<abstract xmlns="http://www.w3.org/1999/xhtml"><p>Regarding the revitalization of intra-urban centres, this review focuses on consumers’ perceptions of the physical environment with emphasis on the tangible elements in the external shopping environment. Based on the typologies of environmental elements, a systematic review of 59 retailing articles by means of content analysis was conducted. Several design and ambient elements were identified as relevant to consumers, but an in-depth understanding of their effects is needed to enhance the attractiveness of intra-urban centres.</p></abstract>

Regarding the revitalization of intra-urban centres, this review focuses on consumers’ perceptions of the physical environment with emphasis on the tangible elements in the external shopping environment. Based on the typologies of environmental elements, a systematic review of 59 retailing articles by means of content analysis was conducted. Several design and ambient elements were identified as relevant to consumers, but an in-depth understanding of their effects is needed to enhance the attractiveness of intra-urban centres.

The Effect of the Physical Environment on Consumers’ Perceptions: A Review of the Retailing Research on External Shopping Environment

Architecture and Urban Planning

This work is licensed under the Creative Commons Attribution-NonCommercial-NoDerivatives 3.0 License.

Regarding the revitalization of intra-urban centres, this review focuses on consumers’ perceptions of the physical environment with emphasis on the tangible...

The Effect of the Physical Environment on Consumers’ Perceptions: A Review of the Retailing Research on External Shopping Environment

Publicado en línea: 23 feb 2019

Páginas: 83 - 90

DOI: https://doi.org/10.2478/aup-2018-0011

Palabras clave
Consumer, external shopping environment, perception, retailing, review

© 2018 Anna-Maija Kohijoki et al., published by Sciendo

This work is licensed under the Creative Commons Attribution-NonCommercial-NoDerivatives 3.0 License.

The Effect of the Physical Environment on Consumers’ Perceptions: A Review of the Retailing Research on External Shopping Environment

Publicado en línea: 23 feb 2019

Páginas: 83 - 90

DOI: https://doi.org/10.2478/aup-2018-0011

Palabras claveConsumer, external shopping environment, perception, retailing, review

© 2018 Anna-Maija Kohijoki et al., published by Sciendo

This work is licensed under the Creative Commons Attribution-NonCommercial-NoDerivatives 3.0 License.

Palabras clave
Consumer, external shopping environment, perception, retailing, review