Adoption of big data technologies in smart cities of the European Union: Analysis of the importance and performance of technological factors

The cities of the European Union are adopting big data technologies in their development towards a smart city. Given that big data technologies are complex and disruptive technologies, it is necessary to determine the importance of factors and their aspects for the adoption of big data technologies in cities. The aim of this paper is to identify the most important aspects of technological factors in the adoption of big data technologies in the cities of the European Union. In order to achieve the goal of the paper a survey was conducted on a sample of European Union cities, and on the collected data, an analysis of the map of importance and performance of factors for the adoption of big data technologies was conducted. The results of the research show that the aspects of absorption capacity and technological readiness of EU cities are of relatively high importance, but with low levels of performance in relation to organizational and environmental factors. The contribution of the paper consists of general guidelines for increasing the level of technological readiness and absorption capacity of cities in order to increase the success of the adoption of big data technologies in the cities of the European Union.