Google Scholar

Boscor, D., and Baltescu C. (2014), “Romanias Competitive Advantage on the Global Outsourcing Market”, Bulleting of the Transilvanian University of Brasov, Vol.7 (56), No. 1, pp. 149-154.Search in Google Scholar

Bridgstock, R. (2009), “The graduate attributes we’ve overlooked: enhancing graduate employability through career management skills”, Higher Education Research & Development, Vol. 28, No. 1, pp. 31-44, doi: 10.1080/07294360802444347.10.1080/07294360802444347Open DOISearch in Google Scholar

Britannica (2017), “Operating System”, available at https://www.britannica.com/technology/operating-system, (accessed February 27, 2018).Search in Google Scholar

Burning Glass Technologies (2015), “The Human Factor, the hard time employers have finding soft skills”, available at http://burning-glass.com/wp-content/uploads/Human_Factor_Baseline_Skills_FINAL.pdf (accessed February 27, 2018).Search in Google Scholar

CBRE Research (2015), “The Real Estate of Outsourcing in Romania”, CBRE REAL ESTATE CONSULTANCY SRL, available at http://www.secundatv.ro/base/media/2015/11/CBRE_The-Real-Estate-of-Outsourcing-in-Romania_Summary-1.pdf, (accessed February 27, 2018).Search in Google Scholar

Colliers International (2017), “2017 Romania H1 Real Estate Trends”, available at https://www.absl.ro/press-room/#reports, (accessed February 27, 2018).Search in Google Scholar

Collins English Dictionary – Complete and Unabridged, 12th Edition (2014), “Development environment”, available at https://www.thefreedictionary.com/Development+environment, (accessed February 27, 2018).Search in Google Scholar

Dearing, R. (1997), “Higher Education in the Learning Society”, Report of the National Committee of Inquiry into Higher Education, London: HMSO.Search in Google Scholar

Deloitte (2017), “Global Shared Services – 2017 Survey Report”, available at https://www2.deloitte.com/content/dam/Deloitte/us/Documents/process-and-operations/us-global-shared-services-report.pdf, (accessed February 27, 2018).Search in Google Scholar

EC (2010), “An Agenda for new skills and jobs: A European contribution towards full employment”, COM (2010) 682 final, Brussels: European Commission, available at http://eur-lex.europa.eu/resource.html?uri=cellar:776df18f-542f-48b8-9627-88aac6d3ede0.0003.03/DOC_1&format=PDF, (accessed February 27, 2018).Search in Google Scholar

European Commission/EACEA/Eurydice (2014), “Modernisation of Higher Education in Europe: Access, Retention, and Employability”, Eurydice Report, Luxembourg: Publications Office of the European Union. doi:10.2797/72146.10.2797/72146Open DOISearch in Google Scholar

ESECT (2017), “Employability”, available at http://www.qualityresearchinternational.com/esecttools/definition.php, (accessed February 27, 2018).Search in Google Scholar

Foerster-Pastor, U.S., and Golowko, N. (2017), “Employability skills for the Romanian Outsourcing Industry”, in: 2017 The 11th International Conference on business excellence – Strategy, Complexity, and Energy in changing times, March 30-31, Bucharest, Romania, pp. 1068-1080, doi: https://doi.org/10.1515/picbe-2017-0110.10.1515/picbe-2017-0110Open DOISearch in Google Scholar

Gerholz, K.-H., and Sloane, P.F.E. (2011), “Lernfelder als universitäres Curriculum? - Eine hochschuldidaktische Adaption”, bwp@ Berufs- und Wirtschaftspädagogik 20, pp. 1-24, available at http://www.bwpat.de/ausgabe20/gerholz_sloane_bwpat20.pdf, (accessed February 27, 2018).Search in Google Scholar

Golowko, N., Just, V., Bartels, A., and Scheiblich, M. and Studeny, M. (2017), “Approach for Measuring Sustainable Employability – a Concept for Academic Education”, in: Proceedings of 11th annual International Technology, Education and Development Conference Valencia INTED, March 6-8, Valencia, Spain, pp. 2094-2104, doi: 10.21125/inted.2017.10.21125/inted.2017Open DOISearch in Google Scholar

Harvey, L., Locke, W., and Morey, A. (2002), “Enhancing Employability, Recognising Diversity: Making Links between Higher Education and the World of Work”, London: Universities UK.Search in Google Scholar

Hillage, J., and Pollard, E. (1998), “Employability: Developing a Framework for Policy Analysis”, DfEE Research Report RR85, November 1998, Department for Education and Employment: London.Search in Google Scholar

Investopedia (2017a), “Outsourcing”, available at https://www.investopedia.com/terms/o/outsourcing.asp#ixzz57ZavWe1X, (accessed February 27, 2018).Search in Google Scholar

Investopedia (2017b), “Enterprise Resource Planning - ERP”, available at https://www.investopedia.com/terms/e/erp.asp (accessed February 27, 2018).Search in Google Scholar

Ismail, S., and Mohammed, D.S. (2015), “Employability Skills in TVET Curriculum in Nigeria Federal Universities of Technology”, in: Procedia - Social and Behavioral Sciences 204, pp. 73-80, doi: 10.1016/j.sbspro.2015.08.111.10.1016/j.sbspro.2015.08.111Open DOISearch in Google Scholar

Kaplan, A.M., and Haenlein, M. (2009), “The fairyland of second life: Virtual social worlds and how to use them”, Business Horizons, Vol. 52, No. 6, pp. 563-572.10.1016/j.bushor.2009.07.002Open DOISearch in Google Scholar

Knight, P.T., and Yorke, M. (2003), “Employability and good Learning in Higher Education”, Teaching in Higher Education Vol. 8, No. 1, pp. 3-16, doi: 10.1080/1356251032000052294.10.1080/1356251032000052294Open DOISearch in Google Scholar

Knight, P.T., and Yorke, M. (2004), “Employability, Judging and Communicating Achievements”, York: LTSN.Search in Google Scholar

Kraus, K. (2007), “Beruflichkeit, Employability und Kompetenz. Konzepte erwerbspädagogischer Pädagogik in der Diskussion”, in: Dehnbostel, P., Elsholz, U., Gillen, J. (eds.): Kompetenzerwerb in der Arbeit, Berlin: Edition Sigma, pp. 235-248.Search in Google Scholar

Lacity, M., and Willocks, L. (2016), “A new approach to automating services”, in: MIT Sloan Management Review, Vol. 58, No. 1, pp. 40-49.Search in Google Scholar

Marius C., Mare C., Moldovan C., China A., Farole T., Vințan A., Park J., Garrett K.P., and Ionescu-Heroiu, M. (2017), “Magnet Cities: Migration and Commuting in Romania” Washington, DC: World Bank.Search in Google Scholar

Marks, M. (2015), “Rumänien mit starker Outsourcing Branche”, Germany Trade and Invest available at http://www.gtai.de/GTAI/Navigation/DE/Trade/Maerkte/suche,t=rumaenienmitstarker-outsourcingbranche,did=1360268.html, (accessed February 27, 2018).Search in Google Scholar

Mayring, P. (2014), “Qualitative content analysis: theoretical foundation, basic procedures, and software solution”, available at https://www.ssoar.info/ssoar/handle/document/39517; (accessed February 27, 2018).Search in Google Scholar

Niethammer, C., Koglin-Hess, I., Digel, S., and Schrader, J. (2014), „Herausforderung Curriculumentwicklung. Ein konzeptioneller Ansatz zur Professionalisierung”, in: Zeitschrift für Hochschulentwicklung, pp. 27-40.10.3217/zfhe-9-02/04Search in Google Scholar

Oria, B. (2012), “Enhancing higher education students’ employability: A Spanish case study”, in: International Journal of Technology Management & Sustainable Development, Vol., 11, No. 3, pp. 217-230, doi: 10.1386/tmsd.11.3.217_1.10.1386/tmsd.11.3.217_1Open DOISearch in Google Scholar

Oxford Dictionary Online (2017), “Skill”, available at https://en.oxforddictionaries.com/definition/skill, (accessed February 19, 2018).Search in Google Scholar

Patag K.J. (2017), “Demand for Digital Ready Workers grows as BPO evolve – LinkedIn”, Busines World Online, available at http://bworldonline.com/content.php?section=Labor&title=demand-for-digital-ready-workers-grows-as-bpo&8217s-evolve----linkedin&id=145792, (accessed February 27, 2018).Search in Google Scholar

Pietro, G.D., and Cutillo, A. (2006), “University quality and labour market outcomes in Italy”, in: Labour, Vol. 20, No. 1, pp. 37-62.10.1111/j.1467-9914.2006.00333.xSearch in Google Scholar

Pratt, M.K (2015), “10 Hottest Tech Skills for 2016”, Computerworld, available at https://www.computerworld.com/article/3012033/it-skills-training/10-hottest-tech-skills-for-2016.html, (accessed February 27, 2018).Search in Google Scholar

Preisendörfer, P. (2015), “Organisationssoziologie: Grundlagen, Theorien und Problemstellungen”, Springer.Search in Google Scholar

PwC (2014), “Talent – new challenges ahead”, 17 Annual Global CEO Survey. (2014, June 6), available at http://read.pwc.com/i/243985-pwcs-17th-annual-global-ceo-survey (accessed November 30, 2017)Search in Google Scholar

Schwab, K. (2015), “The Fourth Industrial Revolution – what It Means and How to Respond”, available at https://www.foreignaffairs.com/articles/2015-12-12/forth-industrial-revolution, (accessed February 20, 2018).Search in Google Scholar

Shiel, C., Williams, A., and Mann, S. (2005), “Global Perspectives and Sustainable Development in the Curriculum: Enhanced Employability, More Thoughtful Society?”, in: Newland, B., Norman, K., and Johnson, M. (eds.). Enhancing graduate employability, the Roles of learning, Teaching, Research and Knowledge Transfer. Proceedings of the Bournemouth University Learning and Teaching Conference, pp. 63-77, Poole: Bournemouth University.Search in Google Scholar

Stiwne, E.E., and Alves, M.G. (2010), “Higher Education and Employability of Graduates, Will Bologna Make a Difference?”, in: European Educational Research Journal, Vol. 9, No. 1, pp. 32-44, doi: 10.2304/eerj.2010.9.1.32.10.2304/eerj.2010.9.1.32Open DOISearch in Google Scholar

Technopedia (2017a), “Service Desk”, available at https://www.techopedia.com/definition/30494/service-desk, (accessed February 27, 2018).Search in Google Scholar

Technopedia (2017b), “Programming Language”, available at https://www.techopedia.com/definition/24815/programming-language, (accessed February 27, 2018).Search in Google Scholar

Technopedia (2017c), “Network Protocols”, available at https://www.techopedia.com/definition/12938/network-protocols, (accessed February 27, 2018).Search in Google Scholar

Wissenschaftsrat (2000), “Empfehlungen zur Einführung neuer Studienstrukturen und -abschlüsse (Bakkalaureus/Bachelor – Magister/Master) in Deutschland”. Drs. 4418/00; available at http://www.wissenschaftsrat.de/download/archiv/4418-00.pdf, (accessed February 27, 2018).Search in Google Scholar

World Economic Forum (2016), “Global Challenge Insight Report - The Future of Jobs Employment, Skills and Workforce Strategy for the Fourth Industrial Revolution”, available at http://www3.weforum.org/docs/WEF_Future_of_Jobs.pdf, (accessed February 27, 2018).Search in Google Scholar

Yourdictionary, “Application Suite”, available at http://www.yourdictionary.com/application-suite#computer, (accessed February 27, 2018).Search in Google Scholar