[
ALFORD, J. Co-production, interdependence and publicness: Extending public service-dominant logic. Public Management Review, 2015, vol. 18, no. 5, pp. 673–691.
]Search in Google Scholar
[
ALFORD, J. Engaging public sector clients: From service-delivery to co-production. Public lecture at the Copenhagen University, Denmark. 24.04.2014. Copenhagen, Denmark.
]Search in Google Scholar
[
ALFORD, J. Engaging public sector clients: From service-delivery to co-production. Basingstoke, UK: Palgrave, 2009, p. 28, 272.
]Search in Google Scholar
[
ALFORD, J. Towards a new Public Management Model: Beyond ‘Managerialism’ and its critics. Australian Journal of Public administration, 1993, vol. 52, no. 2, pp. 135–148. < https://doi.org/10.1111/j.1467-8500.1993.tb00263.x>
]Search in Google Scholar
[
ANDREWS, C. Integrating Public Services Motivation and Self-Determination Theory: A Framework. International Journal of Public Sector Management, 2016. vol. 29, no. 3, p. 12, 1–34.
]Search in Google Scholar
[
BARTENBERGER, M., SZCESCILO, D. The Benefits And Risks Of Experimental Co-Production: The Case Of Urban Redesign In Vienna. Public Administration. 2015, vol. 94, no. 2, pp. 509–525. DOI: 10.1111/padm.12233
]Open DOISearch in Google Scholar
[
BERNARDI, M., DIAMANTINI, D. Shaping the sharing city: An exploratory study on Seoul and Milan. Journal of Cleaner Production, 2018, no. 203, pp-30–42. DOI: < https://doi.org/10.1016/j.jclepro.2018.08.132>
]Search in Google Scholar
[
BOVAIRD, T, STOKER, G, JONES, T, LOEFFLER, E AND PINILLA, R. Activating collective co-production of public services: influencing citizens to participate in complex governance mechanisms in the UK. International Review of Administrative Sciences, 2016, vol. 82, no. 1, pp. 47–68.
]Search in Google Scholar
[
BRANDSEN, T., HONINGH, M. Distinguishing Different Types of Coproduction: A Conceptual Analysis Based on the Classical Definitions. Public Administration Review, 2015, vol. 76, no. 3, pp. 427–435. DOI: < https://doi.org/10.1111/puar.12465>
]Search in Google Scholar
[
BRIGGS, L. Citizens, Customers, Clients or Unwilling Clients? Different and effective strategies for citizen-centric delivery. In: LINDQUIST, E. A.,VINCENT, S., WANNA, H. (eds) Putting Citizens First. Engagement in Policy and Service Delivery for the 21st Century. Canberra: The Australian National University, 2013, pp.83–94, 220.
]Search in Google Scholar
[
BRUDNEY, JL. AND ENGLAND, RE. Toward a definition of the co-production concept. Public Administration Review, 1983, no. 43, pp. 59–65-CHESBROUGH, HW. Open Innovation, the New Imperative for Creating and Profiting from Technology. Boston (USA): Harvard Business School Publishing, 2003.
]Search in Google Scholar
[
CITADEL project has been implemented under the “Horizon-2020” programme, Grant Agreement No 726755.
]Search in Google Scholar
[
DAGLIO, M., GERSON, D., KITCHEN, H. Building Organisational Capacity for Public Sector Innovation. Background Paper, OECD Conference „Innovating the Public Sector: from Ideas to Impact”. Paris: 12–13 November 2015, p. 40.
]Search in Google Scholar
[
EU Project 3LoE “Three-level centres of professional excellence: Qualification, entrepreneurship and innovation in the Green Economy”. Pilot project selected for funding under ERASMUS+ Support for Policy Reform 2020 Call. [online] < https://3-loe.eu/>
]Search in Google Scholar
[
European Commission 2015, “European Fund for Strategic Investments”. Official Journal of the European Union, L 169/1 Regulation (EU) No 2015/1017 of the European Parliament and the Council of 25 June 2015.
]Search in Google Scholar
[
European Commission 2015, A Digital Single Market Strategy for Europe, COM/2015/0192 final.
]Search in Google Scholar
[
European Commission 2017, Europe’s Digital Progress Report 2017, European Commission.
]Search in Google Scholar
[
European Commission 2018, Science, Research and Innovation Performance of the EU. Strengthening the foundations for Europe’s future, European Commission, pp. 431–433.
]Search in Google Scholar
[
European Commission. (2015). Proposal for a Regulation of the European Parliament and of the Council on the establishment of the Structural Reform Support Programme for the period 2017 to 2020 and amending Regulations (EU) No 1303/2013 and (EU) No 1305/2013, COM(2015) 701 final, 2015/0263 (COD), Brussels, 26. 11. 2015.
]Search in Google Scholar
[
European Parliamentary Research Services (EPRS) 2014, Briefing, 25 March, 2014, pp. 2–4. Eurostat 2017, Digital Economy and Society Statistics-Households and Individuals, Eurostat.
]Search in Google Scholar
[
FOTAKI, M. Towards developing new partnerships in public services: Users as consumers, citizens and/or co-producers in health and social care in England and Sweden. Public Administration, 2011, vol. 89, no. 3, pp. 933–955. DOI: < https://doi.org/10.1111/j.1467-9299.2010.01879.x>
]Search in Google Scholar
[
GALLI, F., BRUNORI, G., DI IACOVO, F., INNOCENTI, S. Co-Producing Sustainability: Involving Parents and Civil Society in the Governance of School Meal Services. A Case Study from Pisa, Italy. Sustainability, 2014, vol. 6, no. 4, pp. 1643–1666. DOI: 10.3390/su6041643
]Open DOISearch in Google Scholar
[
GROOTAERT, CH., Van BASTELAEER, T. Understanding and Measuring Social Capital: A Synthesis and Findings from the Social Capital Initiative, 2001, Working Paper 24, Washington DC, World Bank.
]Search in Google Scholar
[
HEMERIJCK, A., VANDENBROUCKE, F. Social Investment and the Euro Crisis: The Necessity of a Unifying Social Policy Concept”. Intereconomics, 2012, vol. 47, no. 4, pp. 200–206.
]Search in Google Scholar
[
HERTOG, Den P., AA, Van Der W., JONG, De M.W. Capabilities for managing service innovation: towards a conceptual framework. Journal of Service Management, 2010, vol. 12, no. 4, pp. 490–514.
]Search in Google Scholar
[
HUNG, SY, CHANG, CM and KUO, SR. User acceptance of mobile e-government services: An empirical study. Government Information Quarterly, 2013, vol. 30, no. 1, pp. 33–44.
]Search in Google Scholar
[
JUKIĆ, T., PEVCIN, P., BENČINA, J., DECMAN, M., VRBEK, S. Collaborative Innovation in Public Administration: Theoretical Background and Research Trends of Co-Production and Co-Creation. Administrative Sciences, 2019, vol. 9, no. 4, p. 90. DOI: < https://doi.org/10.3390/admsci9040090>
]Search in Google Scholar
[
LEMBER, V., BRANDSEN, T. TÕNURIST, P. The potential impacts of digital technologies on co-production and co-creation. Public Management Review, 2019, vol. 21, no. 11, pp. 1665–1686, DOI: < https://doi.org/10.1080/14719037.2019.1619807>
]Search in Google Scholar
[
MCNEIl, J. Enabling social innovation assemblages: Strengthening public sector involvement. Doctoral Thesis at Institute for Culture & Society, Western Sydney University, 2017, p. 306.
]Search in Google Scholar
[
MONRAD, M. Self-Reflexivity as a form of Client Participation: Clients as Citizens, Consumers, Partners or Self-Entrepreneurs. Journal of Social Policy., 2019, pp. 1–18. DOI: < https://doi.org/10.1017/S0047279419000655>
]Search in Google Scholar
[
MURAVSKA, T., STACENKO S., ZEIBOTE, Z. Digitalization in the Regional Context: The Case of E-Government Services in Latvia. Studies in European Affairs, 2018, no. 4., pp. 251–267.
]Search in Google Scholar
[
OECD (2011), Together for Better Public Services: Partnering with Citizens and Civil Society, OECD Public Governance Reviews, OECD Publishing, Paris, < https://doi.org/10.1787/9789264118843-en>
]Search in Google Scholar
[
OECD (2019), Digital Government Review of Sweden: Towards a Data-driven Public Sector, OECD Digital Government Studies, OECD Publishing, Paris, < https://doi.org/10.1787/4daf932b-en>
]Search in Google Scholar
[
OECD 2001, “Understanding the Digital Divide”, OECD, Paris.
]Search in Google Scholar
[
OECD 2016, “Digital Government Strategies for Transforming Public Services in the Welfare Areas,” OECD Publishing, Paris.
]Search in Google Scholar
[
OSBORNE, S. P., RADNOR, Z., KINDER, T., VIDAL, I. The SERVICE Framework: A Public-service-dominant Approach to Sustainable Public Services. British Journal of Management, 2015, vol. 26, no. 3, pp. 424–438. DOI: < https://doi.org/10.1111/1467-8551.12094>
]Search in Google Scholar
[
OSBORNE, SP., RADNOR, Z., NASI, G. A New Theory for Public Service Management? Toward a (Public) Service-Dominant Approach. American Review of Public Administration, 2012, vol. 43, no. 2, pp. 135–158.
]Search in Google Scholar
[
OSBORNE, SP., RADNOR, Z. AND STROKOSCH, K. Co-Production and the Co-Creation of Value in Public Services: A suitable case for treatment? Public Management Review, 2016. vol. 18, no. 5, pp. 639–653.
]Search in Google Scholar
[
OSTROM, E., PARKS, RB., WHITAKER, GP. AND PERCY, SL. The Public Service Production Process: A Framework for Analyzing Police Services”, Policy Studies Journal, 1978, vol. 7, pp. 381–381.
]Search in Google Scholar
[
PARKS, RB., BAKER, PC., KISER, R., OAKERSON, R., OSTROM, E., OSTROM, V., PERCY, SL., VANDIVORT, MB., WHITAKER, GP., WILSON, R. Consumers as Co-producers of Public Services: Some Economic and Institutional Considerations. Rick Policy Studies Journal, 1981, pp. 1001–1011.
]Search in Google Scholar
[
PETRESCU, M., POPESCU, D., BARBU, I., DINESCU, R. Public Management: between the Traditional and New Model” Review of International Comparative Management, 2010, vol. 11, no. 3, pp. 408–415.
]Search in Google Scholar
[
PILO, F. Co-producing affordability’ to the electricity service: a market-oriented response to addressing inequality of access in Rio de Janeiro’s favelas. Urban Research & Practice, 2016, vol. 10, no. 1, pp. 86-101. DOI: 10.1080/17535069.2016.1154101
]Open DOISearch in Google Scholar
[
PUTANS, R. Modern Interactions between the Society and the State: In Search of Clients within Public Administration. Voices from the Sylff Community, 2015. [online] Available at: < https://www.sylff.org/wp-content/uploads/2015/09/06_SRA_Putans_Article-web.pdf>
]Search in Google Scholar
[
RAJNEESH, S. Value Creation in Citizen Services: Sakala as India’s Most Effective Citizen-first Public Engagement Model. Journal of Creating Value, 2015, vol. 1, no. 2, pp. 275-291. < https://doi.org/10.1177/2394964315604096>
]Search in Google Scholar
[
SCOGNAMIGLIO, F. The New Public Governance in the platform society: Co-productive networks for a new public administration. Ph.D. research proposal at UK Open University, 2019, p. 8.
]Search in Google Scholar
[
SICILIA, M., GUARINI, E., SANCINO, A., ANDREANI, M., RUFFINI, R. Public services management and co-production in multi-level governance settings. International Review of Administrative Sciences, 2016, vol. 82, no. 1, pp.8–27.
]Search in Google Scholar
[
THOMAS, J.C. Citizen, Customer, Partner: Rethinking the Place of the Public in Public Management. Public Administration Review, 2013, vol. 73, no. 6, pp. 786–796. DOI: < https://doi.org/10.1111/puar.12109>
]Search in Google Scholar
[
TORFING, J., SØRENSEN, E., RØISELAND, A. Transforming the Public Sector Into an Arena for Co-Creation: Barriers, Drivers, Benefits, and Ways Forward, Administration and Society, 2016, vol. 51, no. 5, pp. 795–825. < https://doi.org/10.1177/0095399716680057>
]Search in Google Scholar
[
TROCCIOLA, G., PALUMBO, R. Co-producing services to enhance cultural heritage. The role of co-production in improving the quality of tourism services. Sinergie – Italian Journal of Management, 2015. DOI: < https://doi.org/10.7433/SRECP.2015.05>
]Search in Google Scholar
[
VERSCHUERE, B., BRANDSEN, T., PESTOFF, V. Co-production as a maturing concept”. In: PESTOFF, V., BRANDSEN, T., VERSCHUERE, B. (eds) New Public Governance, the Third Sector and Co-Production. New York, Routledge, 2012, pp. 1–12, 424, 66.
]Search in Google Scholar
[
VOORBERG, WH, BEKKERS, VJJM and TUMMERS, LG. A Systematic Review of Co-Creation and Co-Production: Embarking on the social innovation journey. Public Management Review, 2015, vol. 17, no. 9, pp. 1333–1357.
]Search in Google Scholar
[
WILLIAMSON, B. Knowing public services: Cross sector intermediaries and algorithmic governance in public sector reform. Public Policy & Administration, 2014, vol. 29, no. 4, pp. 292–312. DOI: < https://doi.org/10.1177%2F0952076714529139>
]Search in Google Scholar
