Patient satisfaction, perceived empathy, and quality of recovery among elderly postoperative patients: a cross-sectional study

1. Tung LT. Social responses for older people in COVID-19 pandemic: experience from Vietnam. J Gerontol Soc Work. 2020;63(6-7):682–687. Tung LT. Social responses for older people inCOVID-19 pandemic: experience from Vietnam . J Gerontol Soc Work . 2020 ; 63 ( 6-7 ): 682 – 687 . Search in Google Scholar

2. Cristelo D, Ferreira MN, Castro JSE, Teles AR, Campos M, Abelha F. Quality of recovery in elderly patients with postoperative delirium. Saudi J Anaesth. 2019;13:285–289. Cristelo D Ferreira MN CastroJSE, Teles AR Campos M Abelha F. Quality of recovery in elderly patients with postoperative delirium . Saudi J Anaesth . 2019 ; 13 : 285 – 289 . Search in Google Scholar

3. Donohoe E, Roberts HJ, Miclau T, Kreder H. Management of lower extremity fractures in the elderly: a focus on post-operative rehabilitation. Injury. 2020;51(suppl 2):S118–S122. Donohoe E Roberts HJ Miclau T Kreder H. Management of lower extremity fractures in the elderly: a focus on post-operative rehabilitation . Injury . 2020 ; 51 (suppl 2): S118 – S122 . Search in Google Scholar

4. Asamrew N, Endris AA, Tadesse M. Level of patient satisfaction with inpatient services and its determinants: a study of a specialized hospital in Ethiopia. J Environ Public Health. 2020;2020:2473469. Asamrew N Endris AA Tadesse M. Level of patient satisfaction with inpatient services and its determinants: a study of a specializedhospital in Ethiopia . J Environ Public Health . 2020 ; 2020 : 2473469 . Search in Google Scholar

5. Manzoor F, Wei L, Hussain A, Asif M, Shah SIA. Patient satisfaction with health care services, an application of physician’s behavior as a moderator. Int J Environ Res Public Health. 2019;16:3318. Manzoor F Wei L Hussain A Asif M Shah SIA. Patient satisfaction with health care services, an application of physician’s behavior as a moderator . Int J Environ Res Public Health . 2019 ; 16 : 3318 . Search in Google Scholar

6. Curley M. The AACN Synergy Model for patient care revisited. Synergy: The Unique Relationship Between Nurses and Patients. Indianapolis, IN: Sigma Theta Tau International. 2007:25–35. Curley M. The AACN Synergy Model for patient care revisited. Synergy: The Unique Relationship Between Nurses and Patients. Indianapolis, IN: Sigma Theta Tau International . Theta Tau International 2007 : 25 – 35 . Search in Google Scholar

7. Santana MJ, Manalili K, Jolley RJ, Zelinsky S, Quan H, Lu M. How to practice person-centred care: a conceptual framework. Health Expect. 2018;21:429–440. Santana MJ Manalili K Jolley RJ Zelinsky S Quan H Lu M. How to practice person-centred care: a conceptual framework . Health Expect . 2018 ; 21 : 429 – 440 . Search in Google Scholar

8. Dellafiore F, Caruso R, Nania T, et al. Does the synergy model implementation improve the transition from in-hospital to primary care? The experience from an Italian cardiac surgery unit, perspectives, and future implications. Int J Environ Res Public Health. 2022;19:5624. Dellafiore F Caruso R Nania T Does the synergy model implementation improve the transitionfrom in-hospital to primary care? The experience from an Italian cardiac surgery unit, perspectives, and future implications . Int J Environ Res Public Health . 2022 ; 19 : 5624 . Search in Google Scholar

9. Borrell-Vega J, Humeidan ML, Bergese SD. Defining quality of recovery – What is important to patients? Best Pract Res Clin Anaesthesiol. 2018;32(3-4):259–268. Borrell-Vega J Humeidan ML Bergese SD. Defining quality of recovery -What is important to patients? Best Pract Res Clin Anaesthesiol . 2018 ; 32 ( 3-4 ): 259 – 268 . Search in Google Scholar

10. Kane GC, Gotto JL, Mangione S, West S, Hojat M. Jefferson scale of patient’s perceptions of physician empathy: preliminary psychometric data. Croat Med J. 2007;48:81–86. Kane GC Gotto JL Mangione S West S Hojat M. Jefferson scale of patient’s perceptions of physician empathy: preliminary psychometric data . Croat Med J . 2007 ; 48 : 81 – 86 . Search in Google Scholar

11. Stark PA, Myles PS, Burke JA. Development and psychometric evaluation of a postoperative quality of recovery score: the QoR-15. Anesthesiology. 2013;118:1332–1340. Stark PA Myles PS Burke JA. Development and psychometric evaluation of a postoperative quality of recovery score: the QoR-15 . Anesthesiology . 2013 ; 118 : 1332 – 1340 . Search in Google Scholar

12. Kleif J, Gögenur I. Severity classification of the quality of recovery-15 score -An observational study. J Surg Res. 2018;225:101–107. Kleif J Gögenur I. Severity classification of the quality of recovery-15 score -An observational study . J Surg Res . 2018 ; 225 : 101 – 107 . Search in Google Scholar

13. WHO. Process of Translation and Adaptation of Instruments. WHO; 2024. https://www.who.int/docs/default-source/publishing-policies/whoqol-100-guidelines/translation-methodology.pdf?sfvrsn=74cdb8f5_2. Accessed March 19, 2024. WHO Process of Translation and Adaptation of Instruments . WHO ; 2024 . https://www.who.int/docs/default-source/publishing-policies/whoqol-100-guidelines/translation-methodology.pdf?sfvrsn=74cdb8f5_2 . Accessed March 19, 2024 . Search in Google Scholar

14. Polit DF, Beck CT. The content validity index: are you sure you know what’s being reported? Critique and recommendations. Res Nurs Health. 2006;29:489–497. Polit DF Beck CT. The content validity index: are you sure you know what’s being reported? Critique and recommendations . Res Nurs Health . 2006 ; 29 : 489 – 497 . Search in Google Scholar

15. Hojat M, DeSantis J, Gonnella JS. Patient perceptions of clinician’s empathy: measurement and psychometrics. J Patient Exp. 2017;4:78–83. Hojat M DeSantis J Gonnella JS. Patient perceptions of clinician’s empathy: measurement and psychometrics . J Patient Exp . 2017 ; 4 : 78 – 83 . Search in Google Scholar

16. Abdulkader RS, Venugopal D, Jeyashree K, Al Zayer Z, Senthamarai Kannan K, Jebitha R. The intricate relationship between client perceptions of physician empathy and physician self-assessment: lessons for reforming clinical practice. J Patient Exp. 2022;9:23743735221077537. Abdulkader RS Venugopal D Jeyashree K AlZayer Z Senthamarai Kannan K Jebitha R. The intricate relationship between client perceptions of physician empathy and physician self-assessment: lessons for reforming clinical practice . J Patient Exp . 2022 ; 9 : 23743735221077537 . Search in Google Scholar

17. Borracci RA, Doval HC, Celano L, Ciancio A, Manente D, Calderón JGE. Patients’ perceptions of argentine physicians’ empathy based on the Jefferson scale of patient’s perceptions of physician empathy: psychometric data and demographic differences. Educ Health Abingdon Engl. 2017;30:19–25. Borracci RA Doval HC Celano L Ciancio A Manente D Calderón JGE. Patients’ perceptions of argentine physicians’ empathy based on the Jefferson scale of patient’s perceptions of physician empathy: psychometric data and demographic differences . Educ Health Abingdon Engl . 2017 ; 30 : 19 – 25 . Search in Google Scholar

18. Adhikari M, Paudel NR, Mishra SR, Shrestha A, Upadhyaya DP. Patient satisfaction and its sociodemographic correlates in a tertiary public hospital in Nepal: a cross-sectional study. BMC Health Serv Res. 2021;21:135. Adhikari M Paudel NR Mishra SR Shrestha A Upadhyaya DP. Patient satisfaction and its sociodemographic correlates in a tertiary public hospital in Nepal: a cross-sectional study . BMC Health Serv Res . 2021 ; 21 : 135 . Search in Google Scholar

19. Simões JA, Prazeres F, Maricoto T, et al. Physician empathy and patient enablement: Survey in the Portuguese primary health care. Fam Pract. 2021;38:606–611. Simões JA Prazeres F Maricoto T Physician empathy and patient enablement: Survey inthe Portuguese primary health care . Fam Pract . 2021 ; 38 : 606 – 611 . Search in Google Scholar

20. Zhang J, Yang L, Wang X, Dai J, Shan W, Wang J. Inpatient satisfaction with nursing care in a backward region: a cross-sectional study from north-western China. BMJ Open. 2020;10:e034196. Zhang J Yang L Wang X Dai J Shan W Wang J. Inpatient satisfaction with nursing care in a backward region: a cross-sectional study from northwestern China . BMJ Open . 2020 ; 10 : e034196 . Search in Google Scholar

21. Jaensson M, Dahlberg K, Nilsson U. Factors influencing day surgery patients’ quality of postoperative recovery and satisfaction with recovery: a narrative review. Perioper Med (Lond). 2019;8:3. Jaensson M Dahlberg K Nilsson U. Factors influencing day surgery patients’ quality of postoperative recovery and satisfaction with recovery: a narrative review . Perioper Med (Lond) . 2019 ; 8 : 3 . Search in Google Scholar

22. Canales C, Strom S, Anderson CT, et al. Humanistic medicine in anaesthesiology: development and assessment of a curriculum in humanism for postgraduate anaesthesiology trainees. Br J Anaesth. 2019;123:887–897. Canales C Strom S Anderson CT Humanistic medicine in anaesthesiology: development and assessment of a curriculum in humanism for postgraduate anaesthesiology trainees . Br J Anaesth . 2019 ; 123 : 887 – 897 . Search in Google Scholar

23. Kirby R, Knowles HC, Patel A, et al. The influence of patient perception of physician empathy on patient satisfaction among attending physicians working with residents in an emergent care setting. Health Sci Rep. 2021;4:e337. Kirby R Knowles HC Patel A The influence of patient perception of physician empathy on patient satisfaction among attending physicians working with residents in an emergent care setting . Health Sci Rep . 2021 ; 4 : e337 . Search in Google Scholar