This work is licensed under the Creative Commons Attribution 4.0 International License.
Aldebert, B., Dang, R.J., & Longhi, C. (2011). Innovation in the tourism industry: The case of Tourism@. Tourism Management, 32(5), 1204–1213.AldebertB.DangR.J.LonghiC.2011Innovation in the tourism industry: The case of Tourism@3251204121310.1016/j.tourman.2010.08.010Search in Google Scholar
Amadeus. (2020). Home page. https://amadeus.com/enAmadeus2020https://amadeus.com/enSearch in Google Scholar
Buhalis, D. (2020). Technology in tourism—From information communication technologies to eTourism and smart tourism towards ambient intelligence tourism: Aperspective article. Tourism Review, 75(1), 267–272.BuhalisD.2020Technology in tourism—From information communication technologies to eTourism and smart tourism towards ambient intelligence tourism: Aperspective article75126727210.1108/TR-06-2019-0258Search in Google Scholar
Buhalis, D., & Licata, M. C. (2002). The future eTourism intermediaries. Tourism Management, 23(3), 207–220.BuhalisD.LicataM. C.2002The future eTourism intermediaries23320722010.1016/S0261-5177(01)00085-1Search in Google Scholar
Car, T., Pilepić-Stifanich, L., & Šimunić, M. (2019). Internet of Things (IoT) in tourism and hospitality: Opportunities and challenges. ToSEE: Tourism in Southern and Eastern Europe, 5, 163–175.CarT.Pilepić-StifanichL.ŠimunićM.2019Internet of Things (IoT) in tourism and hospitality: Opportunities and challenges516317510.20867/tosee.05.42Search in Google Scholar
Chandrasekaran, K.S., & Dhanalakshmi, N. (2020). The pandemic effect on the tourism industry. Strad Research, 7(9), 33–39.ChandrasekaranK.S.DhanalakshmiN.2020The pandemic effect on the tourism industry793339Search in Google Scholar
Chang, C.-L., McAleer, M., & Ramos V. (2020a). A charter for sustainable tourism after COVID19. Sustainability, 12(9:3671), 1–4.ChangC.-L.McAleerM.RamosV.2020aA charter for sustainable tourism after COVID19129:36711410.3390/su12093671Search in Google Scholar
Chang, C.-L., McAleer, M., & Ramos V. (2020b). The future of tourism in the COVID-19 era. Advances in Decision Sciences, 24(3), 218–230.ChangC.-L.McAleerM.RamosV.2020bThe future of tourism in the COVID-19 era24321823010.47654/v24y2020i3p218-230Search in Google Scholar
Falko, E. (2016). Analysis of the global distribution systems on the international market of tourist services. European Journal of Management Issues, 24(6), 15–22.FalkoE.2016Analysis of the global distribution systems on the international market of tourist services246152210.15421/10.15421/191602Search in Google Scholar
Foris, D., Tecau, A.S., Hartescu, M., & Foris, T. (2019). Relevance of the features regarding the performance of booking websites. Tourism Economics, 26(6), 1021–1041.ForisD.TecauA.S.HartescuM.ForisT.2019Relevance of the features regarding the performance of booking websites2661021104110.1177/1354816619845790Search in Google Scholar
Gelter, H. (2017). Digital tourism: An analysis of digital trends in tourism and customer digital mobile behaviour. Interreg Nord.https://www.mynewsdesk.com/se/outdoormap/documents/digital-tourism-an-analysis-of-digital-trends-intourism-and-customer-digital-mobile-behaviour-for-the-visit-arctic-europe-project-67782GelterH.2017Digital tourism: An analysis of digital trends in tourism and customer digital mobile behaviourhttps://www.mynewsdesk.com/se/outdoormap/documents/digital-tourism-an-analysis-of-digital-trends-intourism-and-customer-digital-mobile-behaviour-for-the-visit-arctic-europe-project-67782Search in Google Scholar
Gössling, S., Scott, D., & Hall, C. M. (2020). Pandemics, tourism and global change: a rapid assessment of COVID-19. Journal of Sustainable Tourism, 29(1), 1–20. https://doi.org/10.1080/09669582.2020.1758708GösslingS.ScottD.HallC. M.2020Pandemics, tourism and global change: a rapid assessment of COVID-19291120https://doi.org/10.1080/09669582.2020.175870810.1080/09669582.2020.1758708Search in Google Scholar
Gretzel, U., Fuchs, M., Baggio, R., Hoepken, W., Law, R., Neidhardt, J., Pesonen, J., Zanker, M., & Xiang, Z. (2020). e-Tourism beyond COVID-19: Acall for transformative research. Information Technology & Tourism, 22, 187–203.GretzelU.FuchsM.BaggioR.HoepkenW.LawR.NeidhardtJ.PesonenJ.ZankerM.XiangZ.2020e-Tourism beyond COVID-19: Acall for transformative research2218720310.1007/s40558-020-00181-3Search in Google Scholar
Hall, C.M., Scott, D., & Gössling, S. (2020). Pandemics, transformations and tourism: Be careful what you wish for. Tourism Geographies. https://www.tandfonline.com/doi/full/10.1080/14616688.2020.1759131HallC.M.ScottD.GösslingS.2020Pandemics, transformations and tourism: Be careful what you wish forhttps://www.tandfonline.com/doi/full/10.1080/14616688.2020.175913110.1080/14616688.2020.1759131Search in Google Scholar
Jamal, T. and Budke, C. (2020), “Tourism in a world with pandemics: local-global responsibility and action”, Journal of Tourism Futures, Vol. 6 No. 2, pp. 181–188. https://doi.org/10.1108/JTF-02-2020-0014JamalT.BudkeC.2020“Tourism in a world with pandemics: local-global responsibility and action”62181188https://doi.org/10.1108/JTF-02-2020-001410.1108/JTF-02-2020-0014Search in Google Scholar
Kansakar, P., Munir, A., & Shabani, N. (2019). Technology in the hospitality industry: Prospects and challenges. IEEE Consumer Electronics Magazine, 8(3), 60–65.KansakarP.MunirA.ShabaniN.2019Technology in the hospitality industry: Prospects and challenges83606510.1109/MCE.2019.2892245Search in Google Scholar
Khan, S. (2020). COVID 19: Tourism at crossroads! What next? Journal on Tourism & Sustainability, 3(2), 32–40.KhanS.2020COVID 19: Tourism at crossroads! What next?323240Search in Google Scholar
Kock, F., Norfelt, A., Josiassen, A., Assaf, A.G., & Tsionas, E. M. (2020). Understanding the COVID-19 tourist psyche: The evolutionary tourism paradigm. Annals of Tourism Research, 85, 103053.KockF.NorfeltA.JosiassenA.AssafA.G.TsionasE. M.2020Understanding the COVID-19 tourist psyche: The evolutionary tourism paradigm8510305310.1016/j.annals.2020.103053748022632921847Search in Google Scholar
Kumar, U. (2020, May). The economic and psychological impact of SARS-Cov2 on travel and tourism industry: With special reference to India. Online International Interdisciplinary Conference on Our Earth Our Resources. https://www.researchgate.net/publication/341804662_Covid-[19]_and_Tourism_Industry?channel=doi&linkId=5ed579d7299bf-1c67d326119&showFulltext=trueKumarU.2020MayThe economic and psychological impact of SARS-Cov2 on travel and tourism industry: With special reference to Indiahttps://www.researchgate.net/publication/341804662_Covid-[19]_and_Tourism_Industry?channel=doi&linkId=5ed579d7299bf-1c67d326119&showFulltext=trueSearch in Google Scholar
Law, R., Buhalis, D., & Cobanoglu, C. (2014). Progress on information and communication technologies in hospitality and tourism. International Journal of Contemporary Hospitality Management, 26(5), 727–750.LawR.BuhalisD.CobanogluC.2014Progress on information and communication technologies in hospitality and tourism26572775010.1108/IJCHM-08-2013-0367Search in Google Scholar
Law, R., Leung, R., & Buhalis, D. (2009). Information technology applications in hospitality and tourism: Areview of publications from 2005 to 2007. Journal of Travel & Tourism Marketing, 26(5–6), 599–623.LawR.LeungR.BuhalisD.2009Information technology applications in hospitality and tourism: Areview of publications from 2005 to 2007265–659962310.1080/10548400903163160Search in Google Scholar
Loureiro, A. (2016). Redefining travel commerce: The Travelport perspective. Worldwide Hospitality and Tourism Themes, 8(6), 699–704.LoureiroA.2016Redefining travel commerce: The Travelport perspective8669970410.1108/WHATT-09-2016-0051Search in Google Scholar
Loureiro, A. (2018). There is a fourth industrial revolution: The digital revolution. Worldwide Hospitality and Tourism Themes, 10(6), 740–744.LoureiroA.2018There is a fourth industrial revolution: The digital revolution10674074410.1108/WHATT-07-2018-0044Search in Google Scholar
Loureiro, A. (2019). Innovation and technology—The only answer for sustainable tourism growth. Worldwide Hospitality and Tourism Themes, 11(6), 743–747.LoureiroA.2019Innovation and technology—The only answer for sustainable tourism growth11674374710.1108/WHATT-09-2019-0055Search in Google Scholar
Natocheeva, N., Shayakhmetova, L., Bekkhozhaeva, A., Khamikhan, N., & Pshembayeva, D. (2020). Digital technologies as a driver for the development of the tourism industry. E3S Web of Conferences, 159(1), 04002. https://www.researchgate.net/publication/340124453_Digital_Technologies_as_a_Driver_for_the_Development_of_The_Tourism_IndustryNatocheevaN.ShayakhmetovaL.BekkhozhaevaA.KhamikhanN.PshembayevaD.2020Digital technologies as a driver for the development of the tourism industry159104002https://www.researchgate.net/publication/340124453_Digital_Technologies_as_a_Driver_for_the_Development_of_The_Tourism_Industry10.1051/e3sconf/202015904002Search in Google Scholar
Neidhardt, J., & Werthner, H. (2018). IT and tourism: Still a hot topic, but do not forget IT. Information Technology & Tourism, 20, 1–7.NeidhardtJ.WerthnerH.2018IT and tourism: Still a hot topic, but do not forget IT201710.1007/s40558-018-0115-xSearch in Google Scholar
Neuhofer, B., Buhalis, D., & Ladkin, A. (2014). A typology of technology-enhanced tourism experiences. International Journal of Tourism Research, 16(4), 340–350.NeuhoferB.BuhalisD.LadkinA.2014A typology of technology-enhanced tourism experiences16434035010.1002/jtr.1958Search in Google Scholar
Pencarelli, T. (2019). The digital revolution in the travel and tourism industry. Information Technology & Tourism.https://link.springer.com/article/10.1007%2Fs40558-019-00160-3PencarelliT.2019The digital revolution in the travel and tourism industryhttps://link.springer.com/article/10.1007%2Fs40558-019-00160-310.1007/s40558-019-00160-3Search in Google Scholar
Roskladka, N., & Vrona, A. (2019). Gds-Tour as an optimization tool for the product portfolio of tourism enterprise. Problems of Systemic Approach in the Economy, 4(72), 100–106.RoskladkaN.VronaA.2019Gds-Tour as an optimization tool for the product portfolio of tourism enterprise47210010610.32782/2520-2200/2019-4-44Search in Google Scholar
Pan, B. (2015). Global distribution system. In Encyclopedia of tourism. Springer. https://www.researchgate.net/publication/270273918_Global_Distribution_System?channel=doi&linkId=54a427180cf267bdb906709a&showFull-text=truePanB.2015Global distribution systemInSpringerhttps://www.researchgate.net/publication/270273918_Global_Distribution_System?channel=doi&linkId=54a427180cf267bdb906709a&showFull-text=trueSearch in Google Scholar
Ruel, H. and Njoku, E. (2021), “AI redefining the hospitality industry”, Journal of Tourism Futures, Vol. 7 No. 1, pp. 53–66. https://doi.org/10.1108/JTF-03-2020-0032RuelH.NjokuE.2021“AI redefining the hospitality industry”715366https://doi.org/10.1108/JTF-03-2020-003210.1108/JTF-03-2020-0032Search in Google Scholar
Sabre. (2020). Home page. https://www.sabre.com/insights/labs/Sabre2020https://www.sabre.com/insights/labs/Search in Google Scholar
Samala, N., Katkam, B.S., Bellamkonda, R.S. and Rodriguez, R.V. (2020), “Impact of AI and robotics in the tourism sector: a critical insight”, Journal of Tourism Futures, Vol. ahead-of-print No. ahead-of-print. https://doi.org/10.1108/JTF-07-2019-0065SamalaN.KatkamB.S.BellamkondaR.S.RodriguezR.V.2020“Impact of AI and robotics in the tourism sector: a critical insight”Vol. ahead-of-print No. ahead-of-print. https://doi.org/10.1108/JTF-07-2019-006510.1108/JTF-07-2019-0065Search in Google Scholar
Shatskaya, Z. (2018). Global enterprises in the tourist industry. Paradigm of Knowledge, 1(27), 1527. https://naukajournal.org/index.php/Paradigm/article/view/1439/1527ShatskayaZ.2018Global enterprises in the tourist industry1271527https://naukajournal.org/index.php/Paradigm/article/view/1439/152710.26886/2520-7474.1(27)2018.2Search in Google Scholar
Shpyrnya, O.V. (2019). Amadeus company's activity strategy in the market of tourist services. Scientific Bulletin of the Southern Institute of Management, 3, 100–104.ShpyrnyaO.V.2019Amadeus company's activity strategy in the market of tourist services310010410.31775/2305-3100-2019-3-100-104Search in Google Scholar
Sigala, M. (2020). Tourism and COVID-19: Impacts and implications for advancing and resetting industry and research. Journal of Business Research, 117, 312–321.SigalaM.2020Tourism and COVID-19: Impacts and implications for advancing and resetting industry and research11731232110.1016/j.jbusres.2020.06.015729022832546875Search in Google Scholar
Travelport. (2020). Home page.https://www.travelport.com/#SolutionsTravelport2020https://www.travelport.com/#SolutionsSearch in Google Scholar
Verma, A., & Shukla, V. (2019, Feburary 26–28). Analyzing the influence of IoT in tourism industry [Paper presentation]. International Conference on Sustainable Computing in Science, Technology and Management, Amity University, Rajasthan, Jaipur, India. https://papers.ssrn.com/sol3/papers.cfm?abstract_id=3358168VermaA.ShuklaV.2019Feburary26–28[Paper presentation]. International Conference on Sustainable Computing in Science, Technology and ManagementAmity University, Rajasthan, Jaipur, Indiahttps://papers.ssrn.com/sol3/papers.cfm?abstract_id=335816810.2139/ssrn.3358168Search in Google Scholar
Zhang, L., & Sun, Z. (2019). The application of artificial intelligence technology in the tourism industry of Jinan. Journal of Physics, 1302(3), 032005.ZhangL.SunZ.2019The application of artificial intelligence technology in the tourism industry of Jinan1302303200510.1088/1742-6596/1302/3/032005Search in Google Scholar