Drivers of Digital Transformation and their Impact on Organizational Management

Abujarad, I., Yusof, N., & Nikbin, D. (2010). A review paper on organizational culture and organizational performance. International Journal of Business and Social Science, 1, 26–46. Search in Google Scholar

Ahmed Hezzah. (2021, June 24). Why Customer Experience must be the key driver for digital transformation. Deloitte. https://www2.deloitte.com/xe/en/blog/consulting/2022/why-customer-experience-must-be-the-key-driver-for-digital-transformation.html Search in Google Scholar

Akmaeva, R., Epifanova, N., & Zhukov, V. (2017). FEATURES OF THE AGILE ADAPTIVE MODEL APPLICABLE IN MANAGEMENT. Vestnik of Astrakhan State Technical University. Series: Economics, 7–15. https://doi.org/10.24143/2073-5537-2017-1-7-15 Search in Google Scholar

Al-Alawi, A. I., Messaadia, M., Mehrotra, A., Sanosi, S. K., Elias, H., & Althawadi, A. H. (2023). Digital transformation adoption in human resources management during COVID-19. Arab Gulf Journal of Scientific Research, ahead-of-print(ahead-of-print). https://doi.org/10.1108/AGJSR-05-2022-0069 Search in Google Scholar

Alexopoulos, A., Becerra, Y., Boehm, O., Bravos, G., Chatzigiannakis, V., Cugnasco, C., Demetriou, G., Eleftheriou, I., Fotis, S., Genchi, G., Ioannidis, S., Jakovetic, D., Kallipolitis, L., Katusic, V., Kavakli, E., Kopanaki, D., Leventis, C., Martínez, M., Mascolo, J., … Vinov, M. (2022). Big Data Analytics in the Manufacturing Sector: Guidelines and Lessons Learned Through the Centro Ricerche FIAT (CRF) Case. In E. Curry, S. Auer, A. J. Berre, A. Metzger, M. S. Perez, & S. Zillner (Eds.), Technologies and Applications for Big Data Value (pp. 321–344). Springer International Publishing. https://doi.org/10.1007/978-3-030-78307-5_15 Search in Google Scholar

Al-Ruithe, M., Benkhelifa, E., & Hameed, K. (2018). Key Issues for Embracing the Cloud Computing to Adopt a Digital Transformation: A study of Saudi Public Sector. Procedia Computer Science, 130, 1037–1043. https://doi.org/10.1016/j.procs.2018.04.145 Search in Google Scholar

ANA KUTNJAK. (2021, May 24). Covid-19 Accelerates Digital Transformation in Industries: Challenges, Issues, Barriers and Problems in Transformation. https://ieeexplore.ieee.org/abstract/document/9443090/ Search in Google Scholar

Ana Kutnjak & Igor Pihir. (2019). Challenges, Issues, Barriers and Problems in Digital Transformation – Systematic Literature Review. 30th Central European Conference on Information and Intelligent Systems. Search in Google Scholar

Andal-Ancion, A., Cartwright, P. A., & Yip, G. S. (2003). The Digital Transformation of Traditional Business. MIT Sloan Management Review. https://sloanreview.mit.edu/article/the-digital-transformation-of-traditional-business/ Search in Google Scholar

Angélico Gonçalves, M., Rocha, Á., & Cota, M. (2016). Information management model for competencies and learning outcomes in an educational context. Information Systems Frontiers, 18. https://doi.org/10.1007/s10796-016-9623-4 Search in Google Scholar

Anna S. Cui & Fang Wu. (2016). Utilizing customer knowledge in innovation: Antecedents and impact of customer involvement on new product performance | SpringerLink. https://link.springer.com/article/10.1007/s11747-015-0433-x Search in Google Scholar

Appio, F. P., Frattini, F., Petruzzelli, A. M., & Neirotti, P. (2021). Digital Transformation and Innovation Management: A Synthesis of Existing Research and an Agenda for Future Studies. Journal of Product Innovation Management, 38(1), 4–20. https://doi.org/10.1111/jpim.12562 Search in Google Scholar

Baptista, J., Stein, M.-K., Klein, S., Watson-Manheim, M. B., & Lee, J. (2020). Digital work and organisational transformation: Emergent Digital/Human work configurations in modern organisations. The Journal of Strategic Information Systems, 29(2), 101618. https://doi.org/10.1016/j.jsis.2020.101618 Search in Google Scholar

Baraldi, E., & Nadin, G. (2006). The challenges in digitalising business relationships. The construction of an IT infrastructure for a textile-related business network. Technovation, 26(10), 1111–1126. https://doi.org/10.1016/j.technovation.2005.09.016 Search in Google Scholar

Battistoni, E., Gitto, S., Murgia, G., & Campisi, D. (2023). Adoption paths of digital transformation in manufacturing SME. International Journal of Production Economics, 255, 108675. https://doi.org/10.1016/j.ijpe.2022.108675 Search in Google Scholar

Beckers, S. F. M., van Doorn, J., & Verhoef, P. C. (2018). Good, better, engaged? The effect of company-initiated customer engagement behavior on shareholder value. Journal of the Academy of Marketing Science, 46(3), 366–383. https://doi.org/10.1007/s11747-017-0539-4 Search in Google Scholar

Behnam Tabrizi, Ed Lam, Kirk Girard, & Vernon Irvin. (2019, March 13). Digital Transformation Is Not About Technology. https://hbr.org/2019/03/digital-transformation-is-not-about-technology Search in Google Scholar

Bekkhus, R. (2016). Do KPIs used by CIOs Decelerate Digital Business Transformation? The Case of ITIL. DIGIT 2016 Proceedings. https://aisel.aisnet.org/digit2016/16 Search in Google Scholar

Benevene, P., & Cortini, M. (2010). Interaction between structural capital and human capital in Italian NPOs: Leadership, organizational culture and human resource management. Journal of Intellectual Capital, 11(2), 123–139. https://doi.org/10.1108/14691931011039642 Search in Google Scholar

Berghaus, S., & Back, A. (2017). Disentangling the Fuzzy Front End of Digital Transformation: Activities and Approaches. 18. Search in Google Scholar

Berman, S., & Bell, R. (n.d.). Digital transformation: Creating new business models where digital meets physical. 4. Search in Google Scholar

Berman, S. J. (2012). Digital transformation: Opportunities to create new business models. Strategy & Leadership, 40(2), 16–24. https://doi.org/10.1108/10878571211209314 Search in Google Scholar

Bernard, A. B., Jensen, J. B., & Schott, P. K. (2006). Survival of the best fit: Exposure to low-wage countries and the (uneven) growth of U.S. manufacturing plants. Journal of International Economics, 68(1), 219–237. https://doi.org/10.1016/j.jinteco.2005.06.002 Search in Google Scholar

Berry, L. (2021, February 5). How a focus on employee experience can accelerate your digital transformation. Interact Software. https://www.interactsoftware.com/blog/employee-experience-digital-transformation/ Search in Google Scholar

Bhanushali, M. (2020, December 27). APPLICATION OF IOT in TEXTILE INDUSTRY. Textile Magazine, Textile News, Apparel News, Fashion News. https://textilevaluechain.in/in-depth-analysis/articles/textile-articles/application-of-iot-in-textile-industry/ Search in Google Scholar

Bharadwaj, A., El Sawy, O. A., Pavlou, P. A., & Venkatraman, N. (2013). Digital Business Strategy: Toward a Next Generation of Insights. MIS Quarterly, 37(2), 471–482. Search in Google Scholar

Bienhaus, F., & Haddud, A. (2018). Procurement 4.0: Factors influencing the digitisation of procurement and supply chains. Business Process Management Journal, 24. https://doi.org/10.1108/BPMJ-06-2017-0139 Search in Google Scholar

Blanka, C., Krumay, B., & Rueckel, D. (2022). The interplay of digital transformation and employee competency: A design science approach. Technological Forecasting and Social Change, 178, 121575. https://doi.org/10.1016/j.techfore.2022.121575 Search in Google Scholar

Boris Shiklo. (2022, August 9). IoT in the Automotive Industry: Concept, Benefits, and Use Cases. https://www.scnsoft.com/blog/iot-in-automotive-industry Search in Google Scholar

Botella-Carrubi, D., & Torras, M. (2019). Talent Revolution: New Challenges in People Management (pp. 247–267). https://doi.org/10.4018/978-1-7998-1169-5.ch012 Search in Google Scholar

Brown, A., Fishenden, J., & Thompson, M. (2014). Organizational Structures and Digital Transformation. In A. Brown, J. Fishenden, & M. Thompson (Eds.), Digitizing Government: Understanding and Implementing New Digital Business Models (pp. 165–183). Palgrave Macmillan UK. https://doi.org/10.1057/9781137443649_10 Search in Google Scholar

Buchwald, A., & Lorenz, F. (2020, January 1). Who is in Charge of Digital Transformation? The Birth and Rise of the Chief Digital Officer. Search in Google Scholar

Bun, P., Grajewski, D., & Gorski, F. (2021). Using augmented reality devices for remote support in manufacturing: A case study and analysis. Advances in Production Engineering & Management, 16(4), 418–430. https://doi.org/10.14743/apem2021.4.410 Search in Google Scholar

Castagna, F., Centobelli, P., Cerchione, R., Esposito, E., Oropallo, E., & Passaro, R. (2020). Customer Knowledge Management in SMEs Facing Digital Transformation. Sustainability, 12(9), Article 9. https://doi.org/10.3390/su12093899 Search in Google Scholar

Chanias, S. (2017). MASTERING DIGITAL TRANSFORMATION: THE PATH OF A FINANCIAL SERVICES PROVIDER TOWARDS A DIGITAL TRANSFORMATION STRATEGY. 17. Search in Google Scholar

Chen, H., Chiang, R. H. L., & Storey, V. C. (2012). Business Intelligence and Analytics: From Big Data to Big Impact. MIS Quarterly, 36(4), 1165–1188. https://doi.org/10.2307/41703503 Search in Google Scholar

Cortellazzo, L., Bruni, E., & Zampieri, R. (2019). The Role of Leadership in a Digitalized World: A Review. Frontiers in Psychology, 10. https://www.frontiersin.org/articles/10.3389/fpsyg.2019.01938 Search in Google Scholar

Cozza, M. (2020). Course: Bachelor thesis in Business Administration Course code: FOA230 15 cr. Search in Google Scholar

Davenport, T. H. (1993). Need radical innovation and continuous improvement? Integrate process reengineering and TQM. Planning Review, 21(3), 6–12. https://doi.org/10.1108/eb054413 Search in Google Scholar

David Alvaro & Cynthia A. Challener. (2022, October 11). Leveraging Big Data, Artificial Intelligence, and Machine Learning for Drug Discovery, Development, Manufacturing, and More. https://www.pharmasalmanac.com/articles/leveraging-big-data-artificial-intelligence-and-machine-learning-for-drug-discovery-development-manufacturing-and-more Search in Google Scholar

Demir, A. O. (n.d.). DIGITAL SKILLS, ORGANIZATIONAL BEHAVIOR AND TRANSFORMATION OF HUMAN RESOURCES: A REVIEW. 8(1), 6. Search in Google Scholar

Di Vaio, A., Boccia, F., Landriani, L., & Palladino, R. (2020). Artificial Intelligence in the Agri-Food System: Rethinking Sustainable Business Models in the COVID-19 Scenario. Sustainability, 12(12), Article 12. https://doi.org/10.3390/su12124851 Search in Google Scholar

Dong, Z., Liang, W., Liang, Y., Gao, W., & Lu, Y. (2022). Blockchained supply chain management based on IoT tracking and machine learning. EURASIP Journal on Wireless Communications and Networking, 2022(1), 127. https://doi.org/10.1186/s13638-022-02209-0 Search in Google Scholar

Elizabeth Robinson. (2017, October 10). Increasing competitive threats are driving digital transformation. Technology Record. https://www.technologyrecord.com/Article/increasing-competitive-threats-are-driving-digital-transformation-60443 Search in Google Scholar

European Commission. (2018, March 16). The Digitising European Industry initiative in a nutshell | Shaping Europe’s digital future. https://digital-strategy.ec.europa.eu/en/library/digitising-european-industry-initiative-nutshell Search in Google Scholar

European Commission. (2022a). European Digital Innovation Hubs | Shaping Europe’s digital future. https://digital-strategy.ec.europa.eu/en/activities/edihs Search in Google Scholar

European Commission. (2022b). The Digital Europe Programme | Shaping Europe’s digital future. https://digital-strategy.ec.europa.eu/en/activities/digital-programme Search in Google Scholar

Gabryelczyk, R. (2020). Has COVID-19 Accelerated Digital Transformation? Initial Lessons Learned for Public Administrations. Information Systems Management, 37(4), 303–309. https://doi.org/10.1080/10580530.2020.1820633 Search in Google Scholar

Georgescu, M. R., Stoica, E. A., Bogoslov, I. A., & Lungu, A. E. (2022). Managing Efficiency in Digital Transformation – EU Member States Performance during the COVID-19 Pandemic. Procedia Computer Science, 204, 432–439. https://doi.org/10.1016/j.procs.2022.08.053 Search in Google Scholar

Ginting, A. (2022, August 5). Benefits of Cloud Computing System for Manufacturing Industry. BusinessTech. https://www.hashmicro.com/hash-manufacturing-software Search in Google Scholar

Gölzer, P., & Fritzsche, A. (2017). Data-driven operations management: Organisational implications of the digital transformation in industrial practice. Production Planning & Control, 28, 1332–1343. https://doi.org/10.1080/09537287.2017.1375148 Search in Google Scholar

Goran, J., LaBerge, L., & Srinivasan, R. (2017). Culture for a digital age. 10. Search in Google Scholar

Guerra, J., Danvila del Valle, I., & Méndez-Suárez, M. (2023). The impact of digital transformation on talent management. Technological Forecasting and Social Change, 188, 122291. https://doi.org/10.1016/j.techfore.2022.122291 Search in Google Scholar

Haffke, I., Kalgovas, B., & Benlian, A. (2016). The Role of the CIO and the CDO in an Organization’s Digital Transformation. Search in Google Scholar

Harel, R., Schwartz, D., & Kaufmann, D. (2020). Funding Access and Innovation in Small Businesses. Journal of Risk and Financial Management, 13(9), Article 9. https://doi.org/10.3390/jrfm13090209 Search in Google Scholar

Heilig, L., Lalla-Ruiz, E., & Voß, S. (2017). Digital transformation in maritime ports: Analysis and a game theoretic framework. NETNOMICS: Economic Research and Electronic Networking, 18(2), 227–254. https://doi.org/10.1007/s11066-017-9122-x Search in Google Scholar

Helmy Ismail Abdelaal, M., Khater, M., & Zaki, M. (2018). Digital Business Transformation and Strategy: What Do We Know So Far? https://doi.org/10.13140/RG.2.2.36492.62086 Search in Google Scholar

Hong, J., & Lee, J. (2017). The Role of Consumption-based Analytics in Digital Publishing Markets: Implications for the Creative Digital Economy. ICIS 2017 Proceedings. https://aisel.aisnet.org/icis2017/TransformingSociety/Presentations/4 Search in Google Scholar

Horlacher, A. (2016). CO-CREATING VALUE - THE DYADIC CDO-CIO RELATIONSHIP DURING THE DIGITAL TRANSFORMATION. Creating Value, 12. Search in Google Scholar

Horlacher, A., & Hess, T. (2016). What Does a Chief Digital Officer Do? Managerial Tasks and Roles of a New C-Level Position in the Context of Digital Transformation. 5126–5135. https://doi.org/10.1109/HICSS.2016.634 Search in Google Scholar

Horlacher, A., Klarner, P., & Hess, T. (2016, August 11). Crossing Boundaries: Organization Design Parameters Surrounding CDOs and Their Digital Transformation Activities. Search in Google Scholar

Hunjet, A., Kozina, G., & Vuković, D. (2019). CONSUMER OF THE DIGITAL AGE. Ekonomska Misao i Praksa, 28(2), 639–654. Search in Google Scholar

Huseynli, B. (2022). Digital Transformation for Improving Customer Experience: In G. Akel (Ed.), Advances in Marketing, Customer Relationship Management, and E-Services (pp. 78–100). IGI Global. https://doi.org/10.4018/978-1-6684-4380-4.ch005 Search in Google Scholar

Iansiti, M., & Lakhani, K. R. (2014). Digital ubiquity: : How connections, sensors, and data are revolutionizing business. Harvard Business Review, 92(11), 19. Search in Google Scholar

IDC. (2018). Transforming Enterprise Work Execution. https://www.smartsheet.com/sites/default/files/FINAL_Smartsheet%20InfoBrief.pdf Search in Google Scholar

Jiang, D., Chen, Z., Teng, L., Honghong, Z., Wang, S., & Qian, C. (2022). Individual Creativity in Digital Transformation Enterprises: Knowledge and Ability, Which Is More Important? Frontiers in Psychology, 12. https://doi.org/10.3389/fpsyg.2021.734941 Search in Google Scholar

Jigjiddorj, S., Zanabazar, A., Jambal, T., & Semjid, B. (2021). Relationship Between Organizational Culture, Employee Satisfaction and Organizational Commitment. SHS Web of Conferences, 90, 02004. https://doi.org/10.1051/shsconf/20219002004 Search in Google Scholar

João Catarino, Isabel Rosa, & Miguel Mira da Silva. (2018, November 1). Defining the Chief Digital Officer Using COBIT 5. ISACA. https://www.isaca.org/resources/isaca-journal/issues/2018/volume-6/defining-the-chief-digital-officer-using-cobit-5 Search in Google Scholar

John Metselaar. (2021). The Impact of Digital Transformation on Business: A Detailed Review. https://www.proudpen.com/book/strategic-management-in-the-age-of-digital-transformation/the-impact-of-digital-transformation-on-business-a-detailed-review/ Search in Google Scholar

Jones, M. D., Hutcheson, S., & Camba, J. D. (2021). Past, present, and future barriers to digital transformation in manufacturing: A review. Journal of Manufacturing Systems, 60, 936–948. https://doi.org/10.1016/j.jmsy.2021.03.006 Search in Google Scholar

Jung, W.-K., Kim, D.-R., Lee, H., Lee, T. H., Yang, I., Youn, B. D., Zontar, D., Brockmann, M., Brecher, C., & Ahn, S.-H. (2020). Appropriate Smart Factory for SMEs: Concept, Application and Perspective. International Journal of Precision Engineering and Manufacturing, 22. https://doi.org/10.1007/s12541-020-00445-2 Search in Google Scholar

Kalsoom, T., Ahmed, S., Rafi-ul-Shan, P. M., Azmat, M., Akhtar, P., Pervez, Z., Imran, M. A., & Ur-Rehman, M. (2021). Impact of IoT on Manufacturing Industry 4.0: A New Triangular Systematic Review. Sustainability, 13(22), Article 22. https://doi.org/10.3390/su132212506 Search in Google Scholar

Kane, G. C., Palmer, D., Phillips, A. N., Kiron, D., & Buckley, N. (2015). Strategy, not Technology, Drives Digital Transformation. Search in Google Scholar

Kathuria, R., Partovi, F., & Greenhaus, J. (2010). Leadership Practices, Competitive Priorities, and Manufacturing Group Performance. International Journal of Operations & Production Management, 30, 1080–1105. https://doi.org/10.1108/01443571011082535 Search in Google Scholar

Knowles, H. (2017, October 9). Digital transformation driven by increasing competitive threats rather than innovation. Compare the Cloud. https://www.comparethecloud.net/news/digital-transformation-driven-by-increasing-competitive-threats-rather-than-innovation/ Search in Google Scholar

Komarčević, M., Dimić, M., & Čelik, P. (2017). Challenges and impacts of the digital transformation of society in the social sphere. SEER: Journal for Labour and Social Affairs in Eastern Europe, 20(1), 31–48. Search in Google Scholar

Korhonen, J. J., & Halén, M. (2017). Enterprise Architecture for Digital Transformation. 2017 IEEE 19th Conference on Business Informatics (CBI), 01, 349–358. https://doi.org/10.1109/CBI.2017.45 Search in Google Scholar

Kutnjak, A., Krizanic, S., & Pihir, I. (2019). EDUCATIONAL AND PRACTICAL VIEW OF KNOWLEDGE, SKILLS AND EXPERIENCE NEEDED BY A CHIEF DIGITAL OFFICER. 5711–5718. https://doi.org/10.21125/edulearn.2019.1389 Search in Google Scholar

Kwon, C. (2018). Book review: Reinventing organizations: A guide to creating organizations inspired by the next stage of human consciousness. Management Learning, 49(5), 628–630. https://doi.org/10.1177/1350507617738652 Search in Google Scholar

Lankshear, C., & Knobel, M. (2008). Digital Literacies: Concepts, Policies and Practices. Peter Lang. Search in Google Scholar

Levchaev, P., & Khezazna, B. (2019). Transformation of Management Technologies in the Digital Economy. Digital Transformation, 39–47. https://doi.org/10.38086/2522-9613-2019-3-39-47 Search in Google Scholar

Lin, L.-M., Hsia, T.-L., & Wu, J.-H. (2009). What dynamic capability are needed to implement E-Business? Proceedings of the International Conference on Electronic Business (ICEB), 180–189. Search in Google Scholar

Lin, S. C., Shih, L. H., Yang, D., Lin, J., & Kung, J. F. (2018). Apply RPA (Robotic Process Automation) in Semiconductor Smart Manufacturing. 2018 E-Manufacturing & Design Collaboration Symposium (EMDC), 1–3. Search in Google Scholar

Lucas, H., Agarwal, R., Clemons, E. K., El Sawy, O. A., & Weber, B. (2013). Impactful Research on Transformational Information Technology: An Opportunity to Inform New Audiences. MIS Quarterly, 37(2), 371–382. Search in Google Scholar

Markus, M. L., & Robey, D. (1988). Information Technology and Organizational Change: Causal Structure in Theory and Research. Management Science, 34(5), 583–598. Search in Google Scholar

Martinčević, I. (2021). Influence of Digital Technologies and Its Technological Dynamics on Company Management. Tehnicki Vjesnik, 28, 1262. https://doi.org/10.17559/TV-20200924091906 Search in Google Scholar

Martínez-Caro, E., Cegarra-Navarro, J. G., & Alfonso-Ruiz, F. J. (2020). Digital technologies and firm performance: The role of digital organisational culture. Technological Forecasting and Social Change, 154, 119962. https://doi.org/10.1016/j.techfore.2020.119962 Search in Google Scholar

Matt, C., Hess, T., & Benlian, A. (2015). Digital Transformation Strategies. Business & Information Systems Engineering, 57(5), 339–343. https://doi.org/10.1007/s12599-015-0401-5 Search in Google Scholar

McKinsey. (2018, October 29). The keys to a successful digital transformation. https://www.mckinsey.com/capabilities/people-and-organizational-performance/our-insights/unlocking-success-in-digital-transformations Search in Google Scholar

McKinsey. (2020, October). How COVID-19 has pushed companies over the technology tipping point—And transformed business forever. https://www.mckinsey.com/business-functions/strategy-and-corporate-finance/our-insights/how-covid-19-has-pushed-companies-over-the-technology-tipping-point-and-transformed-business-forever Search in Google Scholar

Mendhurwar, S., & Mishra, R. (2019). Integration of social and IoT technologies: Architectural framework for digital transformation and cyber security challenges. Enterprise Information Systems, 15, 1–20. https://doi.org/10.1080/17517575.2019.1600041 Search in Google Scholar

Micah Smith. (2021). What is RPA? Robotic Process Automation. Automation Anywhere. https://www.automationanywhere.com/rpa/robotic-process-automation Search in Google Scholar

Mithas, S., Tafti, A., & Mitchell, W. (2013). How a Firm’s Competitive Environment and Digital Strategic Posture Influence Digital Business Strategy. MIS Quarterly, 37(2), 511–536. Search in Google Scholar

Müller, E., & Hopf, H. (2017). Competence Center for the Digital Transformation in Small and Medium-Sized Enterprises. Procedia Manufacturing, 11, 1495–1500. https://doi.org/10.1016/j.promfg.2017.07.281 Search in Google Scholar

Murtaza Masood Mustafa & Santosh Kumar Nanda. (n.d.). Impact of Information Technology Management Practices on Customer Services. International Journal of Research in Engineering, Science and Management. Search in Google Scholar

Nicoletti, B. (2021). Banking 5.0: How Fintech Will Change Traditional Banks in the ‘New Normal’ Post Pandemic. Springer Nature. Search in Google Scholar

Niels Neelis. (2017, March 31). Robotic Process Automation: 4 Huge Benefits for Businesses. Insights. https://www.accenture.com/nl-en/blogs/insights/robotic-process-automation-4-huge-benefits-for-businesses Search in Google Scholar

OECD. (2021). The Digital Transformation of SMEs. OECD. https://doi.org/10.1787/bdb9256a-en Search in Google Scholar

Omrani, N., Rejeb, N., Maalaoui, A., Dabic, M., & Kraus, S. (2022). Drivers of Digital Transformation in SMEs. IEEE Transactions on Engineering Management. https://doi.org/10.1109/TEM.2022.3215727 Search in Google Scholar

Philip, G., & Mckeown, I. (2004). Business Transformation and Organizational Culture: The Role of Competency, IS and TQM. European Management Journal, 22, 624–636. https://doi.org/10.1016/j.emj.2004.09.026 Search in Google Scholar

pipartners.com. (2021, July 15). Digital Maturity: What It Is, How to Achieve It, and the Digital Maturity Model to Drive Business Transformation. Performance Improvement Partners. https://www.pipartners.com/digital-maturity/ Search in Google Scholar

PNRR. (2022a). Planul Național de Redresare și Reziliență. https://www.fonduriue.gov.ro/ords/repo_fo/r/planul-national-de-redresare-sirezilienta/home?session=115924009939144 Search in Google Scholar

PNRR. (2022b). Proiecte PNRR. https://proiecte.pnrr.gov.ro/#/home Search in Google Scholar

Pramanik, I. (2016, June 30). Automatic Crime Detector: A Framework for Criminal Pattern Detection in Big Data Era. Search in Google Scholar

Roedder, N., Dauer, D., Laubis, K., Karaenke, P., & Weinhardt, C. (2016). The digital transformation and smart data analytics: An overview of enabling developments and application areas. 2016 IEEE International Conference on Big Data (Big Data), 2795–2802. https://doi.org/10.1109/BigData.2016.7840927 Search in Google Scholar

Schwertner, K. (2017). Digital transformation of business. Trakia Journal of Science, 15(Suppl.1), 388–393. https://doi.org/10.15547/tjs.2017.s.01.065 Search in Google Scholar

Seetharaman, P. (2020). Business models shifts: Impact of Covid-19. International Journal of Information Management, 54, 102173. https://doi.org/10.1016/j.ijinfomgt.2020.102173 Search in Google Scholar

Shrivastava, S. (2017). Digital Disruption is Redefining the Customer Experience: The Digital Transformation Approach of the Communications Service Providers. 10(1), 13. Search in Google Scholar

Sia, S. K., Soh, C., & Weill, P. (2016). How DBS Bank Pursued a Digital Business Strategy. MIS Quarterly Executive, 15(2). https://aisel.aisnet.org/misqe/vol15/iss2/4 Search in Google Scholar

Singh, A., & Hess, T. (2017). How Chief Digital Officers Promote the Digital Transformation of their Companies. MIS Quarterly Executive, 16, 1–17. Search in Google Scholar

Slack. (2022, July 29). What is digital culture? Slack. https://slack.com/blog/collaboration/what-is-digital-culture Search in Google Scholar

Soto-Acosta, P. (2020). COVID-19 Pandemic: Shifting Digital Transformation to a High-Speed Gear. Information Systems Management, 37(4), 260–266. https://doi.org/10.1080/10580530.2020.1814461 Search in Google Scholar

Sousa, M. J., & Rocha, Á. (2019). Digital learning: Developing skills for digital transformation of organizations. Future Generation Computer Systems, 91, 327–334. https://doi.org/10.1016/j.future.2018.08.048 Search in Google Scholar

Stefan F.Dieffenbacher. (2022, November 24). Organizational Structure: Types, Definition and Examples. https://digitalleadership.com/blog/organizational-structure/ Search in Google Scholar

Taryn Hall. (2016, September 2). How the Digital Revolution is Changing Consumer Behaviour. https://www.linkedin.com/pulse/how-digital-revolution-changing-consumer-behaviour-taryn-hall Search in Google Scholar

Trung, N. D., Huy, D. T. N., & Le, T.-H. (2021). IoTs, Machine Learning (ML), AI and Digital Transformation Affects Various Industries—Principles and Cybersecurity Risks Solutions. Webology, 18(Special Issue 04), 501–513. https://doi.org/10.14704/WEB/V18SI04/WEB18144 Search in Google Scholar

Tsedal Neeley & Paul Leonardi. (2022). Developing a Digital Mindset. https://hbr.org/2022/05/developing-a-digital-mindset Search in Google Scholar

Tsiavos, V., & Kitsios, F. (2022). Technology as Driver, Enabler and Barrier of Digital Transformation: A Review (pp. 681–693). https://doi.org/10.1007/978-3-030-95947-0_48 Search in Google Scholar

Tulip. (2023). Digital Culture: Driving Digital Transformation. Tulip. https://tulip.co/ebooks/digital-culture/ Search in Google Scholar

Tumbas, S., Berente, N., & Brocke, J. vom. (2017). Three types of chief digital officers and the reasons organizations adopt the role. MIS Quarterly Executive, 16, 121–134. Search in Google Scholar

UiPath. (2021). What is Robotic Process Automation—RPA Software | UiPath. https://www.uipath.com/rpa/robotic-process-automation Search in Google Scholar

Verhoef, P. C., Broekhuizen, T., Bart, Y., Bhattacharya, A., Qi Dong, J., Fabian, N., & Haenlein, M. (2021). Digital transformation: A multidisciplinary reflection and research agenda. Journal of Business Research, 122, 889–901. https://doi.org/10.1016/j.jbusres.2019.09.022 Search in Google Scholar

Vial, G. (2019). Understanding digital transformation: A review and a research agenda. The Journal of Strategic Information Systems, 28(2), 118–144. https://doi.org/10.1016/j.jsis.2019.01.003 Search in Google Scholar

Wang, T., & Ji, P. (2010). Understanding customer needs through quantitative analysis of Kano’s model. International Journal of Quality & Reliability Management, 27(2), 173–184. https://doi.org/10.1108/02656711011014294 Search in Google Scholar

Wang, Y., Kung, L., & Byrd, T. A. (2018). Big data analytics: Understanding its capabilities and potential benefits for healthcare organizations. Technological Forecasting and Social Change, 126, 3–13. https://doi.org/10.1016/j.techfore.2015.12.019 Search in Google Scholar

Westerman, G., Bonnet, D., & McAfee, A. (2014). The Nine Elements of Digital. 8. Search in Google Scholar

Won, J. Y., & Park, M. J. (2020). Smart factory adoption in small and medium-sized enterprises: Empirical evidence of manufacturing industry in Korea. Technological Forecasting and Social Change, 157, 120117. https://doi.org/10.1016/j.techfore.2020.120117 Search in Google Scholar

World Economic Forum. (2018, September 18). The Digital Enterprise: Moving from experimentation to transformation. https://www.weforum.org/reports/the-digital-enterpise-moving-from-experimentation-to-transformation/ Search in Google Scholar

Yeow, A., Soh, C., & Hansen, R. (2018). Aligning with new digital strategy: A dynamic capabilities approach. The Journal of Strategic Information Systems, 27(1), 43–58. https://doi.org/10.1016/j.jsis.2017.09.001 Search in Google Scholar

Yoo, Y., Bryant, A., & Wigand, R. (2010). Designing Digital Communities that Transform Urban Life: Introduction to the Special Section on Digital Cities. Communications of the Association for Information Systems, 27(1). https://doi.org/10.17705/1CAIS.02733 Search in Google Scholar

Yukl, G. (2012). Effective Leadership Behavior: What We Know and What Questions Need More Attention. Academy of Management Perspectives, 26, 66–85. https://doi.org/10.5465/amp.2012.0088 Search in Google Scholar