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Reopening for Business Post-COVID-19: Augmented Reality as a Strategy for Attracting Visitors to a Tourist Destination

 und    | 30. Dez. 2021

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Figure 1

Simplified depiction of an RV Continuum (Milgram et al., 1995, p. 283).
Simplified depiction of an RV Continuum (Milgram et al., 1995, p. 283).

Figure 2

The six routes of the Caminho Real on Madeira Island (ACRM, 2020).
The six routes of the Caminho Real on Madeira Island (ACRM, 2020).

Figure 3

Navigating the CR and POI, discovering through RA. Source: Associação do Caminho Real da Madeira 2018.
Navigating the CR and POI, discovering through RA. Source: Associação do Caminho Real da Madeira 2018.

Figure 4

Example of the app for navigating the CR on Madeira Island.
Example of the app for navigating the CR on Madeira Island.

Figure 5

Example of AR indicating local services based on distances from the user. Source: https://reamp.com.br
Example of AR indicating local services based on distances from the user. Source: https://reamp.com.br

SWOT analysis for using AR in the CR.

Strengths

Historical, cultural, ethnographic and environmental values of the trail;

Connection to emergency services using geographic location;

Authentic experience in remote areas of the island;

Sharing information through social networks;

Tourist packages including accommodation booking;

Connection to the local community;

Independent guidance system along the CR;

Storytelling along a long-distance route found on an island;

Weaknesses

Underdeveloped cultural and tourist product;

Destruction of some parts of the path;

Safety issues regarding distraction when using the application;

Opportunities

AR immersive experience;

The use of AR to innovate in tourism sites;

Awareness to multimedia contents;

Greater acceptance of technology by consumers;

Network of business of local handicraft;

Threats

COVID-19 pandemic restrictions;

Massive reduction of international arrivals in 2020;

Consumer behaviour changes regarding physical and social distancing;

eISSN:
2182-4924
Sprache:
Englisch
Zeitrahmen der Veröffentlichung:
3 Hefte pro Jahr
Fachgebiete der Zeitschrift:
Wirtschaftswissenschaften, Betriebswirtschaft, andere, Branchen, Tourismus, Gastgewerbe, Reisen, Veranstaltungsgewerbe, Freizeitindustrie, Sport und Freizeit, other