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<p>Fostering a learning culture is crucial for aid and development organisations to address the complexities and uncertainties in their operating environments. This case study examines the World Bank’s learning processes in lending projects, focusing on the Albanian health financing reforms from 1994 to 2022. Using the Learning in Lending conceptual framework developed by the World Bank’s Independent Evaluation Group, the qualitative analysis of World Bank documents and reports offers valuable insights into the dynamics of learning processes in health projects. The findings illustrate a feedback loop process encompassing three distinct steps and reveal three types of learning: learning into lending, learning while lending, and learning from lending. By shedding light on the intricacies of the World Bank’s learning processes in health lending projects, this study not only deepens our understanding of how the organisation learns from its experience but also highlights the shortcomings and limitations of the process. Moreover, it emphasises the dual value of learning for multilateral and aid organisations, such as the World Bank, namely improving project results and addressing challenging developmental issues.</p>
</abstract>

Fostering a learning culture is crucial for aid and development organisations to address the complexities and uncertainties in their operating environments. This case study examines the World Bank’s learning processes in lending projects, focusing on the Albanian health financing reforms from 1994 to 2022. Using the Learning in Lending conceptual framework developed by the World Bank’s Independent Evaluation Group, the qualitative analysis of World Bank documents and reports offers valuable insights into the dynamics of learning processes in health projects. The findings illustrate a feedback loop process encompassing three distinct steps and reveal three types of learning: learning into lending, learning while lending, and learning from lending. By shedding light on the intricacies of the World Bank’s learning processes in health lending projects, this study not only deepens our understanding of how the organisation learns from its experience but also highlights the shortcomings and limitations of the process. Moreover, it emphasises the dual value of learning for multilateral and aid organisations, such as the World Bank, namely improving project results and addressing challenging developmental issues.

<italic>Learning in Lending</italic>: The World Bank’s Organisational Learning Journey in Albanian Health Financing Reform Projects, 1994–2022

Doctoral researcher at Bremen International Graduate School of Social Sciences (BIGSSS)

Central European Journal of Public Policy

This work is licensed under the Creative Commons Attribution 4.0 International License.

: The World Bank’s Organisational Learning Journey in Albanian Health Financing Reform Projects, 1994–2022

Fostering a learning culture is crucial for aid and development organisations to address the complexities and uncertainties in their operating environments....

Learning in Lending: The World Bank’s Organisational Learning Journey in Albanian Health Financing Reform Projects, 1994–2022

Publicado en línea: 14 jun 2024

Páginas: 72 - 88

Recibido: 29 nov 2023

Aceptado: 25 mar 2024

DOI: https://doi.org/10.2478/cejpp-2024-0005

Palabras clave
World Bank, organisational learning, health projects, Albania, case study

© 2024 Ertila Druga, published by Sciendo

This work is licensed under the Creative Commons Attribution 4.0 International License.

Learning in Lending: The World Bank’s Organisational Learning Journey in Albanian Health Financing Reform Projects, 1994–2022

Publicado en línea: 14 jun 2024

Páginas: 72 - 88

Recibido: 29 nov 2023

Aceptado: 25 mar 2024

DOI: https://doi.org/10.2478/cejpp-2024-0005

Palabras claveWorld Bank, organisational learning, health projects, Albania, case study

© 2024 Ertila Druga, published by Sciendo

This work is licensed under the Creative Commons Attribution 4.0 International License.

Palabras clave
World Bank, organisational learning, health projects, Albania, case study