The Relationship Between Internal Factors and Employees' Perception of an Organization's Green Performance

1Ahmed, P. K., Rafiq, M., & Saad, N. M. (2003). Internal Marketing and the Mediating Role of Organizational Competencies. European Journal of Marketing, 37 (9), 1221-1241. http://dx.doi.org/10.1108/03090560310486960Search in Google Scholar

2Amrutha, V. N., & Geetha, S. N. (2021). Linking Organizational Green Training and Voluntary Workplace Green Behavior: Mediating Role of Green Supporting Climate and Employees’ Green Satisfaction. Journal of Cleaner Production, 290, 125876. https://doi.org/10.1016/j.jclepro.2021.125876Search in Google Scholar

3Ashforth, B. E., & Mael, F. A. (1989). Social Identity Theory and the Organization. Academy of Management Review, 14 (1), 20-39. https://doi.org/10.2307/258189Search in Google Scholar

4Berry, L. L. (1981).The Employee as a Customer. Journal of Retail Banking, 3 (2), 33–44.Search in Google Scholar

5Boukis, A., Kaminakis, K., Siampos, A., & Kostopoulos, I. (2015). Linking Internal Marketing with Customer Outcomes. Marketing Intelligence and Planning, 33 (3), 394-413. doi: 10.1108/MIP-02-2014-0024Search in Google Scholar

6Candrasa, L., Cen, C. C., Cahyadi, W., Cahyadi, L., & Pratama, I. (2020). Green Supply Chain, Green Communication and Firm Performance: Empirical Evidence from Thailand. Systematic Reviews in Pharmacy, 11 (12), 398-406. doi:10.31838/SRP.2020.12.65Search in Google Scholar

7Chahal, H., Dangwal, R., & Raina, S. (2014). Conceptualisation, Development and Validation of Green Marketing Orientation (GMO) of SMEs in India: A Case of Electric Sector. Journal of Global Responsibility, 5 (2), 312-337. https://doi.org/10.1108/JGR-02-2014-0005Search in Google Scholar

8Chamorro, A., Rubio, S., & Miranda, F. J. (2009). Characteristics of Research on Green Marketing. Business Strategy and the Environment, 18 (4), 223-239. https://doi.org/10.1002/bse.571Search in Google Scholar

9Chang, T. W., Chen, F. F., Luan, H. D., & Chen, Y. S. (2019). Effect of Green Organizational Identity, Green Shared Vision, and Organizational Citizenship Behavior for the Environment on Green Product Development Performance. Sustainability, 11, 617, doi: 10.3390/su11030617Search in Google Scholar

10Chaudhary, R. (2020). Green Human Resource Management and Employee Green Behavior: An Empirical Analysis. Corporate Social Responsibility and Environmental Management, 27 (2), 630-641. https://doi.org/10.1002/csr.1827Search in Google Scholar

11Chen, Y., Tang, G., Jin, J., Li, J., & Paille, P. (2015). Linking Market Orientation and Environmental Performance: the Influence of Environmental Strategy, Employee’s Environmental Involvement, and Environmental Product Quality. Journal of Business Ethics, 127 (2), 479-500, doi: 10.1007/s10551-014-2059-1.Search in Google Scholar

12Churchill, Jr, G. A. (1979). A Paradigm for developing better Measures of Marketing Constructs. Journal of Marketing Research, 16 (1), 64-73. https://doi.org/10.1177/002224377901600110Search in Google Scholar

13D'Souza, C. D., Taghian, D., Sullivan-Mort, G., & Gilmore, A. (2015). An Evaluation of the Role of Green Marketing and a Firm’s Internal Practices for Environmental Sustainability. Journal of Strategic Marketing, 23 (7), 600-615, https://doi.10.1080/0965254X.2014.1001866Search in Google Scholar

14Falk, R. F., & Miller, N. B. (1992). A Primer for Soft Modeling. Ohio: University of Akron Press.Search in Google Scholar

15Fraj, E., Martínez, E., & Matute, J. (2011). Green Marketing Strategy and the Firm's Performance: the Moderating Role of Environmental Culture. Journal of Strategic Marketing, 19 (4), 339-355. https://doi.org/10.1080/0965254X.2011.581382Search in Google Scholar

16Gill, A. A., Ahmad, B., & Kazmi, S. (2021). The Effect of Green Human Resource Management on Environmental Performance: The Mediating Role of Employee Eco-friendly Behavior. Management Science Letters, 11, 1725-1736. doi: 10.5267/j.msl.2021.2.010Search in Google Scholar

17Huang, Y. T., Rundle-Thiele, S., & Chen, Y. H. (2019). Extending Understanding of the Internal Marketing Practice and Employee Satisfaction Relationship: A Budget Chinese Airline Empirical Examination. Journal of Vacation Marketing, 25 (1), 88–98. doi: 10.1177/1356766718757270Search in Google Scholar

18Ilinitch, A. Y., Soderstrom, N. S., & Thomas, T. E. (1998). Measuring Corporate Environmental Performance. Journal of Accounting and Public Policy, 17 (4-5), 383-408.Search in Google Scholar

19Karanika-Murray, M., Duncan, N., Pontes, H. M. & Griffiths, M. D. (2015). Organizational Identification, Work Engagement, and Job Satisfaction. Journal of Managerial Psychology, 30 (8), 1019-1033.Search in Google Scholar

20Kim, Y. J., Kim, W. G., Choi, H. M., & Phetvaroon, K. (2019). The Effect of Green Human Resource Management on Hotel Employees’ Eco-friendly Behavior and Environmental Performance. International Journal of Hospitality Management, 76, 83-93, doi: 10.1016/j.ijhm.2018.04.007Search in Google Scholar

21Mael, F., & Ashforth, B. E. (1992). Alumni and their Alma Mater: A Partial Test of the Reformulated Model of Organizational Identification. Journal of Organizational Behavior, 13 (2), 103-123. https://doi.org/10.1002/job.4030130202Search in Google Scholar

22Melián-González, S., Bulchand-Gidumal, J., & López-Valcárcel, B. G. (2015). New Evidence of the Relationship between Employee Satisfaction and Firm Economic Performance. Personnel Review, 44 (6), 906-929. https://doi.org/10.1108/PR-01-2014-0023.Search in Google Scholar

23Milanović, V., & Radosavljević Njegić, K. (2019). Uticaj interne komunikacije i identifikacije zaposlenih s organizacijom na motivaciju. Zbornik Matice srpske za društvene nauke, 70 (170), 213-227. https://doi.org/10.2298/ZMSDN1970213MSearch in Google Scholar

24Norton, T. A., Parker, S. L., Zacher, H., & Ashkanasy, N. M. (2015). Employee Green Behavior: A Theoretical Framework, Multilevel Review, and Future Research Agenda. Organization & Environment, 28, 103-125. https://doi.org/10.1177/1086026615575773Search in Google Scholar

25Novitasari, M., & Agustia, D. (2021). Green Supply Chain Management and Firm Performance: The Mediating Effect of Green Innovation. Journal of Industrial Engineering and Management, 14 (2), 391-403. doi: http://dx.doi.org/10.3926/jiem.3384Search in Google Scholar

26Papadas, K. K., & Avlonitis, G. J. (2014). The 4 C's of Environmental Business: Introducing a New Conceptual Framework. Social Business, 4 (4), 345-360, doi: 10.1362/204440814x14185703122928.Search in Google Scholar

27Papadas, K. K., Avlonitis, G. J. & Carrigan, M. (2017). Green Marketing Orientation: Conceptualization, Scale Development and Validation. Journal of Business Research, 80 (November), 236-246. https://doi.org/10.1016/j.jbusres.2017.05.024Search in Google Scholar

28Papadas, K. K., G. J. Avlonitis, M. Carrigan, & Piha, L. (2019). The Interplay of Strategic and Internal Green Marketing Orientation on Competitive Advantage. Journal of Business Research, 104, (November), 632-643. https://doi.org/10.1016/j.jbusres.2018.07.009Search in Google Scholar

29Pinzone, M., Guerci, M., Lettieri, E., & Huisingh, D. (2019). Effects of ‘green’training on pro-environmental behaviors and job satisfaction: Evidence from the Italian healthcare sector. Journal of Cleaner Production, 226, 221-232. https://doi.org/10.1016/j.jclepro.2019.04.048Search in Google Scholar

30Qureshi, I. H., & Mehraj, D. (2022). Identifying the Factors of Internal Green Marketing: A Scale Development and Psychometric Evaluation Approach. International Journal of Manpower, 43 (3), 786-804. https://doi.org/10.1108/IJM-06-2020-0276Search in Google Scholar

31Rafiq, M., & Ahmed, P. K. (2000). Advances in the Internal Marketing Concept: Definition, Synthesis and Extension. Journal of Services Marketing, 14 (6), 449-462. https://doi.org/10.1108/08876040010347589Search in Google Scholar

32Ribeiro, N., Gomes, D. R., Ortega, E., Gomes, G. P., & Semedo, A. S. (2022). The Impact of Green HRM on Employees’ Eco-Friendly Behavior: The Mediator Role of Organizational Identification. Sustainability, 14 (5), 2897. https://doi.org/10.3390/su14052897Search in Google Scholar

33Sageer, A., Rafat, S., & Agarwal, P. (2012). Identification of Variables affecting Employee Satisfaction and their Impact on the Organization. IOSR Journal of Business and Management, 5 (1), 32-39.Search in Google Scholar

34Schultze, W., & Trommer, R. (2012). The Concept of Environmental Performance and its Measurement in Empirical Studies. Journal of Management Control, 22 (4), 375-412.Search in Google Scholar

35Shah, S. H. A., Cheema, S., Al-Ghazali, B. M., Ali, M., & Rafiq, N. (2021). Perceived Corporate Social Responsibility and Pro-environmental Behaviours: The Role of Organizational Identification and Coworker Pro-environmental Advocacy. Corporate Social Responsibility and Environmental Management, 28, 366-377. https://doi.org/10.1002/csr.2054Search in Google Scholar

36Singh, S. K., Chen, J., Del Giudice, M., & El-Kassar, A. N. (2019). Environmental Ethics, Environmental Performance, and Competitive Advantage: Role of Environmental Training. Technological Forecasting and Social Change, 146, 203-211. doi: 10.1016/j.techfore.2019.05.032Search in Google Scholar

37Tortosa, V., Moliner, M. A., & Sanchez, J. (2009). Internal Market Orientation and its Influence on Organizational Performance. European Journal of Marketing, 43 (11-12), 1435-1456. https://doi.org/10.1108/03090560910989975Search in Google Scholar

38Van Dick, R. (2001). Identification in Organizational Contexts: Linking Theory and Research from Social and Organizational Psychology. International Journal of Management Reviews, 3 (4), 265-283. doi: 10.1111/1468-2370.00068Search in Google Scholar

39Wang, M., Li, Y., Li, J., & Wang, Z. (2021). Green Process Innovation, Green Product Innovation and its Economic Performance Improvement Paths: A Survey and Structural Model. Journal of Environmental Management, 297 (November), 113282. doi: 10.1016/j.jenvman.2021.113282Search in Google Scholar

40Yafi, E., Tehseen, S., & Haider, S. A. (2021). Impact of Green Training on Environmental Performance through Mediating Role of Competencies and Motivation. Sustainability, 13 (10), 5624. https://doi.org/10.3390/su13105624Search in Google Scholar