Uneingeschränkter Zugang

Influence of System Quality, Information Quality, Service Quality on User Acceptance and Satisfaction and Its Impact on Net Benefits (Study of Information System Users Lecturer Performance Load (BKD) in Malang State University)


Zitieren

[1]. Indonesia, P. R. (2012). Undang-undang Republik Indonesia nomor 12 tahun 2012 tentang pendidikan tinggi.Search in Google Scholar

[2]. Wiyono, B. B., & Sunarni. (2009). Evaluasi Program Pendidikan dan Pembelajaran. Malang: FIP Universitas Negeri MalangSearch in Google Scholar

[3]. UM. (2015). Rencana Strategis Bisnis Universitas Negeri Malang 2015 - 2019. Malang.Search in Google Scholar

[4]. Birokrasi, M. P. A. N. dan R. (2015). Road map Reformasi Birokrasi 2015 - 2019. Jakarta.Search in Google Scholar

[5]. AL Athmay, Al. A. A., Fantazy, K., & Kumar, V. (2016). E-government adoption and user’s satisfaction: an empirical investigation. EuroMed Journal of Business, 11(1), 57–83. https://doi.org/10.1108/EMJB-05-2014-001610.1108/EMJB-05-2014-0016Open DOISearch in Google Scholar

[6]. Delone, W., & Mclean, E. (1992). Information Systems Success : The Quest for the Dependent Variable, (October 2014). https://doi.org/10.1287/isre.3.1.6010.1287/isre.3.1.60Open DOISearch in Google Scholar

[7]. Seddon, P. B. (1997). A Respecification and Extension of the DeLone and McLean Model of IS Success. Information Systems Research. https://doi.org/10.1287/isre.8.3.24010.1287/isre.8.3.240Open DOISearch in Google Scholar

[8]. Delone, W., & Mclean, E. (2003). The DeLone and McLean Model of Information Systems Success : A Ten-Year Update, (October 2014). https://doi.org/10.1080/07421222.2003.1104574810.1080/07421222.2003.11045748Search in Google Scholar

[9]. Efiloğlu Kurt, Ö. (2018). Examining an e-learning system through the lens of the information systems success model: Empirical evidence from Italy. Education and Information Technologies. https://doi.org/10.1007/s10639-018-9821-410.1007/s10639-018-9821-4Open DOISearch in Google Scholar

[10]. Darmawan, D., & Fauzi, K. N. (2013). Sistem Informasi Manajemen. Bandung: PT Remaja Rosdakarya.Search in Google Scholar

[11]. Jogiyanto, & Willy, A. (2011). Sistem Tatakelola Teknologi Informasi. Yogyakarta: Andi Offset.Search in Google Scholar

[12]. Wu, J. W. (2007). Extending The Delone and McLean Information System Success Model for E-Commerce Website Success. (Thesis, Ed.). Las Vegas: University Of Nevada.Search in Google Scholar

[13]. Gorla, N., Somers, T. M., & Wong, B. (2010). Organizational impact of system quality, information quality, and service quality. Journal of Strategic Information Systems, 19(3), 207–228. https://doi.org/10.1016/j.jsis.2010.05.00110.1016/j.jsis.2010.05.001Open DOISearch in Google Scholar

[14]. Saha, P., Nath, A. K., & Salehi-Sangari, E. (2012). Evaluation of government e-tax websites: An information quality and system quality approach. Transforming Government: People, Process and Policy, 6(3), 300–321. https://doi.org/10.1108/1750616121125128110.1108/17506161211251281Open DOISearch in Google Scholar

[15]. Radityo, D., & Zulaikha. (2007). Pengujian Model DeLone and McLean Dalam Pengembangan Sistem Informasi Manajemen (Kajian Sebuah Kasus). Simposium Nasional Akuntansi X, 1–25.Search in Google Scholar

[16]. Supriyono. (2017). Analisis Kesuksesan Sistem Informasi Perpustakaan Di Universitas Negeri Yogyakarta (UNY) Dengan Pendekatan Model Delone Dan Mclean. Pendidikan Teknik Informatika, (1), 1–10.Search in Google Scholar

[17]. Sharma, G., & Lijuan, W. (2015). The effects of online service quality of e-commerce Websites on user satisfaction. The Electronic Library, 33(3), 468–485. https://doi.org/10.1108/EL-10-2013-019310.1108/EL-10-2013-0193Open DOISearch in Google Scholar

[18]. Nugroho, N., Utami, E., & Taufiq, E. (2013). Analisis Perbandingan Kualitas Pelayanan Penerimaan Mahasiswa Baru (PMB) Online Menggunakan Model Kesuksesan Sistem Informasi DeLone dan McLean (D & M) (Studi Kasus : PMB UKDW dan PMB STMIK AMIKOM Yogyakarta). Jurnal Teknologi Informasi, VIII.Search in Google Scholar

[19]. Rana, N. P., Dwivedi, Y. K., Williams, M. D., & Weerakkody, V. (2014). Investigating success of an e-government initiative: Validation of an integrated IS success model. Information Systems Frontiers, 17(1), 127–142. https://doi.org/10.1007/s10796-014-9504-710.1007/s10796-014-9504-7Open DOISearch in Google Scholar

[20]. Almaiah, M. A., & Alismaiel, O. A. (2018). Examination of factors influencing the use of mobile learning system: An empirical study. Education and Information Technologies, 23. https://doi.org/10.1007/s10639-018-9810-710.1007/s10639-018-9810-7Open DOISearch in Google Scholar

[21]. Li, E. Y. (1997). Perceived importance of information system success factors: A meta analysis of group differences. Information & Management, 32(1), 15–28. https://doi.org/10.1016/S0378-7206(97)00005-010.1016/S0378-7206(97)00005-0Open DOISearch in Google Scholar

[22]. Livari, J. (2005). An empirical test of the DeLone-McLean model of information system success. ACM SIGMIS Database, 36(2), 8–27. https://doi.org/10.1145/1066149.106615210.1145/1066149.1066152Open DOISearch in Google Scholar

[23]. Zheng, Y., Zhao, K., & Stylianou, A. (2013). The impacts of information quality and system quality on users’ continuance intention in information-exchange virtual communities: An empirical investigation. Decision Support Systems, 56(1), 513–524. https://doi.org/10.1016/j.dss.2012.11.00810.1016/j.dss.2012.11.008Open DOISearch in Google Scholar

[24]. Jogiyanto H.M. (2007). Model Kesuksesan Sistem Teknologi Informasi (I). Yogyakarta: Andi Offset.Search in Google Scholar

[25]. Yamin, S., & Kurniawan, H. (2009). Struktural Equation Modeling: Belajar Lebih Mudah Teknik Analisis Data Kuesioner dengan Lisrel - PLS. Jakarta: Salemba Infotek.Search in Google Scholar

[26]. Urbach, N., & Müller, B. (2012). The Updated DeLone and McLean Model of Information Systems Success. https://doi.org/10.1007/978-1-4419-6108-2_110.1007/978-1-4419-6108-2_1Open DOISearch in Google Scholar

[27]. Marakas, G. M., & O’Brien, J. A. (2017). Pengantar Sistem Informasi. Jakarta: Salemba Empat.Search in Google Scholar

[28]. Davis, F. D. (1989). Perceived Usefulness, Perceived Ease of Use, and User Acceptance of Information Technology. MIS Quarterly, 13(3), 319. https://doi.org/10.2307/24900810.2307/249008Open DOISearch in Google Scholar

[29]. Dirjendikti. (2010). Pedoman Beban Kerja Dosen dan Evaluasi Pelaksanaan Tridharma Perguruan Tinggi, 1. https://doi.org/10.1017/CBO9781107415324.004.10.1017/CBO9781107415324.004Open DOISearch in Google Scholar

eISSN:
2067-9785
Sprache:
Englisch
Zeitrahmen der Veröffentlichung:
3 Hefte pro Jahr
Fachgebiete der Zeitschrift:
Wirtschaftswissenschaften, Volkswirtschaft, andere, Betriebswirtschaft, Sozialwissenschaften, Soziologie, Allgemeines