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A Conceptual Conceptual Model of Organisational Culture and Organisational Performance in the Public Sector in South Africa

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25 jun 2025

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The South African public sector remains the largest employer with millions of employees, and public sector employees are the critical resource for the sector to deliver on the priorities and objectives of the government successfully. Exploring the relationship between organisational culture, employee engagement, and organisational performance in the public sector is highly relevant for employees and employers to instil a culture of engagement that delivers superior performance and service to citizens. Although much research has been conducted in this field, little research is evident on the relationship between organisational culture, employee engagement and organisational performance within the South African Public Sector context. The study will draw on various theories of organisational culture, employee engagement and organisational performance and conceptually map these through proposed relationships among main and sub-constructs and variables.