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Figure 1

Fixed effects for SAQ sub-scales and job position.
Fixed effects for SAQ sub-scales and job position.

Descriptive statistics for SAQ sub-scales, SAQ total score, Stress recognition, and Perceptions of workload by job position.

Scale Job position
p
Nurse (SD) Resident (SD) Physician (SD)
Organizational climate 72.7 (20.9) 53.7 (18.6) 62.4 (21.1) 0.0180
Teamwork climate 83.6 (15.7) 74.6 (12.2) 78.5 (13.6) 0.1626
Ambulatory process of care 77.0 (21.4) 63.4 (22.4) 67.6 (18.6) 0.1347
SAQ total 76.7 (17.5) 61.7 (13.2) 68.1 (16.2) 0.0159
Stress recognition 45.8 (27.3) 45.8 (21.3) 41.7 (21.5) 1.0000
Perceptions of workload 58.1 (27.5) 62.3 (20.0) 58.3 (24.7) 1.0000

Descriptive statistics for SAQ sub-scales and the total score by NUTS2 regions of Croatia.

SAQ sub-scales City of Zagreb (SD) Adriatic Croatia (SD) Pannonian Croatia (SD) North Croatia (SD) Croatia (SD) p
Organizational climate 60.8 (22.3) 68.8 (17.9) 64.5 (19.9) 57.9 (23.2) 62.6 (21.3) 0.6490
Teamwork climate 77.9 (13.7) 81.2 (14.5) 82.8 (12.6) 73.6 (13.9) 78.7 (13.9) 0.3377
Stress recognition 42.9 (23.1) 44.0 (19.8) 45.1 (25.6) 41.8 (22.1) 43.3 (22.6) 1.0000
Ambulatory process of care 67.4 (21.1) 71.7 (18.6) 70.9 (19.1) 65.3 (22.0) 68.6 (20.3) 1.0000
Perceptions of workload 62.0 (21.6) 65.5 (24.4) 56.2 (26.5) 49.8 (25.0) 59.1 (24.3) 0.3377
Total score 67.1 (17.3) 73.1 (15.4) 71.1 (14.7) 64.0 (17.0) 68.5 (16.5) 0.5548

Demographic characteristics of the Croatian out-of-hours family medicine service employees participating in the study (N=140).

Variable n (%)
Position

Nurse 27 (19.3)
Resident 28 (20.0)
Physician 85 (60.7)

Gender

Male 26 (18.6)
Female 114 (81.4)

Age (years)

<=30 32 (22.9)
31-40 45 (32.1)
41-50 25 (17.9)
51-60 33 (23.6)
>=61 5 (3.6)

Working experience

<=5 41 (29.3)
6-10 29 (20.7)
11-20 24 (17.1)
21-30 30 (21.4)
31-40 15 (10.7)

NUTS2 region

City of Zagreb 54 (38.6)
Adriatic Croatia 29 (20.7)
Pannonian Croatia 28 (20.0)
North Croatia 29 (20.7)

Repeated measurements analysis of variance for SAQ scores with SAQ sub-scale as a within-subject factor and job position as a cross-subject factor.

Source of variation df 1 df 2 F p
Intercept 1 274 3003.09 <0.0001
Job position 2 137 5.91 0.0035
SAQ sub-scale 2 274 56.59 <0.0001
Interaction 4 274 1.18 0.3201
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Medizin, Klinische Medizin, Hygiene- und Umweltmedizin