Research on the Interface Design of Smart Tourism APP for the Elderly Based on KANO-QFD

Publicado en línea: 02 jul 2024

Recibido: 05 mar 2024

Aceptado: 03 jun 2024

DOI: https://doi.org/10.2478/amns-2024-1554

Palabras clave

Kano-QFD model, Demand satisfaction, Relationship matrix, Service quality house, App interface design

© 2024 Lili Zhou., published by Sciendo

This work is licensed under the Creative Commons Attribution 4.0 International License.