[Allur, E., Heras-Saizarbitoria, I., Casadesus, M., 2014. Internalization of ISO 9001: a longitudinal survey, Industrial Management & Data Systems, 114(6), 872-885.10.1108/IMDS-01-2014-0013]Search in Google Scholar
[Briscoe, J.A., Fawcett, S.E., Todd, R.H., 2005. The implementation and impact of ISO 9000 among small manufacturing enterprises, Journal of Small Business Management, 43(3), 309-330.10.1111/j.1540-627X.2005.00139.x]Search in Google Scholar
[Dick, G.P.M., Heras, I., Casadesus, M., 2008. Shedding light on causation between ISO 9001 and improved business performance, International Journal of Operations & Production Management, 28(7-8), 687-708.10.1108/01443570810881811]Open DOISearch in Google Scholar
[Franceschini, F., Galetto, M., Mastrogiacomo, L., 2018. ISO 9001 certification and failure risk: any relationship?, Total Quality Management & Business Excellence, 29(11-12), 1279-1293.10.1080/14783363.2016.1253466]Search in Google Scholar
[Heras-Saizarbitoria, I., 2011. Internalization of ISO 9000: an exploratory study, Industrial Management & Data Systems, 111(8-9), 1214-1237.10.1108/02635571111170776]Search in Google Scholar
[Hys, K., 2015. ISO/TS 16949 analysis of the current trends, Zarządzanie i Finanse, Journal of Management and Finance, Copyright by Uniwersytet Gdański, 13(2), 37-45.]Search in Google Scholar
[Karapetrovic, S., Casadesus F. M., Heras Saizarbitoria, I., 2010. What happened to the ISO 9000 lustre? An eight-year study, Total Quality Management & Business Excellence, 21(3), 245-267.10.1080/14783360903553149]Search in Google Scholar
[Kim, D.Y., Jumar, V. and Jumar, U., 2011. A performance realization framework for implementing ISO 9000, International Journal of Quality & Reliability Management, 28(4), 383-404.10.1108/02656711111121807]Search in Google Scholar
[Koc, T., 2007. The impact of ISO 9000 quality management systems on manufacturing, Journal of Materials Processing Technology, 186(1-3), 207-213.10.1016/j.jmatprotec.2006.12.034]Search in Google Scholar
[Marin, M.L., Ruiz-Olalla, C.M., 2011. ISO 9000:2000 certification and business results, International Journal of Quality & Reliability Management, 28(6), 649.10.1108/02656711111141201]Search in Google Scholar
[Rusjan, B., Alič, M., 2010. Capitalising on ISO 9001 benefits for strategic results, International Journal of Quality & Reliability Management, 27(7), 756.10.1108/02656711011062372]Search in Google Scholar
[Sampaio, P., Saraiva, P. and Rodrigues, A.G., 2009. ISO 9001 certification research: questions, answers and approaches, International Journal of Quality & Reliability Management, 26(1), 38-58.10.1108/02656710910924161]Search in Google Scholar
[The ISO Survey 1998-2017, 2018. Data per country and sector - 1998 to 2017, ISO: International Organization for Standardization, Switzerland, available at: www.iso.org/iso/iso-survey.html (accessed July 1, 2018).]Search in Google Scholar
[Terziovski, M., Power, D., Sohal, A.S., 2003. The longitudinal effects of the ISO 9000 certification process on business performance, European Journal of Operational Research, 146(3), 580-595.10.1016/S0377-2217(02)00252-7]Search in Google Scholar