The Use of Artificial Intelligence in Project Management

The emergence of new technologies, especially artificial intelligence (AI), disrupts the functioning of organizations on many levels (processes, organization, strategy, communication, finance, etc.). These changes particularly affect the managerial function at the heart of organizations. AI is changing many aspects of managers' work, such as planning, organizing and monitoring work, as well as human resource management, including recruiting, training and developing employees.

Technological advances, including AI, have profoundly influenced project management, leading to significant changes in the way projects are planned, organized, and monitored. Artificial intelligence is playing an increasingly important role in project management, providing managers with useful tools and data for decision-making and resource optimization. This can bring efficiency and precision to project management, helping to achieve set goals more effectively.

The use of these new work tools that make it possible to improve the efficiency of tasks calls into question the existing management practices and requires an upgrade of the skills of managers so that they can fulfill their mission. In addition to the technical skills essential to handling new technological tools, managers must demonstrate emotional intelligence and openness to fulfill their role. Indeed, the introduction of new AI technologies within organizations can have direct and indirect effects on the work of managers. On the one hand, they have to adapt to the technologies that target their own tasks. On the other hand, they need to adapt their management methods to support their employees in the digital transformation that affects other aspects of the organization's operation. In this article, we first outline the main AI technologies used in the managerial field, followed by the advantages and potential these technologies offer to organizations. We then focus on the changes in the role and responsibilities of managers and the new skills they need to develop to succeed in their new work environment. The last part of the article addresses the challenges and problems that the application of these technologies raises in relation to the managerial profession.