Enhancing Organizational Performance Through The Fuzzy Dematel Method

In today’s dynamic and interconnected business landscape, organizational performance optimization is imperative for sustained success. To achieve this, it is essential to discern and address the complex cause-and-effect relationships within an organization. This article introduces the Fuzzy Decision-Making Trial and Evaluation Laboratory (Fuzzy DEMATEL) method as a powerful tool for evaluating and enhancing organizational performance. The Fuzzy DEMATEL method, an extension of the traditional DEMATEL approach, accommodates the inherent ambiguity and uncertainty in real-world data, offering a more robust and accurate analysis. This method enables decision-makers to identify causal relationships among various factors impacting organizational performance, classify these factors as cause or effect, and quantify the degree of their influence using fuzzy logic.