Network capability, relational capability and Indonesian manufacturing SME performance: an empirical analysis of the mediating role of product innovation

Abdul-Jalal, H., Toulson, P., & Tweed, D. (2013). Knowledge sharing success for sustaining organizational competitive advantage. Procedia Economics and Finance, 7, 150–157.Abdul-JalalH.ToulsonP.TweedD.2013Knowledge sharing success for sustaining organizational competitive advantageProcedia Economics and Finance715015710.1016/S2212-5671(13)00229-3Search in Google Scholar

Abramson, N. R., & Ai, J. X. (1998). Practising Relationship Marketing in Southeast Asia: Reducing Uncertainty and Improving Performance. Management International Review, 38, 113–143.AbramsonN. R.AiJ. X.1998Practising Relationship Marketing in Southeast Asia: Reducing Uncertainty and Improving PerformanceManagement International Review38113143Search in Google Scholar

Achrol, R. S., & Kotler, P. (1999). Marketing in the network economy. Journal of Marketing, 63(4), 146–163.AchrolR. S.KotlerP.1999Marketing in the network economyJournal of Marketing63414616310.1177/00222429990634s114Search in Google Scholar

Acquaah, M. (2012). Social Networking Relationship, Firm-Specific Managerial Experience and Firm Performance in a Transititon Economy: A Comparative Analysis of Family Owned and Non Family Firms. Strategic Managment Journal, 33, 1215–1228.AcquaahM.2012Social Networking Relationship, Firm-Specific Managerial Experience and Firm Performance in a Transititon Economy: A Comparative Analysis of Family Owned and Non Family FirmsStrategic Managment Journal331215122810.1002/smj.1973Search in Google Scholar

Ahuja, G. (2000). Collaboration networks, structural holes, and innovation: A longitudinal study. Administrative Science Quarterly, 45(3), 425–455.AhujaG.2000Collaboration networks, structural holes, and innovation: A longitudinal studyAdministrative Science Quarterly45342545510.2307/2667105Search in Google Scholar

Alawi, M., Kayworth, T. R., & Leidner, D. E. (2005). An empirical examination of the influence of organizational culture on knowledge management practices. Journal of Management Information System, 22(3), 191–224.AlawiM.KayworthT. R.LeidnerD. E.2005An empirical examination of the influence of organizational culture on knowledge management practicesJournal of Management Information System22319122410.2753/MIS0742-1222220307Search in Google Scholar

Aldrich, H. E., & Carter, N. M. (2004). Social network. In W. D. Gartner, K. G. Shaver, N. M. Carter & P. D. Reynolds (Eds.), Handbook of Entrepreneurial Dynamics: The Process of Business Creation (pp. 324–335). Thousand Oaks, CA: Sage.AldrichH. E.CarterN. M.2004Social networkInGartnerW. D.ShaverK. G.CarterN. M.ReynoldsP. D.(Eds.),Handbook of Entrepreneurial Dynamics: The Process of Business Creation324335Thousand Oaks, CASage10.4135/9781452204543.n29Search in Google Scholar

Ardichvili, A., Page, V., & Wentling, T. (2003). Motivation and barriers to participation in virtual knowledge-sharing communities of practice. Journal of Knowledge Management, 7(1), 64–77.ArdichviliA.PageV.WentlingT.2003Motivation and barriers to participation in virtual knowledge-sharing communities of practiceJournal of Knowledge Management71647710.1108/13673270310463626Search in Google Scholar

Ardyan, E. (2016). Market sensing capability and SMEs performance: The mediating role of product innovativeness success. DLSU Business and Economics Review, 25(2), 1–18.ArdyanE.2016Market sensing capability and SMEs performance: The mediating role of product innovativeness successDLSU Business and Economics Review252118Search in Google Scholar

Astley, G. W., & Sachdeva, P. S. (1984). Structural sources of intraorganizational power: A theoretical synthesis. Academy of Management Review, 9(1), 104–113.AstleyG. W.SachdevaP. S.1984Structural sources of intraorganizational power: A theoretical synthesisAcademy of Management Review9110411310.5465/amr.1984.4278071Search in Google Scholar

Boer, H., & During, W. E. (2001). Innovation, What Innovation? A Comparison Between Product, Process And Organisational Innovation. International Journal of Technology Management, 22(1), 83–107. doi: 10.1504/IJTM.2001.002956BoerH.DuringW. E.2001Innovation, What Innovation? A Comparison Between Product, Process And Organisational InnovationInternational Journal of Technology Management2218310710.1504/IJTM.2001.002956Open DOISearch in Google Scholar

Boonlertvanich, K. (2011). Effect of Customer Perceived Value on Satisfaction and Customer Loyalty in Banking Service: The Moderating Effect of Main Bank Status. International Journal of Business Research, 11(6), 40–54.BoonlertvanichK.2011Effect of Customer Perceived Value on Satisfaction and Customer Loyalty in Banking Service: The Moderating Effect of Main Bank StatusInternational Journal of Business Research1164054Search in Google Scholar

Cabrera, A., Collins, W. C., & Salgado, J. F. (2006). Determinants of individual engagement in knowledge sharing. The International Journal of Human Resource Management, 17(2), 245–264.CabreraA.CollinsW. C.SalgadoJ. F.2006Determinants of individual engagement in knowledge sharingThe International Journal of Human Resource Management17224526410.1080/09585190500404614Search in Google Scholar

Calantone, R. J., Cavusgil, S. T., & Zahao, Y. (2002). earning orientation, firm innovation capability, and firm performance. Industrial marketing Management, 31(6), 515–524.CalantoneR. J.CavusgilS. T.ZahaoY.2002earning orientation, firm innovation capability, and firm performanceIndustrial marketing Management31651552410.1016/S0019-8501(01)00203-6Search in Google Scholar

Chang, C. H., & Tu, C. T. (2005). Exploring Store Image, Customer Satisfaction, and Customer Loyalty Relationship: Evidence From Taiwanese Hypermarket Industry. Journal of American Academy of Busines, 7(2), 197–202.ChangC. H.TuC. T.2005Exploring Store Image, Customer Satisfaction, and Customer Loyalty Relationship: Evidence From Taiwanese Hypermarket IndustryJournal of American Academy of Busines72197202Search in Google Scholar

Chiu, Y. T. H. (2009). How network competence and network location influence innovation performance. Journal of Business & Industrial Marketing, 24(1), 46–55.ChiuY. T. H.2009How network competence and network location influence innovation performanceJournal of Business & Industrial Marketing241465510.1108/08858620910923694Search in Google Scholar

Christian, R. C. (1963). Innovate for Success. Journal of Marketing, 27(2), 78–79.ChristianR. C.1963Innovate for SuccessJournal of Marketing272787910.2307/1248379Search in Google Scholar

Cummings, J. N. (2004). Work groups, structural diversity, and knowledge sharing in a global organization. Management Science, 50(3), 352–364.CummingsJ. N.2004Work groups, structural diversity, and knowledge sharing in a global organizationManagement Science50335236410.1287/mnsc.1030.0134Search in Google Scholar

Eris, E. D., & Ozmen, O. N. T. (2012). The Effect of Market Orientation, Learning Orientation and Innovativeness. International Journal of Economic Sciences and Applied Research 5(05.01), pp. 77–108.ErisE. D.OzmenO. N. T.2012The Effect of Market Orientation, Learning Orientation and InnovativenessInternational Journal of Economic Sciences and Applied Research505.0177108Search in Google Scholar

Eshlaghy, A. T., & Maatofi, A. (2011). Learning Orientation, Innovation and Performance. European Journal of Social Sciences, 19(1).EshlaghyA. T.MaatofiA.2011Learning Orientation, Innovation and PerformanceEuropean Journal of Social Sciences191Search in Google Scholar

Garcia, R., & Calantone, R. J. (2002). A critical look at technological innovation typology and innovativeness terminology: A literature review. Journal of Product Innovation Management, 19(2), 110–132.GarciaR.CalantoneR. J.2002A critical look at technological innovation typology and innovativeness terminology: A literature reviewJournal of Product Innovation Management19211013210.1111/1540-5885.1920110Search in Google Scholar

Gulati, R. (1999). Network location and learning: the influence of network resources and firm capabilities on alliance formation. Strategic Management Journal, 20(5), 397–420.GulatiR.1999Network location and learning: the influence of network resources and firm capabilities on alliance formationStrategic Management Journal20539742010.1002/(SICI)1097-0266(199905)20:5<397::AID-SMJ35>3.0.CO;2-KSearch in Google Scholar

Gulati, R., Nohria, N., & Zaheer, A. (2000). Strategic networks. Strategic Management Journal, 21(3), 203–215.GulatiR.NohriaN.ZaheerA.2000Strategic networksStrategic Management Journal21320321510.1007/3-540-30763-X_15Search in Google Scholar

Henneberg, S. C., Naude, P., & Mouzas, S. (2010). Sense-making and Management in Business Network-Some Observations, Considerations, and a Research Agenda. Industrial Marketing Management, 39, 335–360.HennebergS. C.NaudeP.MouzasS.2010Sense-making and Management in Business Network-Some Observations, Considerations, and a Research AgendaIndustrial Marketing Management3933536010.1016/j.indmarman.2009.03.011Search in Google Scholar

Herrmann, A., Gassmann, O., & Eisert, U. (2007). An empirical study of the antecedents for radical product innovations and capabilities for transformation. Journal of Engineering and Technology Management, 24(1–2), 92–120.HerrmannA.GassmannO.EisertU.2007An empirical study of the antecedents for radical product innovations and capabilities for transformationJournal of Engineering and Technology Management241–29212010.1016/j.jengtecman.2007.01.006Search in Google Scholar

Hoffman, H. W. (2007). Strategies for managing a portfolio of alliances. Strategic Management Journal, 28, 827–856.HoffmanH. W.2007Strategies for managing a portfolio of alliancesStrategic Management Journal2882785610.1002/smj.607Search in Google Scholar

Husein, S., & Nuryakin. (2018). The Effect of Product's Attribute Attractiveness on The Relationship Between Product Innovation and Customer's Purchasing Interest A Study on Customers of Honda Matic Motorcycle in Indonesia. WSEAS Transactions on Business and Economics, 15, 329–339.HuseinS.Nuryakin2018The Effect of Product's Attribute Attractiveness on The Relationship Between Product Innovation and Customer's Purchasing Interest A Study on Customers of Honda Matic Motorcycle in IndonesiaWSEAS Transactions on Business and Economics15329339Search in Google Scholar

Janssen, M., Stoopendaal, A. M. V., & Putters, K. (2015). Situated novelty: Introducing a process perspective on the study of innovation. Research Policy, 44(10), 1974–1984.JanssenM.StoopendaalA. M. V.PuttersK.2015Situated novelty: Introducing a process perspective on the study of innovationResearch Policy44101974198410.1016/j.respol.2015.06.008Search in Google Scholar

Jantunen, A. (2005). Knowledge-processing capabilities and innovative performance: An empirical study. European Journal of Innovation Management, 8(3), 336–349.JantunenA.2005Knowledge-processing capabilities and innovative performance: An empirical studyEuropean Journal of Innovation Management8333634910.1108/14601060510610199Search in Google Scholar

Kale, P., Singh, H., & Perlmutter, H. (2000). Learning and protection of proprietary assets in strategic alliances: Building relational capital. Strategic Management Journal, 21(3), 217–237.KaleP.SinghH.PerlmutterH.2000Learning and protection of proprietary assets in strategic alliances: Building relational capitalStrategic Management Journal21321723710.1002/(SICI)1097-0266(200003)21:3<217::AID-SMJ95>3.0.CO;2-YSearch in Google Scholar

Kim, T. T., & Lee, G. (2013). Hospitality employee knowledge-sharing behaviors in the relationship between goal orientations and service innovative behavior. International Journal of Hospitality Management, 34, 324–337.KimT. T.LeeG.2013Hospitality employee knowledge-sharing behaviors in the relationship between goal orientations and service innovative behaviorInternational Journal of Hospitality Management3432433710.1016/j.ijhm.2013.04.009Search in Google Scholar

Kogut, B., & Zander, U. (1992). Knowledge of the Firm, Combinative Capabilities, and The Replication of Technology. Organization Science, 3(3), 383–397.KogutB.ZanderU.1992Knowledge of the Firm, Combinative Capabilities, and The Replication of TechnologyOrganization Science3338339710.1016/B978-0-7506-9718-7.50005-6Search in Google Scholar

Lambe, C. J., Spekman, R. E., & Hunt, S. D. (2002). Alliance competence, resources, and alliance success: Conceptualization, measurement, and initial test. Journal of the Academy of Marketing Science, 30(2), 141–158.LambeC. J.SpekmanR. E.HuntS. D.2002Alliance competence, resources, and alliance success: Conceptualization, measurement, and initial testJournal of the Academy of Marketing Science30214115810.1177/03079459994399Search in Google Scholar

Leavy, B. (2005). A leader's guide to creating an innovation culture. Strategy & Leadership, 33(4), 38–45.LeavyB.2005A leader's guide to creating an innovation cultureStrategy & Leadership334384510.1108/10878570510608031Search in Google Scholar

Lin, H. F. (2007). Knowledge sharing and firm innovation capability: an empirical study. International Journal of Man Power, 28(3/4), 315–332.LinH. F.2007Knowledge sharing and firm innovation capability: an empirical studyInternational Journal of Man Power283/431533210.1108/01437720710755272Search in Google Scholar

Luo, X., Griffin, D. A., Liu, S. S., & Shi, Y.-Z. (2004). The effects of customer relationships and social capital on firm performance: A chinese business illustration. Journal of International Marketing, 12(4), 25–45.LuoX.GriffinD. A.LiuS. S.ShiY.-Z.2004The effects of customer relationships and social capital on firm performance: A chinese business illustrationJournal of International Marketing124254510.1509/jimk.12.4.25.53216Search in Google Scholar

Luo, X., Griffith, D. A., Liu, S. S., & Shi, Y.-Z. (2004). The Effects of Customer Relationships and Social Capital on Firm Performance: A Chinese Business Illustration. Journal of International Marketing, 12(4), 25–45.LuoX.GriffithD. A.LiuS. S.ShiY.-Z.2004The Effects of Customer Relationships and Social Capital on Firm Performance: A Chinese Business IllustrationJournal of International Marketing124254510.1509/jimk.12.4.25.53216Search in Google Scholar

Marina du, P. (2007). The role of knowledge management in innovation. Journal of Knowledge Management, 11(4), 20–29.Marina duP.2007The role of knowledge management in innovationJournal of Knowledge Management114202910.1108/13673270710762684Search in Google Scholar

Mascarenhas, B., Bajeva, A., & Jamil, M. (1998). Dynamics of core competencies in leading multinational companies. California Management Review, 40(4), 117–132.MascarenhasB.BajevaA.JamilM.1998Dynamics of core competencies in leading multinational companiesCalifornia Management Review40411713210.2307/41165967Search in Google Scholar

Matear, S., Osborn, P., Garrett, T., & Gray, B. J. (2002). How does market orientation contribute to service firm? An examination of alternative mechanisms. European Journal of Marketing, 36(9/10), 1058–1075.MatearS.OsbornP.GarrettT.GrayB. J.2002How does market orientation contribute to service firm? An examination of alternative mechanismsEuropean Journal of Marketing369/101058107510.1108/03090560210437334Search in Google Scholar

Matin, H. Z., Alvani, S. M., Jandaghi, G. R., & Pashazadeh, Y. (2010). Designing and clarifying knowledge sharing model in administrative agencies to improve the performance. European Journal of Economics, Finance and administrative Sciences, 22, 101–111.MatinH. Z.AlvaniS. M.JandaghiG. R.PashazadehY.2010Designing and clarifying knowledge sharing model in administrative agencies to improve the performanceEuropean Journal of Economics, Finance and administrative Sciences22101111Search in Google Scholar

Mavondo, F. T., Chimhanzi, J., & Stewart, J. (2005). Learning orientation and market orientation Relationship with innovation, human resource practices and performance. European Journal of Marketing, 39(11/12), 1235.MavondoF. T.ChimhanziJ.StewartJ.2005Learning orientation and market orientation Relationship with innovation, human resource practices and performanceEuropean Journal of Marketing3911/12123510.1108/03090560510623244Search in Google Scholar

Mitrega, M., Forkmann, S., Ramos, C., & Henneberg, S. C. (2012). Networking capability in business relationships: Concept and scale development. Industrial marketing Management, 41(5), 739–751.MitregaM.ForkmannS.RamosC.HennebergS. C.2012Networking capability in business relationships: Concept and scale developmentIndustrial marketing Management41573975110.1016/j.indmarman.2012.06.002Search in Google Scholar

Morgan, R. M., & Hunt, S. D. (1994). The commitment-trust theory of relationship marketing. Journal of Marketing, 58(3), 20–38.MorganR. M.HuntS. D.1994The commitment-trust theory of relationship marketingJournal of Marketing583203810.1177/002224299405800302Search in Google Scholar

Mu, J. (2013). Networking capability, new venture performance and entrepreneurial rent. Journal of Research in Marketing and Entrepreneurship, 15(2), 101–123.MuJ.2013Networking capability, new venture performance and entrepreneurial rentJournal of Research in Marketing and Entrepreneurship15210112310.1108/JRME-06-2012-0011Search in Google Scholar

Najib, M., & Kiminami, A. (2011). Innovation, cooperation and business performance. Journal of Agribusiness in Developing and Emerging Economies, 1(1), 75–96. doi: 10.1108/20440831111131523NajibM.KiminamiA.2011Innovation, cooperation and business performanceJournal of Agribusiness in Developing and Emerging Economies11759610.1108/20440831111131523Open DOISearch in Google Scholar

Narver, J. C., & Slater, S. F. (1990). The effect of a market orientation on business profitability. Journal of Marketing, 54(4), 20–35.NarverJ. C.SlaterS. F.1990The effect of a market orientation on business profitabilityJournal of Marketing544203510.4135/9781452231426.n3Search in Google Scholar

Ngugi, I. K., & Johnsen, R. E. (2010). Relational Capabilities for Value Co-Creation and Innovation in SMEs. Journal of Small Business and Enterprise Development, 17(2), 260–278.NgugiI. K.JohnsenR. E.2010Relational Capabilities for Value Co-Creation and Innovation in SMEsJournal of Small Business and Enterprise Development17226027810.1108/14626001011041256Search in Google Scholar

Nonaka, I. (1991). The Knowledge-Creating Company. Havard Business Review(November–Desember), 96–104.NonakaI.1991The Knowledge-Creating CompanyHavard Business ReviewNovember–Desember9610410.1016/B978-0-7506-7009-8.50016-1Search in Google Scholar

Nonaka, I., & Takeuchi, H. (1995). The knowledge creating company: How Japanese companies create the dynamics of innovation. USA: Oxford University Press.NonakaI.TakeuchiH.1995The knowledge creating company: How Japanese companies create the dynamics of innovationUSAOxford University PressSearch in Google Scholar

Nuryakin. (2018). Competitive Advantage and Product Innovation Key Success of Batik SMES Marketing Performance In Indonesia. Academy of Strategic Management Journal, 17(2), 1–17.Nuryakin2018Competitive Advantage and Product Innovation Key Success of Batik SMES Marketing Performance In IndonesiaAcademy of Strategic Management Journal172117Search in Google Scholar

Nuryakin, & Ardyan, E. (2018a). SMEs’ marketing performance: the mediating role of market entry capability. Journal of Research in Marketing and Entrepreneurship, 20(2), 122–146. doi: 10.1108/jrme-03-2016-0005NuryakinArdyanE.2018aSMEs’ marketing performance: the mediating role of market entry capabilityJournal of Research in Marketing and Entrepreneurship20212214610.1108/jrme-03-2016-0005Open DOISearch in Google Scholar

Nuryakin, & Ardyan, E. (2018b). SMEs’ marketing performance: the mediating role of market entry capability. Journal of Research in Marketing and Entrepreneurship, 2018(2).NuryakinArdyanE.2018bSMEs’ marketing performance: the mediating role of market entry capabilityJournal of Research in Marketing and Entrepreneurship2018210.1108/JRME-03-2016-0005Search in Google Scholar

Nuryakin, & Retnawati, B. B. (2016). Using Technological Relational Capabilities to Investigate Marketing Performance. Information, 16, 2555–2563.NuryakinRetnawatiB. B.2016Using Technological Relational Capabilities to Investigate Marketing PerformanceInformation1625552563Search in Google Scholar

Nwaiwu, F., Duduci, M., Chromjakova, F., & Otekhile, C.-A. F. (2020). Industry 4.0 concepts within the Czech SME manufacturing sector: an empirical assessment of critical success factors. Business: Theory and Practice, 21(1), 58–70. doi: 10.3846/btp.2020.10712NwaiwuF.DuduciM.ChromjakovaF.OtekhileC.-A. F.2020Industry 4.0 concepts within the Czech SME manufacturing sector: an empirical assessment of critical success factorsBusiness: Theory and Practice211587010.3846/btp.2020.10712Open DOISearch in Google Scholar

Oshri, I., Kotlarsky, J., & Gerbasi, A. (2015). Strategic innovation through outsourcing: The role of relational and contractual governance. Journal of Strategic Information System, 24, 203–216.OshriI.KotlarskyJ.GerbasiA.2015Strategic innovation through outsourcing: The role of relational and contractual governanceJournal of Strategic Information System2420321610.1016/j.jsis.2015.08.001Search in Google Scholar

Pfeffer, J., & Salancik, G. R. (1978). The External Control of Organization: A Resource Dependence Perspective. New York, USA: Free Press.PfefferJ.SalancikG. R.1978The External Control of Organization: A Resource Dependence PerspectiveNew York, USAFree PressSearch in Google Scholar

Powell, W. W. (1996). Trust-based forms of governance. In R. M. Kramer & T. R. Tyler (Eds.), Trust in organizations. Frontiers of theory and research (pp. 51–67). Thousand Oaks: Sage.PowellW. W.1996Trust-based forms of governanceInKramerR. M.TylerT. R.(Eds.),Trust in organizations. Frontiers of theory and research5167Thousand OaksSage10.4135/9781452243610.n4Search in Google Scholar

Powell, W. W., Koput, K. W., & Smith-Doerr, L. (1996). Interorganization collaboration and the locus of innovation: networks of learning in biotechnology. Administrative Science Quarterly, 41, 116–145.PowellW. W.KoputK. W.Smith-DoerrL.1996Interorganization collaboration and the locus of innovation: networks of learning in biotechnologyAdministrative Science Quarterly4111614510.2307/2393988Search in Google Scholar

Raghunathan, S. (1999). Impact of information quality and decision-maker quality on decision quality: A theoretical model and simulation analysis. Decision Support System, 26(4), 275–286.RaghunathanS.1999Impact of information quality and decision-maker quality on decision quality: A theoretical model and simulation analysisDecision Support System26427528610.1016/S0167-9236(99)00060-3Search in Google Scholar

Rao, Y., Guo, K. H., & Chen, Y. (2015). Information systems maturity, knowledge sharing, and firm performance. International Journal of Accounting & Information System, 23(2), 106–127.RaoY.GuoK. H.ChenY.2015Information systems maturity, knowledge sharing, and firm performanceInternational Journal of Accounting & Information System23210612710.1108/IJAIM-11-2013-0060Search in Google Scholar

Ritter, T., & Gemunden, H. G. (2003). Network Competence: Its Impact on Innovation Success and Its Antecedents. Journal of Business Research, 56, 745–755.RitterT.GemundenH. G.2003Network Competence: Its Impact on Innovation Success and Its AntecedentsJournal of Business Research5674575510.1016/S0148-2963(01)00259-4Search in Google Scholar

Salavou, H., & Avlonitis, G. (2008). Product innovativeness and performance a focus on SMEs. Management Decision, 46(7), 969–985. doi: 10.1108/00251740810890168SalavouH.AvlonitisG.2008Product innovativeness and performance a focus on SMEsManagement Decision46796998510.1108/00251740810890168Open DOISearch in Google Scholar

Saraf, N., Langdon, C. S., & Gosain, S. (2007). IS application capabilities and relational value in interfrm partnerships. Information Systems Research, 18(3), 320–339.SarafN.LangdonC. S.GosainS.2007IS application capabilities and relational value in interfrm partnershipsInformation Systems Research18332033910.1287/isre.1070.0133Search in Google Scholar

Sharabati, A.-A. A., Jawad, S. N., & Bontis, N. (2010). Intellectual capital and business performance in the pharmaceutical sector of jordan. Management Decision, 48(1), 105–131. doi: 10.1108/00251741011014481SharabatiA.-A. A.JawadS. N.BontisN.2010Intellectual capital and business performance in the pharmaceutical sector of jordanManagement Decision48110513110.1108/00251741011014481Open DOISearch in Google Scholar

Sin, L. Y. M., Tse, A. C. B., Chan, H., Heung, V. C. S., & Yim, F. H. K. (2006). The Effects of Relationship Marketing Orientation on Business Performance in the Hotel Industry. Journal of Hospitality & Tourism Research, 30(4), 407–426. doi: 10.1177/1096348006287863SinL. Y. M.TseA. C. B.ChanH.HeungV. C. S.YimF. H. K.2006The Effects of Relationship Marketing Orientation on Business Performance in the Hotel IndustryJournal of Hospitality & Tourism Research30440742610.1177/1096348006287863Open DOISearch in Google Scholar

Sin, L. Y. M., Tse, A. C. B., Yau, O. C. B., Chow, R. P. M., & Lee, J. S. Y. (2005). Market Orientation, Relationship Marketing Orientation, And Business Performance: The Mediating Effects of Economy Ideology and Industry Type. Journal of International Marketing, 13(1), 36–57.SinL. Y. M.TseA. C. B.YauO. C. B.ChowR. P. M.LeeJ. S. Y.2005Market Orientation, Relationship Marketing Orientation, And Business Performance: The Mediating Effects of Economy Ideology and Industry TypeJournal of International Marketing131365710.1509/jimk.13.1.36.58538Search in Google Scholar

Slater, S. F., & narver, J. C. (1994). Does Competitive Environment Moderate the Market Orientation-Performance Relationship. Journal of Marketing, 50, 46–55.SlaterS. F.NarverJ. C.1994Does Competitive Environment Moderate the Market Orientation-Performance RelationshipJournal of Marketing50465510.1177/002224299405800104Search in Google Scholar

Smirnova, M., Naude, P., Henneberg, S. C., Mouzas, S., & Kouchtch, S. P. (2011). The Impact of Market Orientation on the Development of Relational Capabiloties and Performance Outcomes: The Case of Russian Industrial Firms. Industrial marketing Management, 40, 44–53.SmirnovaM.NaudeP.HennebergS. C.MouzasS.KouchtchS. P.2011The Impact of Market Orientation on the Development of Relational Capabiloties and Performance Outcomes: The Case of Russian Industrial FirmsIndustrial marketing Management40445310.1016/j.indmarman.2010.09.009Search in Google Scholar

Souto, J. E. (2015). Business Model Innovation and Business Concept Innovation as the context of Incremental and Radical Innovation. Tourism Management, 51, 142–155.SoutoJ. E.2015Business Model Innovation and Business Concept Innovation as the context of Incremental and Radical InnovationTourism Management5114215510.1016/j.tourman.2015.05.017Search in Google Scholar

Spender, J. C., & Grant, R. M. (1996). Knowledge and the Firm: Overview. Strategic Management Journal, 17, 5–9.SpenderJ. C.GrantR. M.1996Knowledge and the Firm: OverviewStrategic Management Journal175910.1002/smj.4250171103Search in Google Scholar

Subramaniam, R. (2005). A multivariate study of the relationship between organizational learning, organizational innovation and organizational climate in the Australian hotel industry. (Doctor of Phyloshophy), Swinburne University of Technology, Australia.SubramaniamR.2005A multivariate study of the relationship between organizational learning, organizational innovation and organizational climate in the Australian hotel industry(Doctor of Phyloshophy),Swinburne University of TechnologyAustraliaSearch in Google Scholar

Surijah, A. B. (2015). Knowledge management support, employee engagement, knowledge sharing and corporate performance. Paper presented at the 5th Annual International Conference on Business Strategy and Asian Economic Transformation (BizStrategy 2015).SurijahA. B.2015Knowledge management support, employee engagement, knowledge sharing and corporate performancePaper presented at the 5th Annual International Conference on Business Strategy and Asian Economic Transformation (BizStrategy 2015)10.5176/2251-1970_BizStrategy15.06Search in Google Scholar

Swan, J., Goussevskaia, A., Newell, S., Robertson, M., Bresnen, M., & Obembe, A. (2007). Modes of organizing biomedical innovation in the UK and US and the role of integrative and relational capabilities. Research Policy, 36, 529–547.SwanJ.GoussevskaiaA.NewellS.RobertsonM.BresnenM.ObembeA.2007Modes of organizing biomedical innovation in the UK and US and the role of integrative and relational capabilitiesResearch Policy3652954710.1016/j.respol.2007.02.014Search in Google Scholar

Tang, F., Mu, J., & Maclachlan, D. L. (2008). Implication of network size and structure on organizations’ knowledge transfer. Expert System with Application, 34(2), 109–114.TangF.MuJ.MaclachlanD. L.2008Implication of network size and structure on organizations’ knowledge transferExpert System with Application34210911410.1016/j.eswa.2006.12.020Search in Google Scholar

Thornton, S. C., Henneberg, S. C., & Naude, P. (2014). Conceptualizing and validating organizational networking as a second-order formative construct. Industrial marketing Management, 43(6), 951–966.ThorntonS. C.HennebergS. C.NaudeP.2014Conceptualizing and validating organizational networking as a second-order formative constructIndustrial marketing Management43695196610.1016/j.indmarman.2014.05.001Search in Google Scholar

Tidd, J., Bessant, J. R., & Pavitt, K. (2005). Managing innovation: Integrating technological, market and organizational change (3 ed.). USA: John Wiley & Son Inc.TiddJ.BessantJ. R.PavittK.2005Managing innovation: Integrating technological, market and organizational change3 ed.USAJohn Wiley & Son IncSearch in Google Scholar

Tsai, W., & Ghoshal, S. (1998). Social capital and value creation: The role of intrafirm networks. The Academy of Management Journal, 41(4), 464–476.TsaiW.GhoshalS.1998Social capital and value creation: The role of intrafirm networksThe Academy of Management Journal414464476Search in Google Scholar

Un, C. A. (2010). An Empirical Multi-Level Analysis for Achieving Balance Between Incremental and Radical Innovations. Journal of Engineering and Technology Management, 27, 1–19.UnC. A.2010An Empirical Multi-Level Analysis for Achieving Balance Between Incremental and Radical InnovationsJournal of Engineering and Technology Management2711910.1016/j.jengtecman.2010.03.001Search in Google Scholar

Usman, I., Hartani, N. H., & Sroka, M. (2020). Operational performance of SME: the impact of entrepreneurial leadership, good governance and business process management. Polish Journal of Management Studies, 21(1), 408–418. doi:10.17512/pjms.2020.21.1.30UsmanI.HartaniN. H.SrokaM.2020Operational performance of SME: the impact of entrepreneurial leadership, good governance and business process managementPolish Journal of Management Studies21140841810.17512/pjms.2020.21.1.30Open DOISearch in Google Scholar

Utterback, J. M., & Abernathy, W. J. (1975). A Dynamic Model of Process and Product Innovation. The International Journal of Management Science, 3(6), 639–656.UtterbackJ. M.AbernathyW. J.1975A Dynamic Model of Process and Product InnovationThe International Journal of Management Science3663965610.1016/0305-0483(75)90068-7Search in Google Scholar

Uzzi, B. (1996). The sources and consequences of embeddedness for the economic performance of organizations: The network effect. American Sociological Review, 61(4), 674–698.UzziB.1996The sources and consequences of embeddedness for the economic performance of organizations: The network effectAmerican Sociological Review61467469810.2307/2096399Search in Google Scholar

Van den Hooff, B., & De Ridder, J. A. (2004). Knowledge sharing in context: the influence of organizational commitment, communication climate and CMC use on knowledge sharing. Journal of Knowledge Management, 8(6), 117–130.Van den HooffB.De RidderJ. A.2004Knowledge sharing in context: the influence of organizational commitment, communication climate and CMC use on knowledge sharingJournal of Knowledge Management8611713010.1108/13673270410567675Search in Google Scholar

Vesalainen, J., & Hakala, H. (2014). Strategic Capability Architecture: The Role of Network capability. Industrial marketing Management, 43, 938–950.VesalainenJ.HakalaH.2014Strategic Capability Architecture: The Role of Network capabilityIndustrial marketing Management4393895010.1016/j.indmarman.2014.05.008Search in Google Scholar

Wang, C. L., Hult, G. T. M., Ketchen, D. J., & Ahmed, P. K. (2009). Knowledge Management Orientation, Market Orientation, and Firm Performance: An Integration and Empirical Examination. Journal of Strategic Marketing, 17(2), 99–122.WangC. L.HultG. T. M.KetchenD. J.AhmedP. K.2009Knowledge Management Orientation, Market Orientation, and Firm Performance: An Integration and Empirical ExaminationJournal of Strategic Marketing1729912210.1080/09652540902879326Search in Google Scholar

Wang, Z. W., & Wang, N. (2012). Knowledge sharing, innovation and firm performance. Expert System with Application, 39(10), 3899–8908. doi: 10.1016/j.eswa.2012.02.017WangZ. W.WangN.2012Knowledge sharing, innovation and firm performanceExpert System with Application39103899890810.1016/j.eswa.2012.02.017Open DOISearch in Google Scholar

Yaprak, A., Cavusgil, S. T., & Kandemir, D. (2006). Alliance orientation: conceptualization, measurement, and impact on market performance. Journal of the Academy of Marketing Science, 34(3), 324–340.YaprakA.CavusgilS. T.KandemirD.2006Alliance orientation: conceptualization, measurement, and impact on market performanceJournal of the Academy of Marketing Science34332434010.1177/0092070305285953Search in Google Scholar

Yeşil, S., Koska, A., & Buyukbese, T. (2013). Knowledge Sharing Process, Innovation Capability and Innovation Performance: An Empirical Study. Procedia - Social and Behavioral Sciences, 75, 217–225. doi: 10.1016/j.sbspro.2013.04.025YeşilS.KoskaA.BuyukbeseT.2013Knowledge Sharing Process, Innovation Capability and Innovation Performance: An Empirical StudyProcedia - Social and Behavioral Sciences7521722510.1016/j.sbspro.2013.04.025Open DOISearch in Google Scholar

Zacca, R., Mumin, D., & Ahrens, T. (2015). Impact of network capability on small business performance. Management Decision, 51(1), 2–23.ZaccaR.MuminD.AhrensT.2015Impact of network capability on small business performanceManagement Decision51122310.1108/MD-11-2013-0587Search in Google Scholar

Zhang, X., & Jiang, J. Y. (2015). With whom shall I share my knowledge? A recipient perspective of knowledge sharing. Journal of Knowledge Management, 19(2), 277–295.ZhangX.JiangJ. Y.2015With whom shall I share my knowledge? A recipient perspective of knowledge sharingJournal of Knowledge Management19227729510.1108/JKM-05-2014-0184Search in Google Scholar