Organizational Dynamics of the Rise of Telework as an Adaptive Response to a Global Pandemic

The use of remote working options has saved jobs and reduced health risks inherent to the rise of COVID-19. The opportunity to use telework has allowed organizations to engage in operational activities by leveraging virtual teams’ potential. Organizations offering workers to work remotely have become financial salvation for many workers during the pandemic, significantly since the pandemic impacted the U.S. economy so severely that more than since more than 57 million American workers have filed for unemployment government benefits in just 2020. While having a telework option is an assurance of organizational sustainability or continual employment, it represents a unique opportunity for exploration for employees, supervisors, and organizations attempting to adapt to this evolving level of complex change. This paper uses applied qualitative focus group research from a process consulting to explore the values and barriers that telework for a real estate title organization called XRO.