Workplace bullying and its association with secondary traumatic stress and turnover intention among emergency and critical care nurses
Artikel-Kategorie: Original article
Online veröffentlicht: 14. März 2025
Seitenbereich: 79 - 89
Eingereicht: 04. Nov. 2023
Akzeptiert: 15. Juni 2024
DOI: https://doi.org/10.2478/fon-2025-0009
Schlüsselwörter
© 2025 Sandi Mashsha et al., published by Sciendo
This work is licensed under the Creative Commons Attribution 4.0 International License.
Objective
This study aims to identify the prevalence of bullying in the workplace and to examine its association with turnover (TO) intention and secondary traumatic stress (STS) among Jordanian nurses employed in Emergency Departments (EDs) and critical care units (CCUs). Nurses employed in the EDs and CCUs are exposed to high levels of bullying behaviors that may contribute to STS, leading to high rates of TO.
Methods
A descriptive cross-sectional design was used. A sample of 150 Jordanian nurses working in CCUs and EDs completed the study. Data collection was performed using the Demographical Questionnaire, the Negative Acts Questionnaire-Revised (NAQ-R), ProQOL scale, and TO scale. The IBM SPSS software was used to analyze data.
Results
About 10.7% and 89.3% were categorized as “occasionally bullied” and “victims of workplace bullying” subsequently. Workplace bullying was positively associated with TO intention (
Conclusions
Bullying behavior has negative adversarial effects on TO and the experience of STS. The prevalence of bullying behavior in the EDs and CCUs remains high despite the increasing awareness of its negative impacts. Healthcare organizations should put systems in place to ensure that zero-tolerance policy are monitored in terms of the effectiveness of its implementation.