Knowledge management vs business process management in contemporary enterprises
Publicado en línea: 24 sept 2016
Páginas: 31 - 37
Recibido: 10 oct 2015
Aceptado: 15 may 2016
DOI: https://doi.org/10.1515/emj-2016-0014
Palabras clave
© 2016 Agnieszka Bitkowska, published by De Gruyter Open
This work is licensed under the Creative Commons Attribution-NonCommercial-NoDerivatives 3.0 License.
The main objective of this paper is to identify the system of knowledge management in contemporary process organizations in business process perspective, especially with regard to technological and social conditions. Methodology is based on literature analysis and case studies. The integration of knowledge management technologies, concepts and methods into organizational business processes is challenging research issue today. The concepts of knowledge management and business process management should be analyzed jointly in the contemporary enterprises. Despite of the growing interest among researchers and practitioners of the concept of the knowledge management referring to business process management there is a lack of articles in this area. Appropriate approach to the modelling of knowledge management processes, as well as the use of IT tools, and a motivation system are of key importance for the introduction of this solution in organizations.