No | Interviewee | Healthcare segment experience | City | Sales PLN million | No. of employees |
---|---|---|---|---|---|
1 | Owner, dentist | dentistry | Kielce | 0.8 | 4 |
2 | General manager and owner, 25 years of experience in healthare sector | primary healthcare, medical specialties, dentistry, | Warszawa | 25 | 430 |
3 | Owner, general manager | dentistry | Kielce | 9 | 22 |
4 | Manager, former headhunter in healthcare sector | medical specialties | Radom | 2 | 18 |
5 | Owner, manager and a dentist, 20 years of experience in healthare sector | dentistry | Warszawa | 2 | 9 |
6 | Owner, manager and a dentist, 20 years of experience in healthare sector | dentistry | Warszawa | 1.2 | 6 |
7 | Owner, general manager | primary healthcare, medical specialties | Warszawa | 2 | 15 |
8 | Owner, general manager | primary healthcare, medical specialties | Warszawa | 4 | 26 |
9 | Manager, 15 years of experience | primary healthcare, medical specialties, dentistry, | Radom | 7 | 78 |
10 | Owner, general manager | medical specialties | Warszawa | 8 | 52 |
Level | Description | Number of experts |
---|---|---|
None | The interviewee has no experience wit PMM | 4 |
Basic | The experience is limted only to financial indicators | 4 |
Moderate | Experience with both financial and non-financial indicators | 2 |
Advanced | Experience with holistic, dynamic and linked to strategy performance management systems | - |
Stakeholder | High | Medium | Low | Conclusion |
---|---|---|---|---|
Stockholders | 10 | Critical | ||
Management | 10 | Critical | ||
Medical doctors | 10 | Critical | ||
Patients | 10 | Critical | ||
National Health Fund | 7 | 1 | 2 | Significant |
Medical assistants | 4 | 4 | 2 | Significant |
Front-line employees | 4 | 2 | 4 | Significant |
Industry-specific suppliers | 4 | 1 | 5 | Significant |
Financial institutions | 2 | 3 | 4 | Significant |
IT providers | 1 | 4 | 5 | Significant |
Competitors | 4 | 6 | Not significant | |
Back-office employees | 3 | 7 | Not significant | |
B2B clients | 2 | 8 | Not significant | |
Government | 1 | 9 | Not significant |