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Figure 1.

Framework of challenges faced by the leasing sector in Poland.
Source: Own study.
Framework of challenges faced by the leasing sector in Poland. Source: Own study.

Elements of the IDI scenario in relation to the research hypotheses

Elements of the interview scenario and their relation to the research hypotheses Research hypothesis no.
General questions about the growth of the leasing market: H1–H4
What is the growth potential of the leasing market in Poland? Are we facing market saturation?
Is there still room for growth?
If so, when might this occur?
If not—what could be the catalyst for further growth?
General questions about leased assets: H1–H4
Currently, leasing is mainly used to finance purchases of movable property, including, in particular, means of transportation, machinery, etc. Only a small part of financing concerns real property.
Will this structure persist in the future? Can we expect new trends to emerge in this area?
Can we expect real property leasing to grow in importance in the coming years?
Questions about specific trends:
What is your opinion on each of these trends? Is it really taking place, and if so, how is it affecting the leasing sector?
In your opinion, are there any trends not mentioned here that are relevant to the leasing industry?
Questions asked after a specific trend was indicated:
The conducted analysis has led us to identify trends currently affecting the leasing sector, including:
External shocks, including COVID-19, and more recently, the war in Ukraine, and, consequently, inter alia, the pursuit of security and shortening of supply chains; H1
Striving to transition into the circular and collaborative consumption model (subscription of any goods, i.e., anything as a service [XaaS]); H2
digitalization, automation, and robotization and their impact on: H3
leased assets (including the growing demand for less numerous but more advanced and expensive machinery and equipment),
the manner of service performance (to be discussed in more detail in the last section);
Changes in customer service methods:
integration of web-based customer service modules (interfaces) for various services offered in a financial group–banks + leasing companies (management of a company account, leasing products, credits, etc.), use of telematics (offers better tailored to customer needs, cost reduction and improving the quality of customer service),
development of innovations in the financial sector (fintech), including on-line leasing (e.g., on-line executing lease contracts).
Development of the EV segment H4

Anonymized information about the in-depth interview participants

Position Type of entity Specialization
President of the Management Board National Association of Leasing Companies Association of 31 leasing companies and one organization; it represents its members, delivers opinions of draft legal acts, prepares expert opinions, and offers educational and training activities
Chairman National Association of Leasing Companies Association of 31 leasing companies and one organization; it represents its members, delivers opinions of draft legal acts, prepares expert opinions, and offers educational and training activities
Managing Director Company Long-term leasing
President of the Management Board Company Leasing of means of road transport
Regional director Company Leasing of heavy transport machinery and equipment; medium and large enterprises (customers)
Regional Department Director Company Leasing of means of transport; SMEs (customers)
President of the Management Board Company Leasing of means of road transport
Member of the Management Board Company Leasing of means of road transport
Management Board Advisor Company Leasing of means of road transport