<abstract xml:lang="en" xmlns="http://www.w3.org/1999/xhtml"><p>Business process management (BPM) and business process outsourcing (BPO) play an important role in organizations helping them ensure competitiveness and competitive advantages and increase efficiency and effectiveness. Our study analyzes the role of outsourcing in Slovenian organizations. Data was obtained through a survey and interpreted with descriptive statistics, frequency statistics and Wilcoxon's signed ranks test. According to the results of statistical analysis there is 95% reliability that the degree of outsourcing of business processes in Slovenian organizations will increase and this applies to most business processes. Thus we can conclude that Slovenian organizations are following the trends in global markets and are adjusting to them as well.</p></abstract>

Business process management (BPM) and business process outsourcing (BPO) play an important role in organizations helping them ensure competitiveness and competitive advantages and increase efficiency and effectiveness. Our study analyzes the role of outsourcing in Slovenian organizations. Data was obtained through a survey and interpreted with descriptive statistics, frequency statistics and Wilcoxon's signed ranks test. According to the results of statistical analysis there is 95% reliability that the degree of outsourcing of business processes in Slovenian organizations will increase and this applies to most business processes. Thus we can conclude that Slovenian organizations are following the trends in global markets and are adjusting to them as well.

The Perspective of Business Process Outsourcing in Slovenian Organizations

REVOZ d.d., Belokranjska cesta 4, 8000 Novo mesto, Slovenia

Organizacija

{"article-title":"The Perspective of Business Process Outsourcing in Slovenian Organizations"}

Business process management (BPM) and business process outsourcing (BPO) play an important role in organizations helping them ensure competitiveness and...

The Perspective of Business Process Outsourcing in Slovenian Organizations

Online veröffentlicht: 08. Sept. 2011

Seitenbereich: 145 - 150

DOI: https://doi.org/10.2478/v10051-011-0015-8

Schlüsselwörter
business process management, business process outsourcing, BPO, management, process

This content is open access.

The Perspective of Business Process Outsourcing in Slovenian Organizations

Online veröffentlicht: 08. Sept. 2011

Seitenbereich: 145 - 150

DOI: https://doi.org/10.2478/v10051-011-0015-8

Schlüsselwörterbusiness process management, business process outsourcing, BPO, management, process

This content is open access.

Schlüsselwörter
business process management, business process outsourcing, BPO, management, process