This work is licensed under the Creative Commons Attribution-NonCommercial-NoDerivatives 3.0 License.
Appiah, M.K., Possumah, B.T., Ahmat, N., Sanusi, N.A, 2019. Small and Medium Enterprise's Internal Resources and Investment Decisions in Ghana: The Resource-based Approach. Economics and Sociology, 12(3), pp.37–53.AppiahM.K.PossumahB.T.AhmatN.SanusiN.A2019Small and Medium Enterprise's Internal Resources and Investment Decisions in Ghana: The Resource-based Approach123375310.14254/2071-789X.2019/12-3/3Search in Google Scholar
Barnett, M.L, 2007. Stakeholder Influence Capacity and the Variability of Financial Returns to Corporate Social Responsibility, Academy of Management Review, 32(3), pp.794–816.BarnettM.L2007Stakeholder Influence Capacity and the Variability of Financial Returns to Corporate Social Responsibility32379481610.5465/amr.2007.25275520Search in Google Scholar
Berrone, P., Surroca, J. and Tribo, J.A, 2007. Corporate Ethical Identity as a Determinant of Firm Performance. Journal of Business Ethics, 76(1), pp.35–53.BerroneP.SurrocaJ.TriboJ.A2007Corporate Ethical Identity as a Determinant of Firm Performance761355310.1007/s10551-006-9276-1Search in Google Scholar
Bourne, M., Kennerley, M., Franco-Santos, M., 2005. Managing Through Measures: A Study of Impact on Performance. Journal of Manufacturing Technology Management, 16(4), pp.373–395.BourneM.KennerleyM.Franco-SantosM.2005Managing Through Measures: A Study of Impact on Performance16437339510.1108/17410380510594480Search in Google Scholar
Bridoux, F., Stoelhorst, J.W, 2014. Micro-foundations for Stakeholder Theory: Managing Stakeholders with Heterogeneous Motives. Strategic Management Journal, 35(1), pp.107–125.BridouxF.StoelhorstJ.W2014Micro-foundations for Stakeholder Theory: Managing Stakeholders with Heterogeneous Motives35110712510.1002/smj.2089Search in Google Scholar
Brewer, P., Speh, T, 2000. Using the Balanced Scorecard to Measure Supply Chain Performance. Journal of Business Logistics, 21(1), pp.75–93.BrewerP.SpehT2000Using the Balanced Scorecard to Measure Supply Chain Performance2117593Search in Google Scholar
Carter, S.M, 2006. The Interaction of top Management Group, Stakeholder, and Situational Factors on Certain Corporate Reputation Management Activities. Journal of Management Studies, 43(5), pp.1145–1176.CarterS.M2006The Interaction of top Management Group, Stakeholder, and Situational Factors on Certain Corporate Reputation Management Activities4351145117610.1111/j.1467-6486.2006.00632.xSearch in Google Scholar
Cennamo, C., Berrone, P., Gomez-Mejia, L.R, 2009. Does Stakeholder Management Have a Dark Side? Journal of Business Ethics, 89(4), pp.491–507.CennamoC.BerroneP.Gomez-MejiaL.R2009Does Stakeholder Management Have a Dark Side?89449150710.1007/s10551-008-0012-xSearch in Google Scholar
Chenhall, R.H., Langfield-Smith, K, 2007. Multiple Perspectives of Performance Measures. European Management Journal, 25(4), pp.266–82.ChenhallR.H.Langfield-SmithK2007Multiple Perspectives of Performance Measures2542668210.1016/j.emj.2007.06.001Search in Google Scholar
Choi, Y.R., Shepard, D.A, 2005. Stakeholder Perceptions of Age and other Dimensions of Newness. Journal of Management, 31(4), pp.573–596.ChoiY.R.ShepardD.A2005Stakeholder Perceptions of Age and other Dimensions of Newness31457359610.1177/0149206304272294Search in Google Scholar
Cocca, P., Alberti, M, 2010. A Framework to Assess Performance Measurement in SMEs. International Journal of Productivity and Performance Management, 59(2), pp.186–200.CoccaP.AlbertiM2010A Framework to Assess Performance Measurement in SMEs59218620010.1108/17410401011014258Search in Google Scholar
Cragg, W., Greenbaum, A., 2002. Reasoning about Responsibilities: Mining Company Managers on What Stakeholders Are Owed. Journal of Business Ethics, 39(3), pp.319–335.CraggW.GreenbaumA.2002Reasoning about Responsibilities: Mining Company Managers on What Stakeholders Are Owed39331933510.1023/A:1016523113429Search in Google Scholar
Emshoff, J., Freeman, R.E, 1978. Stakeholder Management. The Wharton Applied Research Center, Wharton Business School, Pennsylvania.EmshoffJ.FreemanR.E1978The Wharton Applied Research Center, Wharton Business SchoolPennsylvaniaSearch in Google Scholar
Freeman, R.E, 1984. Strategic Management: A Stakeholder Approach, Pitman, Boston, MA.FreemanR.E1984PitmanBoston, MASearch in Google Scholar
Franco-Santosa, M., Lucianettib, L., Bourne M, 2012. Contemporary Performance Measurement Systems: A Review of their Consequences and a Framework for Research. Management Accounting Research, 23(1), pp.79–119.Franco-SantosaM.LucianettibL.BourneM2012Contemporary Performance Measurement Systems: A Review of their Consequences and a Framework for Research2317911910.1016/j.mar.2012.04.001Search in Google Scholar
Friedman, A.L., Miles, S, 2002. Developing Stakeholder Theory. Journal of Management Studies, 39(1), pp.1–21.FriedmanA.L.MilesS2002Developing Stakeholder Theory39112110.1111/1467-6486.00280Search in Google Scholar
Galbreath, J, 2006. Does Primary Stakeholder Management Positively Affect the Bottom Line? Some Evidence from Australia. Management Decision, 44(8), pp.1106–1121.GalbreathJ2006Does Primary Stakeholder Management Positively Affect the Bottom Line? Some Evidence from Australia4481106112110.1108/00251740610690649Search in Google Scholar
Gomes, C.F.Y., Mahmoud, M., Lisboa, J.V., 2004. A Literature Review of Manufacturing Performance Measures and Measurement in an Organizational Context: a Framework and Direction for Future Research. Journal of Manufacturing Technology Management, 15(6), pp.511–30.GomesC.F.Y.MahmoudM.LisboaJ.V.2004A Literature Review of Manufacturing Performance Measures and Measurement in an Organizational Context: a Framework and Direction for Future Research1565113010.1108/17410380410547906Search in Google Scholar
Heinicke, A., 2018. Performance Measurement Systems in Small and Medium-sized Enterprises and Family Firms: a Systematic Literature Review. Journal of Management Control, 28(1), pp.457–502.HeinickeA.2018Performance Measurement Systems in Small and Medium-sized Enterprises and Family Firms: a Systematic Literature Review28145750210.1007/s00187-017-0254-9Search in Google Scholar
Harrison, J.S., Wicks, A.C, 2013. Stakeholder Theory, Value, and Firm Performance. Business Ethics Quarterly, 23(1), pp.97–124.HarrisonJ.S.WicksA.C2013Stakeholder Theory, Value, and Firm Performance2319712410.5840/beq20132314Search in Google Scholar
Henisz, W.J., Dorobantu, S., Nartey, L.J, 2014. Spinning Gold: the Financial Returns to Stakeholder Engagement. Strategic Management Journal, 36(5), pp.1727–1748.HeniszW.J.DorobantuS.NarteyL.J2014Spinning Gold: the Financial Returns to Stakeholder Engagement3651727174810.1002/smj.2180Search in Google Scholar
Hewko, S., Cummings, G, 2016. Performance Management in Healthcare: a Critical Analysis. Leadership in Health Services, 29(1), pp.52–68.HewkoS.CummingsG2016Performance Management in Healthcare: a Critical Analysis291526810.1108/LHS-12-2014-008126764960Search in Google Scholar
Janjić, V., Todorović, M., Jovanović, D, 2015. A Comparative Analysis of Modern Performance Measurement and Management Models of Companies. Economic Themes, 53(2), pp. 298–313.JanjićV.TodorovićM.JovanovićD2015A Comparative Analysis of Modern Performance Measurement and Management Models of Companies53229831310.1515/ethemes-2015-0017Search in Google Scholar
Jazayeri, M., Scapens, R.W, 2008. The Business Values Scorecard Within BAE Systems: The Evolution of a Performance Measurement System. British Accounting Review, 40(1), pp.48–70.JazayeriM.ScapensR.W2008The Business Values Scorecard Within BAE Systems: The Evolution of a Performance Measurement System401487010.1016/j.bar.2007.10.007Search in Google Scholar
Jensen, M.C., 2002. Value Maximization, Stakeholder Theory and the Corporate Objective Function. Business Ethics Quarterly, 12(2), pp.235–256.JensenM.C.2002Value Maximization, Stakeholder Theory and the Corporate Objective Function12223525610.7312/chew14856-001Search in Google Scholar
Kludacz-Alessandri, M., 2016. Non-financial Dimensions of Measurement and Assessment in the Performance Model for Hospitals. Managerial Economics, 17(1), pp.93–121.Kludacz-AlessandriM.2016Non-financial Dimensions of Measurement and Assessment in the Performance Model for Hospitals1719312110.7494/manage.2016.17.1.93Search in Google Scholar
Korneta, P., 2018. The Concept of Performance Measurement and Management System for Small and Medium Size Polish Healthcare Services Providers. Przedsiębiorczość i Zarządzanie, 19(12), pp.211–225.KornetaP.2018The Concept of Performance Measurement and Management System for Small and Medium Size Polish Healthcare Services Providers191221122510.2478/fman-2020-0016Search in Google Scholar
Korneta, P., 2019. Challenges of Performance Management Systems Implementations: Case Study. Przegląd Organizacji, 10(1), pp.24–31.KornetaP.2019Challenges of Performance Management Systems Implementations: Case Study101243110.33141/po.2019.10.04Search in Google Scholar
Loi, T, 2016. Stakeholder Management: a case of its Related Capability and Performance. Management Decision, 54(1), pp.148–173.LoiT2016Stakeholder Management: a case of its Related Capability and Performance54114817310.1108/MD-06-2015-0244Search in Google Scholar
Nasseh K., Bowblis J.R., Vujicic M., Huang S.S, 2020. Consolidation in the Dental Industry: a Closer Look at Dental Payers and Providers. International Journal of Health Economics and Management, 20(1), pp.145–162.NassehK.BowblisJ.R.VujicicM.HuangS.S2020Consolidation in the Dental Industry: a Closer Look at Dental Payers and Providers20114516210.1007/s10754-019-09274-x732681831583512Search in Google Scholar
Neville, B.A., Menguc, B, 2006. Stakeholder Multiplicity: Toward an Understanding of the Interactions Between Stakeholders. Journal of Business Ethics, 66(8), pp.377–391.NevilleB.A.MengucB2006Stakeholder Multiplicity: Toward an Understanding of the Interactions Between Stakeholders66837739110.1007/s10551-006-0015-4Search in Google Scholar
Nieplowicz, M, 2019. The Use of Balanced Scorecard in the Assessment of Developmental Capacity of Local Government Units. Research Papers of Wrocław University of Economics, 1(544), pp.181–190.NieplowiczM2019The Use of Balanced Scorecard in the Assessment of Developmental Capacity of Local Government Units1544181190Search in Google Scholar
Nguyen L.T., Sasso A.T.L, 2020. Competition and Market Structure in the Dental Industry. International Journal of Health Economics and Management, 20(1), pp.201–214.NguyenL.T.SassoA.T.L2020Competition and Market Structure in the Dental Industry20120121410.1007/s10754-019-09277-831916042Search in Google Scholar
Ogden, S., Watson, R., 1999. Corporate Performance and Stakeholder Management. Academy of Management Journal, 42(5), pp.526–538.OgdenS.WatsonR.1999Corporate Performance and Stakeholder Management42552653810.2307/256974Search in Google Scholar
Perrini, F., Tencati, A., 2006. Sustainability and Stakeholder Management: the Need for New Corporate Performance Evaluation and Reporting Systems. Business Strategy and the Environment, 15(5), pp.296–308.PerriniF.TencatiA.2006Sustainability and Stakeholder Management: the Need for New Corporate Performance Evaluation and Reporting Systems15529630810.1002/bse.538Search in Google Scholar
Pulakos, E.D., O’Leary R.S, 2011. Why is Performance Management Broken? Industrial and Organizational Psychology, 4(2), pp.146–164.PulakosE.D.O’LearyR.S2011Why is Performance Management Broken?4214616410.1111/j.1754-9434.2011.01315.xSearch in Google Scholar
Rampersad H.K., 2005. Total Performance Scorecard. The way to Personal Integrity and Organizational Effecitiveness. Measuring Business Excellence, 9(3).RampersadH.K.2005Total Performance Scorecard. The way to Personal Integrity and Organizational Effecitiveness9310.1108/13683040510616943Search in Google Scholar
Schwarzkopf, D.L., 2006. Stakeholder Perspectives and Business Risk Perception. Journal of Business Ethics, 64(4), pp.327–342.SchwarzkopfD.L.2006Stakeholder Perspectives and Business Risk Perception64432734210.1007/s10551-006-0002-9Search in Google Scholar
Sinclair, D., Zairi, M., 2000. Performance Measurement: A Critical Analysis of the Literature with Respect to Total Quality Management. International Journal of Management Reviews, 2(2), pp.145–68.SinclairD.ZairiM.2000Performance Measurement: A Critical Analysis of the Literature with Respect to Total Quality Management221456810.1111/1468-2370.00035Search in Google Scholar
Sim, K.L., Koh, H.C., 2001. Balanced Scorecard: a Rising Trend in Strategic Performance Measurement. Measuring Business Excellence, 5(2), pp.18–28.SimK.L.KohH.C.2001Balanced Scorecard: a Rising Trend in Strategic Performance Measurement52182810.1108/13683040110397248Search in Google Scholar
Skoczylas, W., Niemiec A, 2016. Performance Measurement System: Diagnosis of Applied Solutions in Polish Companies. Finanse, Rynki Finansowe, Ubezpieczenia, 2(80), pp.149–162.SkoczylasW.NiemiecA2016Performance Measurement System: Diagnosis of Applied Solutions in Polish Companies28014916210.18276/frfu.2016.2.80/1-15Search in Google Scholar
Sundaram, A.K., Inkpen, A.C., 2004. Stakeholder Theory and the Corporate Objective Revisited: a reply. Organization Science, 15(3), pp.370–371.SundaramA.K.InkpenA.C.2004Stakeholder Theory and the Corporate Objective Revisited: a reply15337037110.1287/orsc.1040.0067Search in Google Scholar
Sushil, (2010), Flexible Strategy Game-card. Global Journal of Flexible Systems Management, 11(1/2).Sushil2010Flexible Strategy Game-card111/210.1007/BF03396573Search in Google Scholar
Waal, A, 2007. Successful Performance Management? Apply the Strategic Performance Management Development Cycle. Measuring Business Excellence, 11(2), pp.4–11.WaalA2007Successful Performance Management? Apply the Strategic Performance Management Development Cycle11241110.1108/13683040710752698Search in Google Scholar
Waal, A., Kourtit, K., 2013. Performance Measurement and Management in Practice: Advantages, Disadvantages and Reasons for Use. International Journal of Productivity and Performance Management, 62(5), pp.446–473.WaalA.KourtitK.2013Performance Measurement and Management in Practice: Advantages, Disadvantages and Reasons for Use62544647310.1108/IJPPM-10-2012-0118Search in Google Scholar
Yin, R.K., 2003. Case Study Research. Design and Methods. Sage Publications, Thousand Oaks, London.YinR.K.2003Sage PublicationsThousand Oaks, LondonSearch in Google Scholar
www.stat.gov.pl, [online] Available at https://stat.gov.pl/obszary-tematyczne/zdrowie/zdrowie/ambulatoryjna-opieka-zdrowotna-w-2018-roku,13,3.html [Accessed 12 December, 2019].[online] Available at https://stat.gov.pl/obszary-tematyczne/zdrowie/zdrowie/ambulatoryjna-opieka-zdrowotna-w-2018-roku,13,3.html [Accessed 12 December, 2019].Search in Google Scholar