<abstract xmlns="http://www.w3.org/1999/xhtml">

<p>Analyzed from the sender’s perspective, marketing communications aim to engage audiences and create benefit-oriented relationships. In order to adequately assess the reciprocal efforts of the sender and receiver of the communication process, one cannot limit oneself to its purely economic analysis, but should pay attention to its broader praxeological context – take into account factors such as efficiency, effectiveness, and expediency. It is also crucial to evaluate parameters beyond the purely usability characteristics of communication practices used in the marketing aspect. Their ethical evaluation from current and potential customers, the social environment, and other stakeholders poses significant challenges for communicators but should also spur potentially beneficial transformations – toward a new view of socially engaged marketing and the ethical dimension of marketing. The purpose of this inquiry is to identify a conceptual framework for measuring the efficiency of marketing communications based on axiological and praxeological dimensions. Five research hypotheses were formulated, which can be verified in the future research.</p>
</abstract>

Analyzed from the sender’s perspective, marketing communications aim to engage audiences and create benefit-oriented relationships. In order to adequately assess the reciprocal efforts of the sender and receiver of the communication process, one cannot limit oneself to its purely economic analysis, but should pay attention to its broader praxeological context – take into account factors such as efficiency, effectiveness, and expediency. It is also crucial to evaluate parameters beyond the purely usability characteristics of communication practices used in the marketing aspect. Their ethical evaluation from current and potential customers, the social environment, and other stakeholders poses significant challenges for communicators but should also spur potentially beneficial transformations – toward a new view of socially engaged marketing and the ethical dimension of marketing. The purpose of this inquiry is to identify a conceptual framework for measuring the efficiency of marketing communications based on axiological and praxeological dimensions. Five research hypotheses were formulated, which can be verified in the future research.

Axiological and Praxeological Dimensions of Marketing Communication Effectiveness – A Conceptual Framework

Foundations of Management

This work is licensed under the Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International License.

Analyzed from the sender’s perspective, marketing communications aim to engage audiences and create benefit-oriented relationships. In order to adequately...

Axiological and Praxeological Dimensions of Marketing Communication Effectiveness – A Conceptual Framework

Publicado en línea: 12 jun 2023

Páginas: 79 - 88

DOI: https://doi.org/10.2478/fman-2023-0006

Palabras clave
marketing communication, marketing communication effectiveness, communication measurement, communication axiology, praxeological aspect of marketing communication

© 2023 Szymon Kolwas et al., published by Sciendo

This work is licensed under the Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International License.

Axiological and Praxeological Dimensions of Marketing Communication Effectiveness – A Conceptual Framework

Publicado en línea: 12 jun 2023

Páginas: 79 - 88

DOI: https://doi.org/10.2478/fman-2023-0006

Palabras clavemarketing communication, marketing communication effectiveness, communication measurement, communication axiology, praxeological aspect of marketing communication

© 2023 Szymon Kolwas et al., published by Sciendo

This work is licensed under the Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International License.

Palabras clave
marketing communication, marketing communication effectiveness, communication measurement, communication axiology, praxeological aspect of marketing communication