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Recruitment agencies and unethical client requests: the ‘loyal matchmaker’ dilemma

Galit Klein
Galit Klein
 y 
Batia Ben Hador
Batia Ben Hador
   | 30 abr 2021
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Article Category: Research Article
Publicado en línea: 30 abr 2021
Páginas: 27 - 41
DOI: https://doi.org/10.2478/ijm-2021-0002
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© 2021 Galit Klein et al., published by Sciendo
This work is licensed under the Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International License.

Figure 1

Summary of the Phase I hypotheses.
Summary of the Phase I hypotheses.

Figure 2

Summary of the Phase II hypotheses
Summary of the Phase II hypotheses

Figure 3

Interaction effect between self-direction, sending resumé, and the willingness to inform the organizational client about the mismatch.
Interaction effect between self-direction, sending resumé, and the willingness to inform the organizational client about the mismatch.

Figure 4

Interaction effect between benevolence, sending resumé, and the willingness to inform the organizational client about the mismatch.
Interaction effect between benevolence, sending resumé, and the willingness to inform the organizational client about the mismatch.

Figure 5

Interaction effect between conformity, sending resumé, and the willingness to inform the organizational client about the mismatch.
Interaction effect between conformity, sending resumé, and the willingness to inform the organizational client about the mismatch.

Mean, standard deviation, and percentage of agreement for the different scenarios

Ethic_conform1,2 Ethic_mention3
M SD No (%) Yes (%)
1. In addition to professional requirements, the client asks that the candidate will be secular (not religious). You find a candidate that suits all the professional requests, who is ultra-orthodox.* 4.98 2.76 12.5 87.5
2. For a marketing job, the client asks that all candidates will be young and energetic. You find a perfect candidate, although he is over 40. 6.78 2.200 12.5 87.5
3. You are looking for a production worker for a factory. The candidate has extensive experience as a production worker. In the past year, he suffered an accident, which caused him a handicap. This limitation affects the output of his work. 6.06 2.26 9.1 90.9
4. The client requires interviewing the candidates before finalizing a decision on the position. You found a suitable candidate according to the professional requirements and after a face-to-face interview, you found out that the candidate is pregnant. 6.92 2.32 27.3 72.7
5. The client requires interviewing the candidates before finalizing a decision on the position. In a face-to-face interview, you noticed that the candidate neglected their physical appearance or was inappropriately dressed. 4.37 2.71 28.4 71.6
6. During a telephone interview, the candidate informs you that she is in the process of fertility treatment. As is well known, due to fertility treatments, the candidate may be absent more frequently than usual. 7.15 2.15 44.3’ 55.7
7. In addition to the professional requirement, the client asks that the candidate have served in the army. However, this work does not require military experience. You found a candidate that meets all the professional requirements, but did not serve in the army. 6.40 2.68 33.0 67.0

Regression analysis between ethical judgments, cognitive thinking style, values and demographic variables.

Model 1. Model 2.
Ethic_conform Ethic_mention
Model l 1 Model 1.2 Model 2.1 Model 2.3 Model 2.4
Demographic attribution
Age −.084 (.03) −.183 (.03) .332* (.00) .346* (.00) .284* (.00)
Tenure .157 (.05) .202 (.05) −.029 (.00) −.003 (.00) .065 (00)
Education (0-first degree, 1-second degree) .166* (.23) .166* (.23) .031 (.04) .019 (.04) .075 (.04)
Values
Benevolence −.041 (.14) −.196* (.02) −.210* (.023
Self-direction .018 (.12) .032 (.02) .039 (.02)
Universalism .252* (.13) −.002 (.00) .085 (.02)
Conformity .024 (.09) .154* (.02) .162* (.01)
Ethic_obeying −.338*** (.01)
R2 (%) .091** .155** .100** .145** .242**
F for change in R2 .043* .034 .097***
Std. Error 1.31 1.29 .232 .230 .218
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