[[1] Aaberge, R., Bhuller, M., Langørgen, A. and Mogstad, M., 2010. The Distributional Impact of Public Services When Needs Differ, IZA Discussion Paper No. 4826.10.2139/ssrn.1575859]Search in Google Scholar
[[2] Curtice, J. K. and Patrikios, S., 2009. Locked In and Silent? The Effectiveness of ‘Voice’ in Public Services Reform, APSA 2009 Toronto Meeting Paper.]Search in Google Scholar
[[3] Duguit, L., 1922. Concept of Public Service. Yale LJ, 32, pp.425.10.2307/788739]Search in Google Scholar
[[4] Grigorescu, A., 2006. Marketing of public and private affairs–a link. Kybernetes, 35(7/8), pp.1179-1189.10.1108/03684920610675166]Search in Google Scholar
[[5] Grigorescu, A., Bob, C.A. and Dobrescu, E.M., 2007. Marketingul afacerilor publice şi private. Bucureşti: Editura Uranus.]Search in Google Scholar
[[6] Grigorescu, A., De Freitas Bradley C., Ivascu, M., 2016. Re-Modelling The Healthcare System Using Two Poles - Quality Of Healthcare Services And Patient Satisfaction, Proceedings of BASIQ, pp. 142-150.]Search in Google Scholar
[[7] Lall, S.V. and Lundberg, M., 2006. What are Public Services Worth, and to Whom?Non-parametric Estimation of Capitalization in Pune. World Bank Policy Research Working Paper No. 3924.10.1596/1813-9450-3924]Search in Google Scholar
[[8] Plumb, I., Androniceanu, A. and Abaluta, O., 2003. Managementul serviciilor publice. Bucureşti: Editura ASE, pp. 83-85.]Search in Google Scholar
[[9] Stirton, L. J. and Lodge, M., 2001. Transparency Mechanisms: Building Publicness into Public Services. Journal of Law and Society, 28(4), pp. 471-489.10.1111/1467-6478.00199]Search in Google Scholar
[[10] European Commission, Communication from the Commission - Services of general interest in Europe/COM/2000/0580 final online https://eur-lex.europa.eu/legal-content/EN/TXT/?uri=celex%3A52000DC0580 [Accessed 12 February 2010].]Search in Google Scholar